List of Serenissima Guezzt Customers
Padova, 35129,
Italy
Since 2010, our global team of researchers has been studying Serenissima Guezzt customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Serenissima Guezzt for Marketing Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Serenissima Guezzt for Marketing Automation include: Cadena Monte, a Spain based Leisure and Hospitality organisation with 173 employees and revenues of $20.0 million, Hotel Mediterrani Spain, a Spain based Leisure and Hospitality organisation with 35 employees and revenues of $3.0 million, Can Beneit Spain, a Spain based Leisure and Hospitality organisation with 15 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Serenissima Guezzt, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cadena Monte | Leisure and Hospitality | 173 | $20M | Spain | Serenissima | Serenissima Guezzt | Marketing Automation | 2024 | n/a |
In 2024 Cadena Monte implemented Serenissima Guezzt as part of its Marketing Automation stack across its hotel properties in Sevilla and Cádiz. The vendor case study cites the chain's commercial lead Francisco de la Calle Vélez and positions Serenissima Guezzt within a coordinated effort to grow direct sales and streamline commercial operations across the group.
Serenissima Guezzt was configured to provide core marketing automation capabilities, including campaign orchestration, guest segmentation, targeted promotions, and automated booking conversion workflows. Configuration emphasized centralized campaign templates and audience segmentation to support direct booking initiatives and recurring promotional cycles managed by the commercial team.
The implementation was delivered alongside other hospitality systems adopted by the chain, specifically protel, iSelz and Power BI, forming an integrated commercial ecosystem. Serenissima Guezzt was positioned to operate with the property management and commerce layer and to contribute commercial and marketing telemetry into the chain level reporting environment, enabling consolidated analytics and campaign performance review.
Governance for the deployment was managed by Cadena Monte’s central commercial organization, with oversight from the commercial lead cited in the vendor story. Operational scope focused on marketing and commercial functions across the Sevilla and Cádiz properties, aligning promotional workflow, campaign approval, and customer segmentation processes to a single marketing automation platform.
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Can Beneit Spain | Leisure and Hospitality | 15 | $1M | Spain | Serenissima | Serenissima Guezzt | Marketing Automation | 2023 | n/a |
In 2023, Ca'n Beneït implemented the Serenissima Guezzt application as part of a Serenissima stack deployed at the Mallorca property, integrating protel Cloud, iSelz and Planet. Serenissima Guezzt is used in a Marketing Automation role to centralize guest profiles, enable web check-in and orchestrate automated guest communications aimed at boosting direct bookings.
The implementation configured Serenissima Guezzt to act as the central guest relationship and marketing automation hub, consolidating profile data and triggering campaign workflows based on web check-in and booking events. Integrations with protel Cloud, iSelz and Planet were used to synchronize guest records and booking signals, enabling automated segmentation and campaign orchestration across reservation and guest operations. The deployment covered front desk, reservations and marketing functions at the property level, and vendor reporting cites improved operational control and time savings for staff following the rollout.
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Hotel Mediterrani Spain | Leisure and Hospitality | 35 | $3M | Spain | Serenissima | Serenissima Guezzt | Marketing Automation | 2023 | n/a |
In 2023 Hotel Mediterrani Spain implemented Serenissima Guezzt for Marketing Automation at the Calella de Palafrugell property. The deployment is documented in Serenissima reference materials that describe a combined hotel management and BI ecosystem used to connect front office and food and beverage processes and to improve reporting and operational efficiency.
The implementation leveraged Serenissima's combined ecosystem including protel, Hotel Selfie, iSelz and related modules, with Serenissima Guezzt positioned as the marketing automation layer. Architectural focus centered on synchronizing guest and reservation data from the hotel's property management components into the marketing automation environment and feeding consolidated metrics into the vendor BI solution for centralized reporting.
Functional capabilities configured for the site aligned with typical Marketing Automation workflows, including guest segmentation, campaign orchestration, and automated messaging tied to reservation and stay events. Serenissima Guezzt was used to centralize guest profile attributes and marketing consent information sourced from the property management modules, enabling targeted campaign execution and campaign performance visibility in the BI layer.
Operational scope covered front office, F and B, and marketing activities, with a rollout approach oriented to integrate operational workflows and reporting across those departments. The stated intent in vendor materials emphasizes improved operational efficiency and enhanced reporting through the combined use of Serenissima Guezzt and the provider's PMS and BI modules.
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