List of Skeepers Platform Customers
Marseille, 13002,
France
Since 2010, our global team of researchers has been studying Skeepers Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Skeepers Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Skeepers Platform for Customer Experience include: Groupe SEB, a France based Manufacturing organisation with 31000 employees and revenues of $8.01 billion, Carrefour Italia, a Italy based Retail organisation with 10000 employees and revenues of $4.20 billion, Cyrellis, a France based Retail organisation with 74 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Skeepers Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Carrefour Italia | Retail | 10000 | $4.2B | Italy | Skeepers | Skeepers Platform | Customer Experience | 2021 | n/a |
In 2021, Carrefour Italia implemented the Skeepers Platform to centralize post purchase feedback and e reputation processes within its Retail/Feedback Management program in Italy. The deployment targeted Customer Experience use cases to collect and manage customer reviews and to syndicate them across commerce and marketing touchpoints, using Skeepers Verified Reviews as the review capture and publication capability.
The implementation configured the Skeepers Platform to capture post purchase reviews, apply defined quality and moderation workflows, and drive content syndication. Functional capabilities implemented included feedback collection, review validation and tagging, and channel syndication to product pages and advertising inventory aligned with Customer Experience operations.
Operational coverage focused on Carrefour Italia retail operations in Italy, impacting e reputation management, product content and marketing workflows. The project enabled direct syndication of verified reviews into product pages and advertising channels and propagated consumer feedback to external reputation platforms such as Trustpilot.
Governance changes emphasized centralized feedback management and a controlled syndication process to ensure review authenticity and consistent use across commerce and marketing. The initiative increased review volume and visibility, helped raise Carrefour Italia's Trustpilot score significantly within six months, and enabled review syndication to ads and product pages.
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Cyrellis | Retail | 74 | $10M | France | Skeepers | Skeepers Platform | Customer Experience | 2019 | n/a |
In 2019, Cyrillus implemented the Skeepers Platform for Customer Experience to power CRM and personalization workflows. The deployment targeted ecommerce and omnichannel marketing operations in France and centered on Skeepers Customer Data Activation capabilities for CRM orchestration.
The implementation configured Skeepers Platform modules for Customer Data Activation and CRM orchestration, enabling segmentation, identity resolution, event ingestion, audience activation, and rule based personalization workflows. The rollout embedded AI driven targeting models to score audiences and inform campaign segmentation and creative selection, and it operationalized audience exports for channel activation.
Integrations included a direct synchronization with Selligent to exchange customer profiles, segments, and campaign triggers for email and onsite personalization. Operational coverage focused on ecommerce and omnichannel marketing teams in France, supporting CRM, marketing automation, and personalization use cases across digital storefront and campaign orchestration layers.
Governance centralized customer data activation for marketing and CRM teams and defined activation workflows and campaign governance for France operations. The solution increased omnichannel campaign conversion by 2.5 points and reduced advertising costs by around 30 percent through AI driven targeting.
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Groupe SEB | Manufacturing | 31000 | $8.0B | France | Skeepers | Skeepers Platform | Customer Experience | 2020 | n/a |
In 2020, Groupe SEB deployed the Skeepers Platform in the Customer Experience category to collect and syndicate user generated content across its global brand portfolio. The Skeepers Platform was rolled into retail and ecommerce processes in multiple countries to centralize consumer videos and verified product reviews for product pages and online catalogs.
Implementation focused on three Skeepers modules, Skeepers Verified Reviews, Consumer Videos and Syndication, to scale UGC collection and distribution. Configuration work included review capture workflows, verified review validation rules and video ingestion pipelines, enabling structured review metadata and media to be associated with product SKUs and brand pages.
Operational coverage spanned marketing and ecommerce teams across Groupe SEB brands, with governance set to control syndication targets and content provenance across regional retail channels. Workflow restructuring introduced standardized moderation and publishing controls, and established syndication schedules to deliver UGC to multiple country sites and partner storefronts.
The engagement delivered documented volume outcomes, including a 46 percent increase in reviews year over year and measurable uplifts in product page conversion, while also supporting improved SEO through broader UGC syndication. The narrative centers on the Skeepers Platform as a Customer Experience solution driving centralized UGC management, cross brand syndication and ecommerce content operations.
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