List of Smile ID KYC Customers
Lagos, 101241,
Nigeria
Since 2010, our global team of researchers has been studying Smile ID KYC customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Smile ID KYC for AML, Fraud and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Smile ID KYC for AML, Fraud and Compliance include: Stanbic IBTC Bank, a Nigeria based Banking and Financial Services organisation with 5800 employees and revenues of $812.0 million, Chipper Cash, a United States based Banking and Financial Services organisation with 350 employees and revenues of $75.0 million, Paystack Nigeria, a Nigeria based Banking and Financial Services organisation with 120 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Smile ID KYC, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Smile ID KYC customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chipper Cash | Banking and Financial Services | 350 | $75M | United States | Smile ID | Smile ID KYC | AML, Fraud and Compliance | 2022 | n/a |
In 2022, Chipper Cash implemented Smile ID KYC to strengthen AML, Fraud and Compliance controls across its customer onboarding and remittance workflows. The deployment used Smile ID KYC document verification and biometric KYC capabilities to streamline remittance onboarding and to support local identity schemes such as the Ghana Card. Chipper Cash publicly noted these Smile ID KYC tools were applied in African markets to improve regulatory compliance and the onboarding experience.
Operationally the implementation was embedded into Chipper Cash onboarding flows and remittance processing, leveraging API and mobile SDK style verification calls to centralize identity verification within compliance workflows. Governance and process changes placed verification rule sets, escalation paths, and exception handling under the compliance and risk teams during rollout, aligning KYC decisioning with operations and customer support. The configuration emphasized document verification, live biometric checks, and identity schema mapping for local ID programs while maintaining the Smile ID KYC application as the verification authority.
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Paystack Nigeria | Banking and Financial Services | 120 | $30M | Nigeria | Smile ID | Smile ID KYC | AML, Fraud and Compliance | 2021 | n/a |
In 2021 Paystack Nigeria implemented Smile ID KYC for customer onboarding, AML screening and fraud prevention on its payments platform across Africa. Smile ID KYC is used to instrument identity verification into Paystack onboarding workflows for both merchants and individual customers to reduce fictitious sign ups and strengthen compliance controls.
Smile ID KYC implementation at Paystack includes biometric KYC, document verification and AML watchlist screening as core modules, aligned with typical identity proofing and fraud detection workflows. Configuration emphasized automated identity capture, document OCR and verification decisioning to support real time onboarding and automated hold or escalate outcomes for higher risk signals.
The deployment follows an API driven, cloud hosted verification model that integrates verification results into Paystack payments and onboarding engines, and routes flagged cases to risk and compliance queues for manual review. Operational coverage spans payments operations, risk and compliance teams across Paystack Nigeria and other African markets served by the platform, embedding identity checks into transaction and account opening flows.
Operational governance established verification thresholds, escalation rules and case management workflows to standardize decisioning and manual review, while Smile ID KYC supports Paystack Nigeria’s AML, Fraud and Compliance controls. The implementation narrative reflects a structured shift in onboarding and fraud prevention processes, with outcomes reported as improved compliance and reduced fictitious sign ups.
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Stanbic IBTC Bank | Banking and Financial Services | 5800 | $812M | Nigeria | Smile ID | Smile ID KYC | AML, Fraud and Compliance | 2021 | n/a |
In 2021, Stanbic IBTC Bank implemented Smile ID KYC to onboard retail and corporate customers and run AML and compliance checks. The Smile ID KYC implementation is positioned to support the bank's AML, Fraud and Compliance controls and to align identity verification with Nigerian regulatory requirements.
The deployment focuses on identity verification modules commonly provided by the vendor, configured to perform biometric KYC, government ID checks, and AML watchlist screening. Smile ID KYC was configured as the primary identity capture and verification capability within customer onboarding workflows, enabling automated identity validation, record capture, and screening against compliance controls.
Operational scope covers retail and corporate customer onboarding across Stanbic IBTC Bank in Nigeria, with the system integrated into front office onboarding and compliance review processes. The application impacts business functions including customer onboarding, compliance monitoring, fraud prevention, and operations by centralizing identity verification and screening tasks into a consistent workflow.
Governance was adapted to incorporate vendor-driven identity verification outputs into existing KYC decisioning and compliance escalation procedures, with process changes to route verification failures into manual review. The implementation explicitly addresses meeting local regulatory requirements and reducing fraud risk through automated biometric and watchlist screening, while preserving audit trails for compliance review.
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