List of Softchoice Managed Services Customers
Chicago, 60693, IL,
United States
Since 2010, our global team of researchers has been studying Softchoice Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Softchoice Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Softchoice Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP include: Flex Technology Group, a United States based Professional Services organisation with 1200 employees and revenues of $434.0 million, Stream Energy, a United States based Utilities organisation with 1000 employees and revenues of $250.0 million, Nortek Global HVAC, a United States based Manufacturing organisation with 710 employees and revenues of $190.0 million and many others.
Contact us if you need a completed and verified list of companies using Softchoice Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Softchoice Managed Services customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Flex Technology Group | Professional Services | 1200 | $434M | United States | Softchoice | Softchoice Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP | 2020 | n/a |
In 2020, Flex Technology Group engaged Softchoice and deployed Softchoice Managed Services to consolidate disparate phone and contact-center systems onto RingCentral. The Softchoice Managed Services engagement, categorized under Hybrid & Public Cloud MSP,Infrastructure & Network MSP, modernized unified communications and contact-center operations across the Americas.
The implementation centralized cloud telephony and contact-center capability, standardizing call routing, contact queues, presence and unified communications administration under a managed services model. Softchoice Managed Services was used to provision and manage RingCentral tenant configurations, user provisioning, and telephony policy enforcement, aligning operational controls with corporate communications standards.
Integrations focused on migrating on-premises and disparate hosted phone systems onto the RingCentral cloud platform, creating a single cloud telephony and contact-center backbone for regional sites across the Americas. The deployment impacted customer support and contact-center operations, and shifted operational ownership to a central managed service for ongoing administration and incident handling.
Softchoice acted as the technology partner and managed the rollout, coordinating consolidation activities and tenant cutovers across sites. The RingCentral case study cites roughly $587k projected annual savings and about a 97% reduction in average wait times after deployment, reflecting explicit reported outcomes of the Softchoice Managed Services engagement.
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Nortek Global HVAC | Manufacturing | 710 | $190M | United States | Softchoice | Softchoice Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP | 2022 | n/a |
In 2022, Nortek Global HVAC engaged Softchoice Managed Services to support a cloud transformation and infrastructure migration in the United States. The engagement leveraged Hybrid & Public Cloud MSP,Infrastructure & Network MSP capabilities to design cloud landing zones and establish managed public cloud operations.
Implementation focused on cloud migration and landing zone architecture, with Softchoice Managed Services configuring foundational modules such as network topology and connectivity, identity and access patterns, and baseline security and compliance controls as part of landing zone provisioning. The implementation included automation of environment provisioning and operational playbooks to standardize deployments across environments. Configuration work emphasized modular templates for account structure, networking, and platform provisioning.
The deployment architecture connected Nortek Global HVAC on premises infrastructure and distributed sites in the United States to public cloud environments using managed network and routing patterns, enabling centralized monitoring and incident response under the managed services model. Operational coverage targeted IT infrastructure and network operations teams, shifting routine cloud platform tasks to Softchoice Managed Services while Nortek retained strategic governance. The service model supported ongoing public cloud operations, patching, monitoring, and capacity coordination.
Governance was formalized through runbooks, service level workflows and change control integration to align Softchoice Managed Services operations with Nortek Global HVAC IT policies and operational cadence. The engagement established a managed public cloud operating model and landing zone governance framework, with managed operations embedded into Nortek Global HVAC infrastructure and network management practices.
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Stream Energy | Utilities | 1000 | $250M | United States | Softchoice | Softchoice Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP | 2016 | n/a |
In 2016, Stream Energy implemented Softchoice Managed Services under the Hybrid & Public Cloud MSP,Infrastructure & Network MSP category to modernize corporate collaboration and communications by moving to cloud-based Office 365. Softchoice acted as the technical partner for the program, delivering a migration scope aligned to Stream's US-based energy retail operations and supporting the company rebranding effort.
The engagement under Softchoice Managed Services centered on Office 365 tenant provisioning and a full mailbox migration from Microsoft Exchange 2007 to Exchange Online. Core functional capabilities implemented included mailbox migration planning and execution, mail flow reconfiguration, end-user client updates and collaboration configuration, and centralized operational management typical of a managed services delivery model.
Operational coverage encompassed Stream's US workforce and corporate communications systems, with migration workflows integrating the on-premises Exchange 2007 environment and the target Office 365 tenancy. The implementation narrative emphasizes tenant consolidation and staged cutover orchestration, along with user migration sequencing and end-user support to preserve continuity of service during the transition.
Governance and rollout were delivered as part of the managed services engagement, with Softchoice Managed Services providing migration coordination, cutover planning, and user communications. Per the Sendero case study, the project achieved a 100% migration to cloud-based Office 365 and supported improved end-user collaboration as part of Stream's rebranding initiative.
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