List of simPRO Field Service CRM Customers
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Since 2010, our global team of researchers has been studying simPRO Field Service CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased simPRO Field Service CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using simPRO Field Service CRM for CRM include: Solv Group, a United Kingdom based Construction and Real Estate organisation with 30 employees and revenues of $9.2 million, Southwest Industrial Electric, a United States based Professional Services organisation with 30 employees and revenues of $3.0 million, Knight Fire & Security UK, a United Kingdom based Professional Services organisation with 12 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using simPRO Field Service CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The simPRO Field Service CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Knight Fire & Security UK | Professional Services | 12 | $1M | United Kingdom | simPRO Group | simPRO Field Service CRM | CRM | 2020 | n/a |
In 2020, Knight Fire & Security UK implemented simPRO Field Service CRM as a centralized CRM deployment for its field service business. The company signed up to simPRO in May 2020 and completed a remote implementation with go-live in 2020. The deployment centralized end to end workflows from lead to invoice, with explicit focus on improving margin tracking, ordering and recurring maintenance billing.
simPRO Field Service CRM was configured to support customer and contact management, quotation generation and job to invoice workflows, aligning CRM functionality with service delivery, estimating and billing functions. The implementation emphasized process centralization and automation of ordering and contract billing workflows, with configuration elements oriented around quoting templates, job workflow orchestration and invoice generation. Rollout was executed remotely across the firm, with governance focused on standardized job workflows and contract billing rules to sustain recurring maintenance revenue management.
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Solv Group | Construction and Real Estate | 30 | $9M | United Kingdom | simPRO Group | simPRO Field Service CRM | CRM | 2017 | n/a |
In 2017, Solv Group implemented simPRO Field Service CRM to centralise field service workflows for its Belfast HVAC, plumbing and electrical operations. The implementation went live in 2017 across Ireland, provisioned as the company CRM for quoting, scheduling and customer management and configured to support mobile field access for technicians. The rollout emphasized simPRO Customer Management and Mobile capabilities to enable quoting and job updates from the field and to create a single source of customer and job truth.
The simPRO Field Service CRM deployment consolidated quoting, job scheduling, dispatch, customer records and mobile job management, establishing a unified CRM for core field service business functions. Operational coverage included field technicians, office schedulers and customer service staff, with configuration of role based access controls and standardised process workflows to strengthen governance and accountability. The implementation focused on internal process centralisation and reporting configuration to improve visibility and reporting across Belfast operations and the wider Ireland rollout. The case study cites improved visibility, reporting and accountability as outcomes following the simPRO Field Service CRM rollout.
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Southwest Industrial Electric | Professional Services | 30 | $3M | United States | simPRO Group | simPRO Field Service CRM | CRM | 2018 | n/a |
In December 2018 Southwest Industrial Electric implemented simPRO Field Service CRM. The deployment went live the same year and was executed to eliminate paper job cards and remove double handling across field and office workflows.
Southwest Industrial Electric implemented simPRO Field Service CRM as their CRM to consolidate customer and job history, scheduling, invoicing, and mobile communications. The implementation configured core simPRO capabilities for customer management and job records, mobile field updates by technicians, schedule orchestration by office staff, and invoice generation tied to completed jobs.
Deployment scope focused on field operations in Los Angeles with process changes that shifted work from paper to a mobile-first operational model, supporting subsequent geographic expansion. Governance moved toward centralized job data management and a single source of truth for customer information, with rollout completed in December 2018 and operational ownership shared between field supervisors and office scheduling teams.
The simPRO Field Service CRM implementation eliminated paper job cards and double handling, and the vendor case study attributes double-digit growth and geographic expansion to the new CRM-driven processes. Centralizing customer and job data, enabling mobile updates, and consolidating scheduling and invoicing aligned CRM capabilities with field service and billing functions.
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