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List of sgDigitals Customer Experience Platform Customers

Pt. Solusindo Global Digital
Location
28 Jalan Jendral Sudirman,
Jakarta, 10210,
Indonesia
Website
https://www.sgdigitals.com/
Phone
x
Artw industry
Professional Services
Employee
10
Revenue
$1M

Since 2010, our global team of researchers has been studying sgDigitals Customer Experience Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased sgDigitals Customer Experience Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using sgDigitals Customer Experience Platform for Customer Experience include: Bank Rakyat Indonesia, a Indonesia based Banking and Financial Services organisation with 60000 employees and revenues of $8.00 billion and many others.

Contact us if you need a completed and verified list of companies using sgDigitals Customer Experience Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The sgDigitals Customer Experience Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bank Rakyat Indonesia Banking and Financial Services 60000 $8.0B Indonesia sgDigitals sgDigitals Customer Experience Platform Customer Experience 2020 n/a
In 2020 Bank Rakyat Indonesia engaged sgDigitals to deploy the sgDigitals Customer Experience Platform in the Customer Experience category as part of a large BRI EDC procurement program running from 2020 to 2024. Public reporting names PT Solusindo Global Digital, sgDigitals, as a corporate party linked to the procurement, indicating the platform was tied to a payments and merchant device rollout across Indonesia. The implementation narrative centers on payments and merchant services usage within the sgDigitals Customer Experience Platform, with emphasis on merchant acquiring workflows, EDC device provisioning and remote device management, and customer interaction capabilities such as transaction notifications and dispute tracking. Configuration work likely included role and permission setup for merchant operations, transaction orchestration rules common to Customer Experience deployments, and device lifecycle management modules. Deployment architecture was oriented toward edge device integration and centralized platform components, supporting orchestration, telemetry, and transaction processing for merchant terminals. Operational coverage aligned with the procurement timeframe and encompassed merchant services and payments operations across regional merchant sites in Indonesia, reflecting a phased rollout model coordinated with the bank's payments program governance. Governance and program management were driven by the multi year procurement structure, implying staged acceptance, device provisioning milestones, and alignment with payments operations and merchant services teams. Public sources do not provide detailed go live dates or measured outcomes, therefore the narrative focuses on structural implementation signals and the relationship Bank Rakyat Indonesia sgDigitals Customer Experience Platform Customer Experience payments and merchant services.
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Buyer Intent: Companies Evaluating sgDigitals Customer Experience Platform

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FAQ - APPS RUN THE WORLD sgDigitals Customer Experience Platform Coverage

sgDigitals Customer Experience Platform is a Customer Experience solution from sgDigitals.

Companies worldwide use sgDigitals Customer Experience Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Bank Rakyat Indonesia are recorded users of sgDigitals Customer Experience Platform for Customer Experience.

Companies using sgDigitals Customer Experience Platform are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.

Companies using sgDigitals Customer Experience Platform are most concentrated in Indonesia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of sgDigitals Customer Experience Platform across Americas, EMEA, and APAC.

Companies using sgDigitals Customer Experience Platform range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 100%.

Customers of sgDigitals Customer Experience Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified sgDigitals Customer Experience Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.