List of Solarwinds Dameware Remote Support Customers
Austin, 78735, TX,
United States
Since 2010, our global team of researchers has been studying Solarwinds Dameware Remote Support customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Solarwinds Dameware Remote Support for Remote Monitoring and Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Solarwinds Dameware Remote Support for Remote Monitoring and Management include: New York State Education Department, a United States based Government organisation with 2900 employees and revenues of $45.80 billion, Manatee Memorial Hospital, a United States based Healthcare organisation with 1900 employees and revenues of $300.0 million, Illinois State Board of Education, a United States based Education organisation with 850 employees and revenues of $55.0 million and many others.
Contact us if you need a completed and verified list of companies using Solarwinds Dameware Remote Support, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Solarwinds Dameware Remote Support customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Illinois State Board of Education | Education | 850 | $55M | United States | Solarwinds | Solarwinds Dameware Remote Support | Remote Monitoring and Management | 2011 | n/a |
In 2011, Illinois State Board of Education implemented Solarwinds Dameware Remote Support to provide remote administration and endpoint troubleshooting across multiple school sites. The deployment is classified in the Remote Monitoring and Management category and was used to centralize remote support capabilities for the district IT organization supporting K 12 schools.
Implementation focused on Solarwinds Dameware Remote Support with module-level usage of Dameware Mini Remote Control to enable interactive remote sessions, remote process and service management, and remote file transfer for incident resolution. Operational coverage spanned multiple schools within the district, shifting routine diagnostics and administrative tasks to centralized IT staff and establishing standard remote triage workflows, which reduced the need for onsite visits and cut support costs in the K 12 IT support area.
|
 |
Manatee Memorial Hospital | Healthcare | 1900 | $300M | United States | Solarwinds | Solarwinds Dameware Remote Support | Remote Monitoring and Management | 2013 | n/a |
In 2013, Manatee Memorial Hospital deployed Solarwinds Dameware Remote Support to accelerate desktop support and remote troubleshooting across its imaging and diagnostic locations. The deployment placed Solarwinds Dameware Remote Support into the hospital IT stack as a Remote Monitoring and Management solution supporting remote administration and incident triage for clinical imaging endpoints. Implementation emphasis was on reducing onsite technician travel while centralizing remote support workflows.
Manatee Memorial Hospital configured Solarwinds Dameware Remote Support around inferred module usage of Dameware Mini Remote Control and related remote support tools, enabling interactive desktop sessions, remote control, file transfer, and administrative command execution. The configuration included session escalation and session handoff practices to streamline technician collaboration and persistent agent based connectivity for managed endpoints when required. These module-level settings aligned the Remote Monitoring and Management implementation with desktop support, imaging device access, and administrative troubleshooting use cases.
The rollout targeted the IT support function across imaging and diagnostic sites, operationalizing remote troubleshooting as a primary support channel for clinical and diagnostic devices. Governance changes standardized remote access procedures and support workflows to ensure consistent remote administration across sites. Manatee Memorial Hospital reported reduced technician travel and improved mean time to resolution in the IT support area following the Solarwinds Dameware Remote Support deployment.
|
 |
New York State Education Department | Government | 2900 | $45.8B | United States | Solarwinds | Solarwinds Dameware Remote Support | Remote Monitoring and Management | 2012 | n/a |
In 2012, the New York State Education Department deployed Solarwinds Dameware Remote Support as a Remote Monitoring and Management tool to extend IT troubleshooting across a school district footprint. The deployment delivered instant remote support capabilities to district IT teams serving campuses spanning 12 counties, enabling remote access to endpoints and real time troubleshooting workflows. The New York State Education Department used Solarwinds Dameware Remote Support to instrument day to day help desk operations and endpoint support across the educational environment.
Implementation emphasized standard remote support functional modules, with module usage consistent with Dameware Mini Remote Control and other remote support workflows inferred from the case study. Functional capabilities implemented included remote desktop control, session initiation for technicians, and centralized incident response to restore educational services, supporting IT help desk and broader educational operations. Outcomes cited in the case study included improved support coverage and reduced downtime for educational services across campuses.
|
Buyer Intent: Companies Evaluating Solarwinds Dameware Remote Support
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||