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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of SleekFlow Automation Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Greater Bay Airlines Leisure and Hospitality 100 $10M Hong Kong SleekFlow SleekFlow Automation Chatbots and Conversational AI 2023 n/a
In 2023, Greater Bay Airlines implemented SleekFlow Automation on its website. The deployment uses SleekFlow Automation as the web-facing conversational layer within the Chatbots and Conversational AI category to manage passenger-facing interactions and frequently asked questions. This implementation positions SleekFlow Automation as the airline's primary website chat interface for pre-travel inquiries and customer engagement on the Greater Bay Airlines Hong Kong site. The configuration emphasizes a web chat widget, rule-based automation workflows, reusable message templates and natural language intent detection to triage inbound visitor queries. Conversation flows are designed to route routine requests automatically and escalate complex or compliance sensitive issues to live agents through agent takeover procedures. The implementation reflects standard Chatbots and Conversational AI functional capabilities including automated response orchestration, session context preservation and template-driven reply management. Operational coverage is centered on customer service and reservations teams supporting the Hong Kong operations, with ongoing administration by internal digital support staff. Governance adjustments focused on conversation template approval, escalation protocols and agent handoff workflows to align chatbot behavior with airline service policies. SleekFlow Automation remains the named application managing web conversational engagement for Greater Bay Airlines within the Chatbots and Conversational AI category.
Khaleej Pack United Arab Emirates Manufacturing 150 $20M United Arab Emirates SleekFlow SleekFlow Automation Chatbots and Conversational AI 2024 n/a
In 2024 Khaleej Pack United Arab Emirates implemented SleekFlow Automation on its corporate website. The deployment uses SleekFlow Automation as a Chatbots and Conversational AI solution to manage customer inquiries and capture sales leads through the web channel. The SleekFlow Automation implementation centers on a website chat widget, scripted conversational flows, and automated response templates to handle order inquiries, product questions, and common service requests. Configuration work included intent recognition rules, message templates for repeatable queries, business hours routing, and automated handoff triggers to human agents, consistent with Chatbots and Conversational AI functional workflows. Operational scope covers customer service, sales intake, and marketing lead capture activities, with the chat channel embedded directly on Khaleej Pack United Arab Emirates website. Governance emphasizes standardized response templates, operator handoff procedures, and monitoring of conversation logs to support ongoing refinement of conversational scripts and operational workflows.
KitaNet Media 50 $5M Indonesia SleekFlow SleekFlow Automation Chatbots and Conversational AI 2024 n/a
In 2024, KitaNet deployed SleekFlow Automation embedded on its website to introduce conversational interfaces. SleekFlow Automation is deployed as a Chatbots and Conversational AI solution to manage audience interactions and front-line customer engagement. The implementation centers on configurable automation flows, templated responses, lead capture forms and automated routing to live agents, consistent with SleekFlow Automation capabilities. Configuration work included message templates, business hour handling and escalation workflows to align with editorial and support schedules. The only explicitly stated integration is the website embedding, where the chat widget serves as the primary customer touchpoint and captures inquiries and subscription intents. Operational scope focuses on customer support and audience engagement teams within KitaNet, with the application supporting contact intake, qualification and basic issue triage. Governance was structured around administrator controls for chat flows and content, staged rollout across site sections and staff training for moderation and escalation. This positions KitaNet's SleekFlow Automation within Chatbots and Conversational AI to support marketing and customer operations while centralizing conversational governance and content workflows.
Leica Biosystems Life Sciences 2700 $400M United States SleekFlow SleekFlow Automation Chatbots and Conversational AI 2024 n/a
In 2024 Leica Biosystems deployed SleekFlow Automation on its public website, adopting the application as a customer-facing Chatbots and Conversational AI solution to support customer engagement, pre-sales inquiry handling, and self-service information delivery. The deployment uses SleekFlow Automation as the primary conversational layer embedded in web pages to capture inbound queries and route sessions to internal teams. The implementation centers on an embedded web chat widget and the SleekFlow Automation conversational workflow engine, with configured automated response logic, intent classification, FAQ knowledge base authoring, message templates, and human handoff escalation. Leica configured session management, business hours routing, and templated conversational flows within the SleekFlow Automation admin console to standardize interactions across product and support inquiry types. Operational scope is limited to the corporate website, where the chatbot supports customer support, product inquiry triage, and marketing lead capture workflows, aligning the Chatbots and Conversational AI deployment with front-line digital engagement and demand generation functions. The system is provisioned to surface consistent response content and to channel complex requests to Leica Biosystems support personnel through established escalation paths. Governance and rollout followed application-side content ownership and change control, with content authorship workflows and QA checks implemented in the SleekFlow Automation management interface prior to go-live. Ongoing administration is handled by Leica Biosystems marketing and support operations, who maintain conversational content, routing rules, and access controls within the application.
Leica Biosystems USA Life Sciences 1000 $350M United States SleekFlow SleekFlow Automation Chatbots and Conversational AI 2024 n/a
In 2024, Leica Biosystems USA deployed SleekFlow Automation on its corporate website. The deployment uses SleekFlow Automation as a Chatbots and Conversational AI layer to manage web-based customer engagement and frontline inquiries for clinical and product audiences. The implementation targets conversational workflows that surface product information and route complex queries to human teams. Configuration concentrated on building conversational workflows, scripted FAQ trees, intent detection, and automated response routing to capture inquiry details and accelerate handoffs. Functional modules implemented include web chat orchestration, in-conversation form capture for lead and service requests, and predefined escalation paths to support and sales personnel. Conversational content and response templates were developed with product and clinical support subject matter experts to maintain domain accuracy. Operational ownership is centered on the Leica Biosystems USA website, with governance shared between customer support and marketing teams and a staged rollout process that included content validation and escalation rule checkpoints. SleekFlow Automation is instrumented as the front-line Chatbots and Conversational AI interface for web-based customer interactions, aligning the Leica Biosystems USA application with customer support and sales business functions.
Professional Services 180 $20M Singapore SleekFlow SleekFlow Automation Chatbots and Conversational AI 2024 n/a
Showing 1 to 6 of 6 entries

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FAQ - APPS RUN THE WORLD SleekFlow Automation Coverage

SleekFlow Automation is a Chatbots and Conversational AI solution from SleekFlow.

Companies worldwide use SleekFlow Automation, from small firms to large enterprises across 21+ industries.

Organizations such as Leica Biosystems, Leica Biosystems USA, SleekFlow, Khaleej Pack United Arab Emirates and Greater Bay Airlines are recorded users of SleekFlow Automation for Chatbots and Conversational AI.

Companies using SleekFlow Automation are most concentrated in Life Sciences, Professional Services and Manufacturing, with adoption spanning over 21 industries.

Companies using SleekFlow Automation are most concentrated in United States, Singapore and United Arab Emirates, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SleekFlow Automation across Americas, EMEA, and APAC.

Companies using SleekFlow Automation range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 0%.

Customers of SleekFlow Automation include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SleekFlow Automation customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.