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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

List of SimpleSat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Absolute Networks Distribution 19 $1M United Kingdom SimpleSat SimpleSat Customer Experience 2021 n/a
In 2021 Absolute Networks implemented SimpleSat as a Customer Experience solution on their website. The SimpleSat deployment is embedded as an on-site feedback widget and satisfaction survey instrument across Absolute Networks public web pages, capturing transactional CSAT and qualitative feedback directly from customers and prospects. Configuration emphasized lightweight survey workflows and feedback capture typical of Customer Experience platforms, including survey cadence, question set configuration, and routing of responses to customer-facing teams. Governance and operational processes were oriented around intake and response handling, iterative survey tuning, and web-embedded instrumentation, with no external system integrations specified in the provided context.
Abtec Computer Solutions Professional Services 16 $1M United Kingdom SimpleSat SimpleSat Customer Experience 2021 n/a
In 2021, Abtec Computer Solutions implemented SimpleSat on its website to capture structured customer feedback from prospects and clients. The SimpleSat deployment serves as a Customer Experience application, embedding survey widgets and feedback prompts into the public site and routing responses into the SimpleSat cloud dashboard for analysis and follow up. This configuration reflects a SaaS delivered feedback loop focused on web based touchpoints rather than on premise instrumentation. The implementation centers on SimpleSat survey capabilities such as CSAT and short pulse surveys, configured to surface feedback to customer facing teams. Operational scope is focused on customer support, account management, and professional services delivery, with administration maintained by a small internal team responsible for survey configuration and response monitoring. Governance emphasizes centralized feedback collection and dashboard review workflows to inform customer service and delivery conversations, with no additional system integrations declared in the source.
Ascend Technologies Professional Services 300 $50M United States SimpleSat SimpleSat Customer Experience 2024 n/a
In 2024, Ascend Technologies deployed SimpleSat on their website to capture client feedback. Ascend Technologies uses SimpleSat as a Customer Experience application to support customer success and account management workflows across its professional services organization. The implementation centers on a website-embedded SimpleSat feedback widget, configured to collect short surveys and qualitative comments from clients during post-engagement touchpoints. Configuration work focused on survey templates, response capture fields, and SimpleSat dashboarding to centralize feedback for operational review and trend analysis. Governance was structured to align customer success with survey configuration and response triage, while marketing owns survey presentation and timing on the website. Rollout was focused on client-facing pages and engagement flows, with process changes to formalize feedback review and incorporate captured insights into ongoing service delivery discussions.
Better-It Professional Services 6 $1M United Kingdom SimpleSat SimpleSat Customer Experience 2021 n/a
In 2021, Better-It deployed SimpleSat on its website. SimpleSat serves as the Customer Experience application to capture customer feedback and satisfaction signals for the small professional services firm of six employees. The implementation leverages the SimpleSat website embedded feedback widget and survey functionality to collect customer satisfaction inputs and structured feedback, with configurations focused on lightweight survey templates and reporting dashboards. SimpleSat is used to capture CSAT style ratings and open text feedback, and to centralize responses for review by the client services team. Operationally the deployment covers customer facing touchpoints on the Better-It website and routes feedback into SimpleSat for direct review by internal staff. Governance is lightweight, with internal team access to SimpleSat dashboards enabling iterative refinement of survey questions and ongoing qualitative review, positioning SimpleSat as the primary Customer Experience layer for Better-It.
Biz Care Solutions Professional Services 10 $1M Malaysia SimpleSat SimpleSat Customer Experience 2023 n/a
In 2023 Biz Care Solutions implemented SimpleSat to add web-based customer feedback capabilities. Biz Care Solutions deployed SimpleSat as a Customer Experience application to capture satisfaction and qualitative feedback on its public website, supporting customer success, support, and account management functions. The implementation uses the SimpleSat web widget and survey forms embedded on Biz Care Solutions website, with configuration and administration handled by the internal operations team of the 10-person professional services firm in Malaysia. Functional modules in use align with Customer Experience norms, including satisfaction surveys, free-text feedback capture, and a basic reporting dashboard for team review, with governance centered on centralized admin access and periodic feedback review workflows.
Professional Services 10 $1M United States SimpleSat SimpleSat Customer Experience 2021 n/a
Professional Services 50 $6M United States SimpleSat SimpleSat Customer Experience 2021 n/a
Manufacturing 50 $5M United States SimpleSat SimpleSat Customer Experience 2020 n/a
Professional Services 20 $2M United States SimpleSat SimpleSat Customer Experience 2021 n/a
Professional Services 57 $21M United Kingdom SimpleSat SimpleSat Customer Experience 2021 n/a
Showing 1 to 10 of 55 entries

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FAQ - APPS RUN THE WORLD SimpleSat Coverage

SimpleSat is a Customer Experience solution from SimpleSat.

Companies worldwide use SimpleSat, from small firms to large enterprises across 21+ industries.

Organizations such as Ascend Technologies, Selkirk Sport, CloudCoCo Group, Faye and Pique Life are recorded users of SimpleSat for Customer Experience.

Companies using SimpleSat are most concentrated in Professional Services, Manufacturing and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using SimpleSat are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SimpleSat across Americas, EMEA, and APAC.

Companies using SimpleSat range from small businesses with 0-100 employees - 92.73%, to mid-sized firms with 101-1,000 employees - 7.27%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of SimpleSat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SimpleSat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.