List of SolarWinds AppOptics Customers
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United States
Since 2010, our global team of researchers has been studying SolarWinds AppOptics customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SolarWinds AppOptics for Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SolarWinds AppOptics for Application Performance Management include: Mortgage Connect, a United States based Insurance organisation with 42 employees and revenues of $5.0 million, Traxo, a United States based Professional Services organisation with 15 employees and revenues of $2.0 million, Graftworx, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using SolarWinds AppOptics, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SolarWinds AppOptics customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Graftworx | Professional Services | 10 | $1M | United States | Solarwinds | SolarWinds AppOptics | Application Performance Management | 2019 | n/a |
In 2019, Graftworx deployed SolarWinds AppOptics for Application Performance Management. The implementation is referenced in SolarWinds and Loggly materials where Graftworx appears as a customer using the integrated APM and log experience to accelerate alerting and engineering triage.
The engagement centers on SolarWinds AppOptics application monitoring, with inferred use of core APM capabilities such as metrics collection, distributed tracing, dashboarding and alerting based on the vendor integrated APM demo content. Module usage is inferred from the vendor's integrated APM demo pages and the customer testimonial on the APM integrated experience page rather than a standalone AppOptics case study.
Public materials describe an operational integration between SolarWinds AppOptics and Loggly log aggregation to support correlated observability. Operational scope is focused on DevOps and engineering teams in the United States, supporting incident triage and faster alert notification across the application stacks those teams manage.
Rollout and governance details are not disclosed in the cited materials, however the vendor narrative emphasizes adjustments to incident triage workflows and alert handling in engineering to leverage the integrated monitoring and log driven debugging experience. The referenced customer benefit in the materials is faster alerting and engineering triage, with no public metrics or cost information provided.
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Mortgage Connect | Insurance | 42 | $5M | United States | Solarwinds | SolarWinds AppOptics | Application Performance Management | 2022 | n/a |
In 2022, Mortgage Connect deployed SolarWinds AppOptics as part of a broader SolarWinds Observability deployment to manage a hybrid, multi-site infrastructure across the United States. The deployment anchored Application Performance Management capabilities to support IT and operations and to provide centralized visibility across virtualized servers and application stacks.
The implementation configured SolarWinds AppOptics to deliver core Application Performance Management functions including metric collection, centralized alerting, and performance monitoring aligned to infrastructure and application tiers. Workflows emphasized noise reduction and targeted troubleshooting, with monitoring tuned to surface actionable events for database, QA, and development teams while de-emphasizing low-value alerts.
SolarWinds AppOptics was integrated into the vendor s broader Observability suite to provide a single operational view across sites, enabling consolidated alert streams and coordinated incident response across IT and operations. Operational scope explicitly covered IT operations, database engineering, QA, and development teams, and the rollout focused on multi-site visibility and rightsizing conversations driven by observed utilization.
Reported in November 2022, the implementation achieved an 86% reduction in alerts and helped rightsize virtual servers while improving troubleshooting for database, QA, and development teams. These outcomes reflect the deployment s emphasis on centralized alert governance and performance monitoring using SolarWinds AppOptics as the Application Performance Management solution for Mortgage Connect.
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Traxo | Professional Services | 15 | $2M | United States | Solarwinds | SolarWinds AppOptics | Application Performance Management | 2019 | n/a |
In 2019 Traxo adopted SolarWinds AppOptics as part of a broader web APM portfolio for Application Performance Management. The implementation targeted Traxo's multi region AWS based travel data platform and was scoped to support DevOps processes and continuous operational monitoring across services and hosts.
Traxo configured SolarWinds AppOptics for application and infrastructure observability, emphasizing distributed tracing, service tagging, metric collection, and integrated alerting. The deployment used AppOptics alongside Loggly for centralized log analytics and Pingdom for synthetic monitoring and uptime checks, creating a unified telemetry stack for application performance and host level metrics.
Operational coverage spanned engineering, DevOps, and support teams, with dashboards and alerts instrumented across multi region AWS deployments to surface cross service incidents. Tracing and tagging were applied to services to enable correlated diagnostics, and alert rules were tuned to route events into existing support workflows.
The rollout, documented in 2019, improved end to end visibility, lowered operations and support costs, and significantly reduced mean time to repair by enabling tracing, tagging, and integrated alerts across hosts and services. SolarWinds AppOptics provided the central Application Performance Management capability that linked metrics, traces, and logs to operational processes for Traxo's travel data platform.
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