List of ServicePRO Asset Management Customers
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Since 2010, our global team of researchers has been studying ServicePRO Asset Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ServicePRO Asset Management for IT Asset Management (ITAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ServicePRO Asset Management for IT Asset Management (ITAM) include: Bluescope, a Australia based Manufacturing organisation with 16500 employees and revenues of $11.19 billion, Oklahoma City Public Schools, a United States based Education organisation with 5000 employees and revenues of $5.88 billion, Veale Wasbrough Vizards, a United Kingdom based Professional Services organisation with 600 employees and revenues of $70.0 million and many others.
Contact us if you need a completed and verified list of companies using ServicePRO Asset Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ServicePRO Asset Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Bluescope | Manufacturing | 16500 | $11.2B | Australia | ServicePRO Solutions | ServicePRO Asset Management | IT Asset Management (ITAM) | 2005 | n/a | In 2005, BlueScope Buildings North America deployed ServicePRO Asset Management across its North America operations to centralize help desk ticketing, automate onboarding workflows and provide service visibility. ServicePRO Asset Management was implemented as the IT Asset Management (ITAM) component of the companywide ServicePRO rollout, focused on IT service delivery and asset control. The implementation centralized incident and service request handling into a single ServicePRO instance, and Asset Management module usage is inferred from companywide adoption and the vendor's asset feature set. Configuration emphasized asset inventory and status tracking, linking assets to tickets and onboarding tasks to enable automated provisioning workflows and asset assignment during employee onboarding. Operational coverage included IT service desks and onboarding processes across BlueScope Buildings North America, with deployment activity concentrated in the United States and extending across North America operations. The primary business functions impacted were IT operations and service desk support, with the system providing cross-site service visibility for regional support coordination. Governance moved toward a consolidated workflow model under ServicePRO, standardizing ticketing and onboarding processes to improve process transparency. The deployment in the United States delivered faster ticket resolution times and improved process visibility, as reported in the vendor case study. | |
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Oklahoma City Public Schools | Education | 5000 | $5.9B | United States | ServicePRO Solutions | ServicePRO Asset Management | IT Asset Management (ITAM) | 2001 | n/a | In 2001, Oklahoma City Public Schools implemented ServicePRO Asset Management to support IT Asset Management (ITAM). ServicePRO Asset Management is deployed across IT, finance and student services to track student system assets and manage laptop deployments across 95 schools in the United States. The implementation focuses on core ITAM capabilities including centralized asset inventory, lifecycle tracking for student devices, and purchasing workflow support. Configured automated business rules govern asset assignments and maintenance scheduling, enabling consistent policy enforcement and reduced manual intervention in routine asset processes. Operational coverage spans district IT operations, procurement activities in finance, and student services asset assignments, with a single system of record for device status and service lifecycle visibility. The deployment reduced manual dispatching through automated rules and routing, and it increased accountability and transparency for asset custody and purchasing across school sites. Governance was aligned around standardized workflows and business rules to improve operational efficiency and reporting across the district, with rollouts executed at scale for the full set of 95 schools in the United States. ServicePRO Asset Management supports ongoing lifecycle management for student systems and laptop deployments, improving visibility into asset and service lifecycles for IT, finance and student services. | |
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Veale Wasbrough Vizards | Professional Services | 600 | $70M | United Kingdom | ServicePRO Solutions | ServicePRO Asset Management | IT Asset Management (ITAM) | 2007 | n/a | In 2007 Veale Wasbrough Vizards implemented ServicePRO Asset Management. The deployment used ServicePRO Asset Management as an IT Asset Management (ITAM) solution to formalize hardware and software categorization alongside the firm’s existing ServicePRO help desk ticketing and self service portal across United Kingdom offices. ServicePRO Asset Management was configured to capture hardware and software request categories, to align ticket classification with asset records, and to support reporting on inventory and request types. The implementation emphasized request categorization, escalation routing, and automated status updates within the ServicePRO platform to streamline service desk workflows and asset tracking. Operational coverage was the firm’s UK offices, with the primary business function impact on IT support and service desk operations. Governance focused on standardized categorization and escalation processes, with reporting and data analysis used to drive efficiency, and the United Kingdom deployment improved IT efficiency through automation and data analysis. |
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