List of Sipgate Team Customers
Dusseldorf, 40219,
Germany
Since 2010, our global team of researchers has been studying Sipgate Team customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sipgate Team for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sipgate Team for PBX, VoiP and Phone Systems include: Sprint Logistik, a Germany based Transportation organisation with 220 employees and revenues of $66.0 million, Plant-for-the-Planet, a Germany based Non Profit organisation with 170 employees and revenues of $43.0 million, Omr, a Germany based Professional Services organisation with 140 employees and revenues of $14.0 million and many others.
Contact us if you need a completed and verified list of companies using Sipgate Team, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Omr | Professional Services | 140 | $14M | Germany | Sipgate | Sipgate Team | PBX, VoiP and Phone Systems | 2010 | n/a |
In 2010, Omr deployed Sipgate Team as its cloud telephony platform to manage customer calls and to scale recruiting call capacity for the OMR Festival in Hamburg. Sipgate Team was implemented alongside sipgate Cloud PBX, Mobilfunk and the sipgate App, positioning the implementation in the PBX, VoiP and Phone Systems category.
The deployment emphasized cloud hosted PBX services, mobile voice connectivity and app based softphone endpoints, enabling flexible provisioning of seats for peak event hiring. Configuration focused on virtual extensions, call routing profiles and temporary user provisioning to rapidly increase inbound call capacity for recruiting teams.
Operational scope covered HR and recruiting workflows as well as customer service operations across Germany, with explicit surge capacity management for the OMR Festival. The Sipgate Team application supported on demand seat provisioning and mobilfunk channels to preserve call quality during high demand event periods.
Governance and process changes centered on event driven provisioning procedures and coordination between recruiting and customer service to allocate seats temporarily and manage call queues. The implementation delivered improved scalability and call quality during high demand event periods as described by the customer.
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Plant-for-the-Planet | Non Profit | 170 | $43M | Germany | Sipgate | Sipgate Team | PBX, VoiP and Phone Systems | 2019 | n/a |
In 2019, Plant-for-the-Planet began working with Sipgate to deploy Sipgate Team as its PBX, VoiP and Phone Systems solution, supporting donor calls, orders and international coordination from its Tutzing offices. The initial engagement provisioned a centralized phone platform to anchor fundraising and customer-service communications across the organization.
Sipgate initially provided the phone system and the deployment evolved to include app-based telephony alongside a booked Salesforce integration. Sipgate Team was configured to enable app-based softphone access, standard telephony features and call logging tied to CRM records to align telephony events with fundraising and service workflows.
The booked Salesforce integration links call records to donor and order records, enabling fundraising and customer-service teams to view telephony activity directly in Salesforce. Operational coverage is centered on the Tutzing offices with support extended to partner regions in Germany and for international coordination and outreach.
The implementation supports fundraising and customer-service processes and has reduced administrative costs while improving remote availability and call reliability as reported by the organization. Governance emphasis focused on coordinating telephony with CRM workflows and enabling remote app-based access for distributed staff.
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Sprint Logistik | Transportation | 220 | $66M | Germany | Sipgate | Sipgate Team | PBX, VoiP and Phone Systems | 2021 | n/a |
In 2021, Sprint Logistik implemented Sipgate Team for PBX, VoiP and Phone Systems. The Sipgate Team deployment preserved the companys essential local number and executed a seamless number port and cutover to minimize service disruption during the transition.
Configuration of Sipgate Team focused on cloud PBX routing and telephony features typical of the PBX, VoiP and Phone Systems category, including mobile eSIM integration for field users, webfax provisioning, and simplified inbound routing rules targeted at dispatch and customer service. The implementation standardized call handling for bookings and dispatch workflows, aligning call routing with operational roles and contact points.
Operational coverage targeted Sprint Logistiks Bremen customer service and dispatch functions, and the solution integrated mobile eSIM capability to provide a mobile backup SIM for resilience. The deployment supported accessibility adjustments that improved telephony access for a hearing impaired employee, reflecting inclusion in operational configuration.
The rollout approach emphasized a coordinated cutover and number port to maintain business continuity for bookings and customer contacts, with updated routing and operator handling procedures implemented alongside the technical change. Governance changes centered on new call-handling workflows and responsibility for managing cloud PBX configuration within the communications or operations function.
Reported outcomes included increased operational resilience through mobile backup SIM capability, improved accessibility for a hearing impaired employee, and streamlined call handling for bookings and dispatch operations after Sipgate Team went live.
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