AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

SmarterTools Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SmarterTools Legacy SmarterTools SmarterMail Collaboration Collaboration n/a 2006 2006
In 2006 SmarterTools implemented SmarterTools SmarterMail. The deployment uses SmarterTools SmarterMail in the Collaboration category and is surfaced on the company public website to provide web-accessible mail and messaging services. The implementation is structured as a single visible mail platform instance supporting webmail access, SMTP and IMAP mail routing, and standard collaboration capabilities such as calendaring, contacts, and message threading. Typical administration modules in place include an administrative console for mailbox provisioning, domain and DNS configuration, and anti-spam and security settings consistent with Collaboration platform functionality. Operational scope covers company-wide email and client-facing messaging for a 23 person professional services firm, supporting core business functions including client communications, support correspondence, and internal collaboration across sales and operations. User lifecycle management and account provisioning are handled through the SmarterTools SmarterMail administrative interface, with mailbox policies and security controls applied at the domain level. Governance is organized around platform administration and email policy enforcement, with configuration exposed on the public website and managed in-house by company IT staff. The narrative centers on SmarterTools SmarterMail as the Collaboration application delivering enterprise email, calendaring, and administrative controls for SmarterTools.
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Tag Manager Tag Management CRM n/a 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2003 2003
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at SmarterTools

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by SmarterTools Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SmarterTools IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SmarterTools digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD SmarterTools Technographics
SmarterTools is a Professional Services organization based in United States, with around 23 employees and annual revenues of $2.0 million.
SmarterTools operates a diverse technology stack with applications such as SmarterTools SmarterMail, Google Tag Manager and Atlassian Jira Service Desk, covering areas like Collaboration, Tag Management and IT Service Management.
SmarterTools has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SmarterTools, Google and Atlassian.
SmarterTools recently adopted applications including Microsoft Entra ID (formerly Azure Active Directory) in 2023, Slack Connect in 2022 and Atlassian Jira Service Desk in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SmarterTools’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates SmarterTools’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SmarterTools technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.