List of SmartForce Customers
Greenwood Village, 80111, CO,
United States
Since 2010, our global team of researchers has been studying SmartForce customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SmartForce for Agency Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SmartForce for Agency Management include: Radford University, a United States based Education organisation with 684 employees and revenues of $150.0 million, Castle Rock Police Department, a United States based Government organisation with 500 employees and revenues of $120.0 million, Greenwood Village, a United States based Government organisation with 350 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using SmartForce, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The SmartForce customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Castle Rock Police Department | Government | 500 | $120M | United States | SmartForce Technologies | SmartForce | Agency Management | 2013 | n/a |
In 2013 Castle Rock Police Department implemented SmartForce, an Agency Management application. The deployment concentrated on supervisory and patrol workflows, enabling supervisors to assemble entire squads regardless of physical location and to distribute operational information to units in the field. SmartForce enabled real-time situational awareness and peer-to-peer information sharing for squad members, supporting incident coordination and mobile field operations. The implementation targeted patrol operations and supervisory command functions across the municipal police organization.
Functional modules implemented include squad assembly and coordination, real-time information sharing, mobile field reporting, and situational awareness capabilities provided through SmartForce. The configuration emphasized supervisor-led orchestration of responses and in-field collaboration, changing workflows so supervisors controlled squad composition and information flows during incidents. Operational coverage centered on mobile endpoints and supervisory consoles deployed to patrol and command staff across the department. The vendor notes that this capability dramatically increases effectiveness for supervisors and field units.
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Greenwood Village | Government | 350 | $50M | United States | SmartForce Technologies | SmartForce | Agency Management | 2018 | n/a |
In 2018 Greenwood Village implemented SmartForce as an Agency Management platform to consolidate operational communications and searchable data for law enforcement and public safety operations. The deployment was positioned to centralize operational messaging and incident data to support municipal policing and tactical coordination.
The implementation configured SmartForce to provide a common communication layer and a searchable database, unifying incident records, operational messages, and generated activity data onto one platform. SmartForce was set up to connect day to day operations to the data the organization generates, enabling queryable archives and situational workflows consistent with Agency Management capabilities.
Operational coverage focused on public safety departments and frontline tactical units, where the platform supports enhanced resource deployment strategies and coordinated responses. Greenwood Village is progressing toward integrating additional organizational options within SmartForce to broaden connected workflows and data sources across the municipality.
Governance increasingly centers on a single tool approach, standardizing communications protocols and searchable data governance across departments. Greenwood Village reports that consolidating onto SmartForce created a virtual force multiplier effect and directly supported more effective resource deployment strategies.
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Radford University | Education | 684 | $150M | United States | SmartForce Technologies | SmartForce | Agency Management | 2017 | n/a |
In 2017, Radford University implemented SmartForce in an Agency Management deployment to support campus police and public safety operations. The implementation was positioned to strengthen organizational communication, accountability workflows, and documented strategy support aligned with Stratified Policing principles.
SmartForce was configured to centralize communication across ranks, units, and divisions, enabling leaders to hold rank-and-file personnel accountable for crime reduction work while promoting transparency. Key capabilities put into use included searchable strategy repositories for prior tactics, bulletin and notification workflows to distribute guidance, and structured activity reporting designed for accountability meetings.
Operational scope focused on campus police leadership and unit-level officers, supporting collaborative goal setting for common crime reduction and quality-of-life concerns. Governance changes established standardized reporting and meeting-driven review cycles so that activity captured in SmartForce could be searched and reported out during formal accountability forums.
Configuration emphasized role based permissions and structured records to preserve chain-of-command visibility and to document tactical decisions and outcomes. The implementation concentrated on embedding communication and reporting processes into everyday policing operations to ensure consistent use of SmartForce across public safety functions.
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