Phoenix, 85027, AZ,
United States
SmarterTools Technographics
SmarterTools Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SmarterTools and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23 SmarterTools employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SmarterTools has purchased the following applications: SmarterTools SmarterMail for Collaboration in 2006, Google Tag Manager for Tag Management in 2019, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SmarterTools is running and its propensity to invest more and deepen its relationship with SmarterTools , Salesforce , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SmarterTools revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SmarterTools intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SmarterTools Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SmarterTools | Legacy | SmarterTools SmarterMail | Collaboration | Collaboration | n/a | 2006 | 2006 |
In 2006 SmarterTools implemented SmarterTools SmarterMail. The deployment uses SmarterTools SmarterMail in the Collaboration category and is surfaced on the company public website to provide web-accessible mail and messaging services.
The implementation is structured as a single visible mail platform instance supporting webmail access, SMTP and IMAP mail routing, and standard collaboration capabilities such as calendaring, contacts, and message threading. Typical administration modules in place include an administrative console for mailbox provisioning, domain and DNS configuration, and anti-spam and security settings consistent with Collaboration platform functionality.
Operational scope covers company-wide email and client-facing messaging for a 23 person professional services firm, supporting core business functions including client communications, support correspondence, and internal collaboration across sales and operations. User lifecycle management and account provisioning are handled through the SmarterTools SmarterMail administrative interface, with mailbox policies and security controls applied at the domain level.
Governance is organized around platform administration and email policy enforcement, with configuration exposed on the public website and managed in-house by company IT staff. The narrative centers on SmarterTools SmarterMail as the Collaboration application delivering enterprise email, calendaring, and administrative controls for SmarterTools.
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2019 | 2019 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
|
2003 | 2003 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at SmarterTools
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SmarterTools Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||