List of ShipHawk Customers
Santa Barbara, 93101, CA,
United States
Since 2010, our global team of researchers has been studying ShipHawk customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ShipHawk for Shipping Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ShipHawk for Shipping Management include: Sotheby's, a United States based Retail organisation with 1713 employees and revenues of $805.0 million, Grove Collaborative, Inc, a United States based Manufacturing organisation with 500 employees and revenues of $383.0 million, Greenlane Holdings, a United States based Professional Services organisation with 256 employees and revenues of $166.0 million, Tipsy Elves, a United States based Retail organisation with 50 employees and revenues of $125.0 million, Silver Oak Cellars, a United States based Consumer Packaged Goods organisation with 200 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using ShipHawk, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ShipHawk customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chairish, Inc. | Retail | 100 | $10M | United States | ShipHawk | ShipHawk | Shipping Management | 2018 | n/a |
In 2018, Chairish, Inc. implemented ShipHawk, deploying the ShipHawk Shipping Management platform to centralize shipping orchestration for its retail operations. The deployment targeted automation of order scheduling and fulfillment to support continued growth and to manage complex outbound logistics. The implementation aligned with the company's shipping and operations functions rather than a point solution for single-carrier booking.
ShipHawk was configured to orchestrate scheduling and fulfillment workflows, using automation to convert order events into carrier bookings and dispatch schedules. Functional capabilities implemented included automated order scheduling, centralized shipment orchestration, and carrier assignment logic to manage a diverse shipper network. Configuration work focused on mapping order attributes to shipment profiles and routing rules to ensure consistent booking behavior.
Operational coverage connected fulfillment and shipping teams to a single centralized interface for managing orders across a wide network of shippers and carriers. The platform consolidated dispatch scheduling and tracking into one control plane, enabling operational teams to view and manage carrier assignments and pickup appointments. Integrations were concentrated on operational order flows and carrier communications to streamline carrier interactions.
Governance and workflow changes centralized scheduling authority and standardized carrier selection procedures across operations. As a result, ShipHawk automated Chairish's order scheduling and fulfillment processes and provided a single location to manage orders across multiple shippers and carriers as the company scaled.
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Ergomotion | Retail | 150 | $20M | United States | ShipHawk | ShipHawk | Shipping Management | 2018 | n/a |
In 2018, Ergomotion implemented ShipHawk. The deployment used ShipHawk as a Shipping Management solution to centralize outbound fulfillment workflows across the companys retail operations.
The implementation focused on core Shipping Management capabilities, including carrier rate shopping and selection, automated shipping label generation and manifesting, shipment orchestration and scheduling, end-to-end tracking, and returns handling. Configuration emphasized a rules engine for packaging and service-level selection, templates for multi-package shipments, and automation of shipping cost calculations and documentation generation.
Operational responsibility rested with operations, warehouse, and customer service teams, with a central administrator model to control shipping rules and carrier parameters. Rollout included configuration of operational workflows, operator training on the ShipHawk application, and establishment of day-to-day governance for shipment creation, exception handling, and shipment tracking within Ergomotions fulfillment processes.
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Greenlane Holdings | Professional Services | 256 | $166M | United States | ShipHawk | ShipHawk | Shipping Management | 2016 | n/a |
In 2016, Greenlane Holdings implemented ShipHawk in the Shipping Management category to support order to fulfillment and shipping operations. ShipHawk was configured to serve as the central Shipping Management application for order orchestration, carrier handling, and fulfillment execution across Greenlane's shipping and warehouse teams.
The ShipHawk deployment included core Shipping Management capabilities such as order orchestration, rate shopping, label generation, shipment tracking, and automated fulfillment workflows, with configuration focused on throughput and timeout behavior to reduce failed orders. Work centered on tuning request handling and process automation consistent with standard shipping management workflows used by mid market operations.
The implementation integrated ShipHawk with Greenlane's ERP to provide near real time synchronization, with ERP refreshes surfacing shipping updates within seconds according to ERP Developer Jason Claxton, who reported that prior software caused orders to fail due to timing out and that ShipHawk produced faster, more efficient processing. Operational governance aligned ownership to IT and fulfillment teams, with ERP and shipping operations responsible for configuration, monitoring, and workflow orchestration to sustain performance and transactional reliability.
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Grove Collaborative, Inc | Manufacturing | 500 | $383M | United States | ShipHawk | ShipHawk | Shipping Management | 2018 | n/a |
In 2018 Grove Collaborative, Inc implemented ShipHawk for Shipping Management to centralize fulfillment and logistics operations. The deployment targeted high-volume shipping workflows to help Grove Collaborative streamline operations and grow, with primary operational scope in its United States fulfillment and warehouse teams.
The ShipHawk implementation focused on Shipping Management functional capabilities common to parcel and carrier orchestration platforms, including multi-carrier rate shopping, label generation and manifesting, cartonization and package optimization, pickup scheduling, and shipment tracking and returns orchestration. Configuration emphasized rule-based automation for carrier selection and cost versus service tradeoffs, plus template-driven label and documentation generation to standardize pack and ship processes.
Architecturally the solution was implemented as a cloud-hosted, API-driven shipping layer that connects order flow to carrier networks and fulfillment execution. Integration points were implemented to exchange order and fulfillment data with Grove Collaborative order management and warehouse systems, and to rout shipments to carrier networks and tracking channels, enabling a single operational plane for shipping decisions.
Governance and operational rollout concentrated on centralizing shipping policy under ShipHawk, codifying carrier and service rules, and shifting execution ownership to fulfillment and logistics teams. The implementation narrative for Grove Collaborative demonstrates ShipHawk Shipping Management serving as the primary shipping orchestration system, aligning shipping rules, automation, and operational workflows to support streamlined operations and growth.
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JL Marine Systems, Inc. | Retail | 100 | $10M | United States | ShipHawk | ShipHawk | Shipping Management | 2019 | n/a |
In 2019, JL Marine Systems, Inc. deployed ShipHawk as its Shipping Management application to centralize shipping rate determination for the Power-Pole product line. The deployment put ShipHawk at the center of customer and dealer pricing workflows for shipping and fulfillment.
ShipHawk's state-of-the-art shipping algorithm provided an intelligent, multi-carrier rating algorithm that produced highly accurate, on-demand pricing for customers and dealers. The implementation relied on ShipHawk to estimate packing costs and generate order-level pricing, applying category-aligned capabilities such as multi-carrier rating, packing estimation, and dynamic quoting within shipping and fulfillment processes.
Operationally the Power-Pole team used ShipHawk to drive customer quotes and dealer pricing through the Shipping Management application, embedding the pricing algorithm into day-to-day order processing and logistics decisioning. The deployment solved these problems immediately by delivering accurate, on-demand pricing based on ShipHawk's algorithm that incorporated packing cost estimates.
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Distribution | 100 | $10M | United States | ShipHawk | ShipHawk | Shipping Management | 2018 | n/a |
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Retail | 50 | $5M | United States | ShipHawk | ShipHawk | Shipping Management | 2018 | n/a |
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Retail | 50 | $10M | United States | ShipHawk | ShipHawk | Shipping Management | 2018 | n/a |
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Consumer Packaged Goods | 200 | $25M | United States | ShipHawk | ShipHawk | Shipping Management | 2020 | n/a |
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Retail | 1713 | $805M | United States | ShipHawk | ShipHawk | Shipping Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating ShipHawk
- SUNY Brockport, a United States based Education organization with 758 Employees
- Pharr-San Juan-Alamo Independent School District, a United States based Education company with 5000 Employees
- Camco Services Of Ny, a United States based Construction and Real Estate organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| SUNY Brockport | Education | 758 | $90M | United States | 2026-03-19 | |
| Pharr-San Juan-Alamo Independent School District | Education | 5000 | $1.3B | United States | 2026-03-04 | |
| Camco Services Of Ny | Construction and Real Estate | 20 | $3M | United States | 2026-03-04 | |
| Government | 21 | $3M | United States | 2026-02-11 | ||
| Distribution | 58 | $55M | India | 2026-01-12 | ||
| Utilities | 20 | $2M | United States | 2025-11-09 | ||
| Construction and Real Estate | 200 | $60M | United States | 2025-10-30 | ||
| Retail | 10 | $1M | United States | 2025-10-22 | ||
| Transportation | 2000 | $350M | United States | 2025-10-15 | ||
| Banking and Financial Services | 270 | $139M | United States | 2025-09-26 |