List of ShipHero Order Management Customers
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Since 2010, our global team of researchers has been studying ShipHero Order Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ShipHero Order Management for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ShipHero Order Management for Order Management include: Canadian Tire, a Canada based Retail organisation with 14322 employees and revenues of $12.22 billion, BURST, a United States based Retail organisation with 500 employees and revenues of $50.0 million, Black Wolf, a United States based Consumer Packaged Goods organisation with 10 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using ShipHero Order Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ShipHero Order Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Black Wolf | Consumer Packaged Goods | 10 | $35M | United States | ShipHero | ShipHero Order Management | Order Management | 2020 | n/a |
In 2020, Black Wolf implemented ShipHero Order Management as its core Order Management platform to scale ecommerce order processing and improve inventory accuracy. The deployment replaced the prior ShipStation setup and was oriented around high volume ecommerce fulfillment demands and the operational needs of a nascent 3PL business.
The implementation included ShipHero Order Management plus warehouse management features, with configuration focused on inventory tracking, kitting workflows, bulk shipping operations, and rate shopping for carrier selection. Configuration work emphasized fulfillment automation, batch processing for high order velocity, and inventory reconciliation to support accurate stock visibility across SKUs.
Operational coverage extended to Black Wolf’s ecommerce fulfillment functions and was instrumental in launching ONE23 Fulfillment as a United States based 3PL offering. The platform supported a scaling order profile, with volumes growing from roughly 10,000 to 25,000 orders per month, and centralized pick pack and ship orchestration within the ShipHero environment.
Governance and process changes concentrated on standardizing fulfillment workflows, introducing automated picking and bulk ship flows, and establishing inventory control discipline to sustain accuracy at scale. The consolidated ShipHero Order Management and WMS capabilities enabled Black Wolf to run both its direct ecommerce operations and a third party logistics service without introducing external implementation partners.
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BURST | Retail | 500 | $50M | United States | ShipHero | ShipHero Order Management | Order Management | 2020 | n/a |
In 2020, BURST implemented ShipHero Order Management to support high-volume direct-to-consumer order fulfillment and 3PL integrations. The deployment used ShipHero Order Management, in the Order Management category, to centralize order visibility and enable bulk shipping for subscription volumes across the United States.
The implementation configured core modules for order routing and rate-shopping to automate carrier selection and batch routing of subscription shipments. Configuration emphasized bulk shipping workflows, automated label generation and batching logic to support recurring subscription volume processing and shipping cost optimization.
Integrations focused on 3PL connectivity and direct-to-consumer storefront order ingestion, providing consolidated visibility across orders and fulfillment sites. Operational coverage concentrated on fulfillment and shipping functions, aligning warehouse operations and fulfillment teams with the order orchestration workflows within ShipHero Order Management.
Rollout governance established centralized order controls and updated processes for subscription batching, carrier selection and exception handling, shifting operational ownership to fulfillment operations. The implementation delivered improved order visibility, enabled bulk shipping for subscription volumes in the United States and realized freight savings as noted in the case study.
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Canadian Tire | Retail | 14322 | $12.2B | Canada | ShipHero | ShipHero Order Management | Order Management | 2020 | n/a |
In 2020 Canadian Tire implemented ShipHero Order Management to run an agile ecommerce fulfillment experiment for its Pro Hockey Life pilot, using ShipHero Order Management in an Order Management role to enable omnichannel fulfillment strategies. The deployment focused on enabling buy online pick up in store workflows, exposing in-store inventory to ecommerce ordering, and supporting faster next day shipping across Canada, with the stated goal of reducing freight expense.
The implementation leveraged core Order Management capabilities, including a rules engine for order routing and fulfilment prioritization, inventory orchestration to unify store and online stock visibility, BOPIS workflow configuration, and carrier rate-shopping to select cost effective shipping options. Configurations emphasized order management rules and automated rate-shopping as the primary levers for routing and cost control, reflecting standard Order Management functionality applied to retail ecommerce fulfillment.
Operational coverage was centered on the Pro Hockey Life pilot and touched ecommerce operations, store operations, and logistics teams in Canada, with iterative governance through an agile pilot model that allowed rapid adjustments to routing and rate-shopping rules. The case documents faster next day shipping and reduced freight expense as outcomes, attributing those results to the order management rules and rate-shopping configuration within ShipHero Order Management.
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