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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of ServiceNow Skills Foundation Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Elara Caring Healthcare 26000 $800M United States ServiceNow ServiceNow Skills Foundation Skills Intelligence 2022 n/a
In 2022, Elara Caring implemented ServiceNow Skills Foundation as part of a broader ServiceNow Employee Workflows deployment that included HR Service Delivery and Talent Development. The initiative targeted HR and employee experience across Elara Caring U.S. operations, applying the ServiceNow Skills Foundation capability within the Skills Intelligence category to centralize caregiver skills and proficiency data for a 26,000 employee workforce. The implementation configured HR Service Delivery for consolidated HR case management and Talent Development to manage learning paths and competency mapping. ServiceNow Skills Foundation was instrumented to create a skills inventory and to drive skills-based matching and scheduling workflows, while automated onboarding checklists and talent profile population reduced manual steps in caregiver provisioning. Operational coverage spanned North America with a U.S. rollout that impacted HR, talent acquisition, scheduling teams, and front-line care operations. Governance emphasized centralized HR service ownership and standardized processes for onboarding and scheduling, aligning case management workflows and talent development governance to the new platform. Elara Caring reported measurable operational outcomes tied to the deployment, including reductions in onboarding time from weeks to as little as one day in some states, improved scheduling and matching for 26,000 team members, caregiver shift optimization, and consolidated HR case management.
Stridepath Professional Services 120 $15M United States ServiceNow ServiceNow Skills Foundation Skills Intelligence 2024 n/a
In 2024, Stridepath adopted ServiceNow Skills Foundation to power its internal Talent Development program. The company presented this Talent Development journey in a ServiceNow webinar, demonstrating skills-driven career conversations and manager and employee development workflows within its HR and employee-experience practice in the United States. The deployment centered on ServiceNow Skills Foundation and its Skills Intelligence capabilities, implementing a centralized skills catalog, employee skills profiles, and skills-based career conversation workflows to formalize manager coaching and individual development planning. Configuration emphasized role-aligned skill taxonomies and automated skills inference consistent with Skills Intelligence patterns, enabling structured talent mapping and workflow orchestration inside Talent Development processes. Operational coverage focused on HR and employee-experience teams, with managers and individual contributors using the Skills Foundation for development conversations and manager-driven development workflows across Stridepath's United States practice. The implementation was presented as an internal adoption and a source of lessons learned for HR implementations, with governance oriented around skills definitions, conversation templates, and manager approval flows.
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FAQ - APPS RUN THE WORLD ServiceNow Skills Foundation Coverage

ServiceNow Skills Foundation is a Skills Intelligence solution from ServiceNow.

Companies worldwide use ServiceNow Skills Foundation, from small firms to large enterprises across 21+ industries.

Organizations such as Elara Caring and Stridepath are recorded users of ServiceNow Skills Foundation for Skills Intelligence.

Companies using ServiceNow Skills Foundation are most concentrated in Healthcare and Professional Services, with adoption spanning over 21 industries.

Companies using ServiceNow Skills Foundation are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ServiceNow Skills Foundation across Americas, EMEA, and APAC.

Companies using ServiceNow Skills Foundation range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 50%.

Customers of ServiceNow Skills Foundation include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ServiceNow Skills Foundation customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Skills Intelligence.