List of SIHOT CRS Customers
Sihot Portugal
Praceta Arnaldo Jesus Primavera, 2 Loja Dta.,
Loures, 2670-508,
Portugal
Loures, 2670-508,
Portugal
351 210 123 636
Professional Services
17
$1M
Since 2010, our global team of researchers has been studying SIHOT CRS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SIHOT CRS for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SIHOT CRS for Reservation and Booking Management include: Mantra Group, a Australia based Leisure and Hospitality organisation with 5500 employees and revenues of $400.0 million, Living Hotels Germany, a Germany based Leisure and Hospitality organisation with 400 employees and revenues of $110.0 million, Fidelis Hospitality Germany, a Germany based Leisure and Hospitality organisation with 120 employees and revenues of $18.0 million and many others.
Contact us if you need a completed and verified list of companies using SIHOT CRS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SIHOT CRS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Fidelis Hospitality Germany | Leisure and Hospitality | 120 | $18M | Germany | SIHOT | SIHOT CRS | Reservation and Booking Management | 2024 | n/a | In 2024, Fidelis Hospitality Germany implemented SIHOT CRS for Reservation and Booking Management across its branded properties in Germany. The deployment positioned SIHOT CRS as the central reservations and booking engine to enable direct online bookings and integrated online sales functionality for the group. The implementation incorporated the core CRS booking-engine, an online booking interface for direct sales, self-service check-in kiosk support, and centralized guest billing capabilities. Configuration focused on central reservation management, guest folio consolidation, and real-time inventory controls consistent with Reservation and Booking Management functionality. Operational scope included front desk, reservations, and billing workflows at multiple branded sites in Germany, aligning guest-facing channels with central sales and billing. The SIHOT CRS deployment unified online sales and kiosk check-in processes into a single reservations workflow, reducing manual handoffs between reservations and accounting. Governance centered on group-level billing rules and standardized check-in procedures, accompanied by process changes to front-of-house workflows to support kiosk-driven self-service. The rollout operationalized centralized guest billing and booking engine usage, improving front-of-house efficiency and reducing manual errors. | |
 |
Living Hotels Germany | Leisure and Hospitality | 400 | $110M | Germany | SIHOT | SIHOT CRS | Reservation and Booking Management | 2024 | n/a | In 2024, Living Hotels Germany implemented SIHOT CRS across its German properties. The deployment targeted guest services and front office operations, using SIHOT CRS as a Reservation and Booking Management solution to support booking, check in and guest communication workflows. The implementation included SIHOT's pre stay and post stay automation, the SIHOT.GO! mobile app for guest self service and the SIHOT.KIOSK check in solution, consolidating online booking, check in and on property access points. Use of SIHOT's booking and central reservation capabilities is inferred from the combination of guest facing booking and check in tools and vendor booking engine references, aligning the SIHOT CRS configuration with standard booking, availability and rate management workflows. Operational coverage focused on German hotel sites, with the system used by front office teams to reduce manual tasks and by guest services to improve communication and upsell capability. Functional terminology implemented included reservation management, guest profile and stay automation, contactless check in flows and upsell offer orchestration, consistent with Reservation and Booking Management expectations. Rollout was executed at the property level to digitise the guest journey and reduce front office workload while improving guest communication and upsell capability, with centralized CRS settings used to govern messaging and booking rules. Governance emphasized standardizing booking and guest messaging processes across properties to maintain consistent guest experiences. | |
 |
Mantra Group | Leisure and Hospitality | 5500 | $400M | Australia | SIHOT | SIHOT CRS | Reservation and Booking Management | 2013 | n/a | In 2013, Mantra Group implemented SIHOT CRS to centralize reservations and consolidate online distribution across its Asia Pacific portfolio. SIHOT CRS was positioned as the group central reservation system under the Reservation and Booking Management category to support booking intake, inventory visibility and rate distribution across Mantra Group’s portfolio of more than 116 properties and over 11,000 rooms managed under the Peppers, Mantra and BreakFree brands. The SIHOT CRS deployment focused on central inventory and rate management, booking workflows and channel availability controls consistent with Reservation and Booking Management capabilities. Configuration work emphasized group-level rate plan orchestration and availability synchronization to support complex property classifications and varied accommodation types, while standard reservation lifecycle functions were established to manage bookings and amendments centrally. A key technical pillar of the implementation was integration between SIHOT CRS and SiteMinder’s cloud distribution platform, with SiteMinder connecting the CRS to more than 250 distribution channels to power the Group’s MAX Distribution Hub. Integrations delivered direct exposure to a broad mix of online travel agents, wholesalers, metasearch sites and GDS channels, enabling channel management and distribution orchestration from the SIHOT CRS through SiteMinder’s platform across the Asia Pacific operational footprint. Governance and rollout were shaped by a lengthy tender process led by the group revenue and distribution function, with selection criteria emphasizing scalable technology and seamless CRS integration. The implementation aligned operational ownership within revenue and distribution teams, and positioned SIHOT CRS as the central system driving booking and channel strategies across regional properties. Stakeholders articulated expected commercial benefits tied to the distribution integration, including reduced cost of guest acquisition and increased online revenue and profits as stated by the distribution partner. The narrative centers on SIHOT CRS as the Reservation and Booking Management application used by Mantra Group in 2013 to centralize booking operations and extend channel reach across the Asia Pacific. |
Showing 1 to 3 of 3 entries
Buyer Intent: Companies Evaluating SIHOT CRS
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SIHOT CRS. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD SIHOT CRS Coverage
SIHOT CRS is a Reservation and Booking Management solution from SIHOT.
Companies worldwide use SIHOT CRS, from small firms to large enterprises across 21+ industries.
Organizations such as Mantra Group, Living Hotels Germany and Fidelis Hospitality Germany are recorded users of
SIHOT CRS for Reservation and Booking Management.
Companies using SIHOT CRS are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using SIHOT CRS are most concentrated in Australia and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SIHOT CRS across Americas, EMEA, and APAC.
Companies using SIHOT CRS range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.
Customers of SIHOT CRS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SIHOT CRS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Reservation and Booking Management.