AI Buyer Insights:

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Softswitch Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
MultaHost Communications 10 $1M United States VoipSwitch Softswitch PBX, VoiP and Phone Systems 2010 n/a
In 2010, MultaHost deployed Softswitch to offer hosted softswitch services, positioning the company within PBX, VoiP and Phone Systems for wholesale and retail VoIP customers. The deployment uses licensed VoipSwitch software rented directly from Voiceserve, and operates as a hosted managed softswitch from MultaHost's US Delaware presence to enable rapid market entry and turnkey softswitch hosting. The Softswitch implementation centers on Class 5 softswitch functionality, integrated IVR and billing capabilities, and multi‑tenant service provisioning. Core configuration work focused on call routing and session control, billing and rating engines, CDR capture and mediation, and IVR configuration to support both wholesale routing and retail subscriber features. Operationally the solution is delivered as a hosted/managed service, with MultaHost controlling the VoipSwitch licenses obtained from Voiceserve and embedding the Softswitch within its data center footprint in Delaware. The configuration supports wholesale carriers and retail VoIP subscribers, and the architecture emphasizes centralized provisioning, tenant isolation and hosted billing to enable rapid customer onboarding. Governance and rollout were oriented around a turnkey hosting model and streamlined operational playbooks, covering license management with Voiceserve, service provisioning workflows, IVR scripting governance and billing reconciliation processes. For a small communications operator, the deployment model prioritizes managed operations and automated onboarding to sustain a compact support organization while delivering PBX, VoiP and Phone Systems services to multiple customer segments.
ServiVoIP US Communications 10 $1M United States VoipSwitch Softswitch PBX, VoiP and Phone Systems 2014 n/a
In 2014, ServiVoIP US deployed a Softswitch. The Softswitch implemented VoipSwitch-based hosted platforms and dedicated server offerings in the PBX, VoiP and Phone Systems category, enabling calling cards, residential VoIP and virtual PBX services delivered to VoIP operators across the Americas and Latin America. The deployment framed ServiVoIP US as a provider of hosted VoipSwitch platforms and operator-dedicated server instances for service delivery. Configuration emphasized VoipSwitch calling cards, PBX and billing modules, with the Softswitch platform configured to support operator-facing provisioning, multi-tenant service management and recurring billing workflows. Architecture combined centralized hosted control plane functions with customer-dedicated server deployments to support session routing, SIP signaling and virtual PBX feature sets consistent with PBX, VoiP and Phone Systems implementations. Operational scope covered service delivery, customer provisioning and billing functions for operator customers across the Americas and Latin America.
Talkycom United Arab Emirates Communications 10 $1M United Arab Emirates VoipSwitch Softswitch PBX, VoiP and Phone Systems 2019 n/a
In 2019, Talkycom United Arab Emirates deployed Softswitch within its PBX, VoiP and Phone Systems portfolio, leveraging VoipSwitch among the proprietary and open source softswitch platforms it installs and supports. The implementation is positioned to deliver SIP trunking, DID and PBX services across the UAE and India region and reflects a systems integration and managed service delivery model rather than an internal enterprise telco project. The Softswitch deployment centers on softswitch and PBX module usage, including SIP trunk termination, DID assignment and session routing, tenant provisioning and PBX feature sets for hosted customer accounts. Configuration patterns inferred from the provider use case include centralized call routing logic, multi tenant provisioning workflows and role based administrative controls for service technicians and support staff. Operationally the solution interfaces with carrier SIP trunks and customer SIP endpoints to enable trunking and DID services across sites in the UAE and India region, supporting network operations, service delivery and customer support functions. Talkycom lists VoipSwitch as an implemented platform, indicating practical integration with softswitch control planes and provisioning APIs common to PBX, VoiP and Phone Systems deployments. Governance is delivered through an install and support model, with configuration management and ongoing support responsibilities maintained by Talkycom as the system integrator and service operator. The narrative reflects a service provider deployment pattern where the Softswitch functions are instrumented for provisioning, operations and support rather than being limited to a single enterprise business unit.
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FAQ - APPS RUN THE WORLD Softswitch Coverage

Softswitch is a PBX, VoiP and Phone Systems solution from VoipSwitch.

Companies worldwide use Softswitch, from small firms to large enterprises across 21+ industries.

Organizations such as ServiVoIP US, MultaHost and Talkycom United Arab Emirates are recorded users of Softswitch for PBX, VoiP and Phone Systems.

Companies using Softswitch are most concentrated in Communications, with adoption spanning over 21 industries.

Companies using Softswitch are most concentrated in United States and United Arab Emirates, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Softswitch across Americas, EMEA, and APAC.

Companies using Softswitch range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Softswitch include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Softswitch customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of PBX, VoiP and Phone Systems.