AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Softland CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Cabify Professional Services 1000 $516M Spain Softland Softland CRM CRM 2024 n/a
In 2024, Cabify implemented Softland CRM, recorded on Softland's Peru case-studies page. Softland's case asset published in 2024 documents HR and ERP benefits from a Softland deployment for Cabify in Peru, and Softland CRM usage is inferred as part of the broader Softland deployment to support customer facing and sales processes. Softland CRM appears configured to support classic CRM capabilities including contact and account management, opportunity and pipeline workflows, activity and case tracking, and sales reporting to centralize customer interaction data. The configuration likely emphasizes sales automation and customer service routing aligned to local operational needs in Peru. Operational scope centers on Peru with implementation focused on customer facing teams and sales functions within Cabify's regional operations. Cabify Softland CRM CRM supports sales and customer engagement business functions by providing a single system of record for accounts, opportunities, and service interactions. Softland published the case assets in 2024 so procurement and implementation are recorded in 2024, with an estimated go live in 2024 for the Peru deployment. The deployment was co-located as part of a broader Softland footprint that included HR and ERP modules for Cabify in Peru, enabling alignment between customer facing processes and core operational systems.
Crowley Transportation 7000 $3.5B United States Softland Softland CRM CRM 2024 n/a
In 2024, Crowley implemented Softland CRM to support regional commercial and customer-management processes listed on Softland’s Peru case-studies page, with Softland case assets dated 2024 indicating an estimated 2024 go live. The engagement documentation on Softland’s site identifies Crowley among regional customers and supports the inference that Softland CRM was the application deployed to instrument customer-facing workflows in the region. The Softland CRM deployment emphasized standard CRM capabilities aligned to commercial operations, including account and contact management, opportunity and sales pipeline tracking, and customer-management workflows. Configuration work focused on centralizing customer master data, configuring account hierarchies and sales stages, and automating routine commercial tasks to streamline customer interactions and sales execution. Softland’s case narrative references integrated solutions supporting commercial and customer-management processes, which indicates the Softland CRM instance was coordinated with Crowley’s regional commercial workflows and customer-facing teams. Operational coverage concentrated on commercial, sales and customer service functions in the region rather than enterprise wide systems, reflecting a region-centric deployment and functional scope. The rollout timing points to a regional go live in 2024, accompanied by role-based configuration and process alignment to support governance of sales and customer management workflows. Implementation activities were organized to align commercial procedures and to embed Softland CRM into existing customer-management operations in the region.
Volvo Manufacturing 90735 $51.6B Sweden Softland Softland CRM CRM 2024 n/a
In 2024, Softland published Peru case material documenting deployments for Volvo, and the engagement is recorded as an implementation of Softland CRM in 2024 with an estimated go live in 2024. Softland’s case pages describe an integrated ERP and CRM footprint supporting HR and operations, and Softland CRM usage is inferred from that integrated offering to support sales and post sales customer management in Peru. Volvo Softland CRM CRM is therefore associated with customer management and operational support in the Peru deployment documented by the vendor. The implementation narrative indicates the deployment combined CRM capabilities for sales and post sales customer management alongside HR and operations modules within Softland’s integrated stack. Functional scope aligned to the CRM category includes contact and account management, opportunity tracking, and post sales service case management, consistent with standard CRM workflows embedded in an ERP aligned implementation. The record restates Softland CRM as the application used for sales and post sales workloads. Operational coverage is localized to Peru according to Softland’s case pages, impacting sales, service, HR, and operations functions in that country. Integrations are described as internal to the vendor’s integrated ERP and CRM suite, implying orchestration between HR, operations, and CRM data flows rather than specific third party integrations. Governance and rollout detail in the public material is limited to the 2024 deployment timing and an estimated 2024 go live, with no implementation partner or outcome metrics disclosed.
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FAQ - APPS RUN THE WORLD Softland CRM Coverage

Softland CRM is a CRM solution from Softland.

Companies worldwide use Softland CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Volvo, Crowley and Cabify are recorded users of Softland CRM for CRM.

Companies using Softland CRM are most concentrated in Manufacturing, Transportation and Professional Services, with adoption spanning over 21 industries.

Companies using Softland CRM are most concentrated in Sweden, United States and Spain, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Softland CRM across Americas, EMEA, and APAC.

Companies using Softland CRM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.

Customers of Softland CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Softland CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.