List of SmartTouch NexGen CRM Customers
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Since 2010, our global team of researchers has been studying SmartTouch NexGen CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SmartTouch NexGen CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SmartTouch NexGen CRM for CRM include: Chesmar Homes, a United States based Construction and Real Estate organisation with 220 employees and revenues of $25.0 million, SmartTouch Interactive, a United States based Professional Services organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using SmartTouch NexGen CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SmartTouch NexGen CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chesmar Homes | Construction and Real Estate | 220 | $25M | United States | SmartTouch Interactive | SmartTouch NexGen CRM | CRM | 2020 | n/a |
In 2020, Chesmar Homes implemented SmartTouch NexGen CRM as its CRM to centralize online lead capture and sales workflows. The SmartTouch NexGen CRM is deployed on the public website to capture prospect inquiries from contact forms and community listing pages, funneling those records into a centralized contact and lead repository for follow up.
The implementation emphasizes core CRM capabilities including web lead capture, contact and account management, lead routing and sales pipeline tracking, and campaign orchestration consistent with CRM functional workflows. Operational scope covers sales and marketing teams and on-site sales consultants, with governance focused on centralized lead assignment rules, user role based access to customer records, and configuration of website-to-CRM form mappings to standardize intake and handoff between marketing and sales.
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SmartTouch Interactive | Professional Services | 50 | $5M | United States | SmartTouch Interactive | SmartTouch NexGen CRM | CRM | 2021 | n/a |
In 2021, SmartTouch Interactive implemented SmartTouch NexGen CRM. SmartTouch NexGen CRM is deployed as the company CRM and is embedded on the SmartTouch Interactive website to capture inbound leads and customer interactions in real time.
The implementation configures core CRM capabilities including web to lead capture, contact and account management, sales pipeline and opportunity tracking, campaign and activity tracking, and reporting dashboards. SmartTouch NexGen CRM was set up with workflow automation for lead routing and standard record types for customer profiles, allowing consistent data capture from site forms and customer touchpoints.
Operational scope centers on customer facing teams, with the CRM supporting sales, marketing, and customer success functions across the organization. Governance includes role based access controls, administrative configuration for forms and workflows, and structured operational processes for lead intake and contact hygiene tied to the website integration of SmartTouch NexGen CRM.
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Buyer Intent: Companies Evaluating SmartTouch NexGen CRM
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