List of SIA WorkWave Customers
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Italy
Since 2010, our global team of researchers has been studying SIA WorkWave customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SIA WorkWave for Route Accounting from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SIA WorkWave for Route Accounting include: COOK, a United Kingdom based Retail organisation with 5000 employees and revenues of $152.0 million, Manna, a United States based Healthcare organisation with 48 employees and revenues of $5.0 million, Milkman Italy, a Italy based Transportation organisation with 40 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using SIA WorkWave, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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COOK | Retail | 5000 | $152M | United Kingdom | SIA | SIA WorkWave | Route Accounting | 2019 | n/a |
In 2019, COOK deployed SIA WorkWave Route Manager 360 to scale and optimize home-delivery routes across its UK shops. The implementation used the SIA WorkWave application within the Route Accounting category to centralize routing and scheduling for retail home-delivery operations.
WorkWave Route Manager 360 was configured as the routing engine, providing automated route planning, dynamic scheduling and dispatch orchestration consistent with Route Accounting workflows. Configuration emphasized route optimization, stops sequencing and batch scheduling to accelerate onboarding of drivers and planners.
The routing engine was integrated with COOKs order management system to automate order to route handoff and reduce manual data reconciliation. The deployment covered delivery and logistics operations across the United Kingdom and aligned order processing, planning and delivery execution teams.
Governance emphasized a rapid rollout and operational adoption, the rollout was accelerated during COVID and included process changes to centralize route planning and standardize dispatch workflows. The deployment enabled COOK to achieve a 433% average increase in orders processed and to reduce route planning from hours to minutes.
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Manna | Healthcare | 48 | $5M | United States | SIA | SIA WorkWave | Route Accounting | 2020 | n/a |
In 2020, Manna implemented SIA WorkWave Route Manager 360 with GPS tracking to improve accountability, driver tracking and delivery windows for medically tailored meal distribution in the Philadelphia region. The deployment used SIA WorkWave within the Route Accounting category to manage pickup and delivery logistics for Manna's United States operations focused on Philadelphia.
The implementation configured core route management and scheduling functions, including GPS based driver tracking and time window orchestration for last mile delivery. The solution supported creation of missed delivery reports to capture delivery exceptions and inform operational adjustments. Category aligned capabilities such as route optimization and schedule orchestration were employed to refine delivery windows and reduce idle travel.
Operational ownership aligned with the delivery and logistics function, with rollout targeting medically tailored meal distribution routes. SIA WorkWave Route Manager 360 increased operational visibility and produced more precise delivery windows, resulting in less wasted time and fewer wasted meals as reported by the organization. Missed delivery reporting enabled stronger accountability and provided a governance mechanism for ongoing route and schedule tuning.
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Milkman Italy | Transportation | 40 | $4M | Italy | SIA | SIA WorkWave | Route Accounting | 2018 | n/a |
In 2018, Milkman Italy implemented SIA WorkWave to support its last-mile delivery and time-slot scheduling platform for ecommerce in Italy, deploying the solution within the Route Accounting category. The project focused on operationalizing delivery routing and customer scheduling for the companys domestic distribution footprint.
The implementation used WorkWave Route Manager as the operational engine, configuring route planning, time-slot scheduling, ETA calculation and customer rescheduling workflows. Configuration emphasized centralized route orchestration and schedule windows to improve dispatch efficiency and appointment reliability across deliveries.
Operational scope covered Milkman Italys last-mile delivery and logistics operations in Italy, with the SIA WorkWave deployment embedded into the customer-facing scheduling flow and driver dispatch procedures. The rollout concentrated on operational teams responsible for routing and customer service, aligning scheduling workflows with on-road execution.
Governance changes formalized centralized route planning and time-slot management as core operational processes, enabling standard operating procedures for rescheduling and ETA communications. The implementation produced a 98% on-time arrival rate and reduced customer service calls and rescheduling requests according to WorkWaves case materials.
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