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List of SolarWinds Server & Application Monitor Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
City of El Paso, TX Government 5131 $1.3B United States Solarwinds SolarWinds Server & Application Monitor Application Performance Management 2022 n/a
In 2022, the City of El Paso, TX 911 District implemented SolarWinds Server & Application Monitor as part of an Application Performance Management effort to stabilize its computer aided dispatch application and improve responsiveness for mission critical emergency services. The deployment is described in the vendor case study as a SolarWinds suite deployment that explicitly includes Server & Application Monitor alongside Network Performance Monitor, Virtualization Manager, and Database Performance Analyzer. SolarWinds Server & Application Monitor was configured to provide server and application process monitoring, application level metrics, and alerting workflows tailored to the CAD application environment. Database Performance Analyzer was deployed to surface slow queries and execution bottlenecks, while the network and virtualization modules provided complementary visibility into infrastructure that supports dispatch operations. Operational coverage focused on the El Paso 911 operations center and the supporting backend databases and infrastructure that underpin the CAD system. The implementation tied application and database telemetry to operator dashboards and incident workflows to reduce mean time to detection and accelerate troubleshooting of service impacting events. Governance and rollout established centralized dashboards and alerting rules owned by the emergency services operations team to standardize incident response and escalation. The vendor case study reports a rapid return on investment as soon as six months following deployment, reflecting the documented outcome in the source material.
Gaylor Electric, Inc. Construction and Real Estate 1100 $287M United States Solarwinds SolarWinds Server & Application Monitor Application Performance Management 2022 n/a
In 2022, Gaylor Electric, Inc. deployed SolarWinds Server & Application Monitor to modernize monitoring across its private cloud and distributed environments. This implementation is classified under Application Performance Management and positioned SolarWinds Server & Application Monitor as the core IT and infrastructure monitoring application for the contractor. The deployment combined SolarWinds Server & Application Monitor with Network Performance Monitor and IP Address Manager to deliver unified server, application, network, and IP management capabilities. Configuration emphasized automated discovery, real time performance metrics, alerting, and structured troubleshooting workflows to create a single-pane-of-glass operational view across private cloud nodes and distributed sites. Operational scope covered IT and infrastructure teams within the U.S. contractor, centralizing monitoring and standardizing incident triage and alerting processes. The SolarWinds case study reports a reduction in mean time to resolution and faster troubleshooting within 90 days following the SolarWinds Server & Application Monitor deployment.
Shift Professional Services 4440 $483M Japan Solarwinds SolarWinds Server & Application Monitor Application Performance Management 2023 n/a
In 2023, Shift deployed SolarWinds Server & Application Monitor to consolidate monitoring across 700+ servers and more than 50 SaaS and internal applications. The deployment sits in the Application Performance Management category and was implemented alongside SolarWinds Network Performance Monitor according to the SolarWinds THWACK case study, establishing centralized operational visibility for IT operations in Japan. The implementation of SolarWinds Server & Application Monitor included server and application monitoring capabilities, centralized dashboards, alerting and root-cause identification workflows to accelerate incident response. Configuration emphasized unified telemetry and event correlation across infrastructure and application stacks, enabling IT operations to move from disparate point tools to a single monitoring view. Operational coverage targeted IT operations in Japan, instrumenting physical and virtual servers plus cloud delivered SaaS applications, with a phased rollout across the 700 plus servers and 50 plus applications. Governance changes centered on standardized incident triage and escalation procedures tied to the new monitoring alerts, and the case study reports measurable improvements in application outage detection and response times following the deployment.
U.S. Department of Veterans Affairs Government 308814 $441.3B United States Solarwinds SolarWinds Server & Application Monitor Application Performance Management 2019 n/a
In 2019, the U.S. Department of Veterans Affairs implemented SolarWinds Server & Application Monitor to extend an existing SolarWinds footprint and address agency-wide Application Performance Management needs. The decision responded to a lack of consolidated visibility across disparate regional tools, and aimed to centralize monitoring of servers, applications, databases, and network health across the enterprise. The deployment architecture consists of a multi-instance regional topology, with 10 regional SolarWinds instances running a combination of Network Performance Monitor, Network Configuration Manager, Server & Application Monitor, Web Performance Monitor, NetFlow Traffic Analyzer, User Device Tracker, VoIP & Network Quality Manager, IP Address Manager, Database Performance Analyzer, Network Topology Mapper, Engineer’s Toolset, and Enterprise Operations Console. Enterprise Operations Console is used to consolidate visibility across regions, while the VA Network Operations Center maintains redundancy for all monitored elements in at least two different physical locations, including oversight of four Trusted Internet Gateways. Functional capabilities implemented include application and database performance monitoring using SolarWinds Server & Application Monitor, system and server health checks, network performance monitoring and troubleshooting, configuration management and backups, flow based traffic analysis, and security incident and vulnerability monitoring to support compliance. The implementation leverages SolarWinds products working together to discover unmonitored devices, resolve configuration issues, and provide component level instrumentation for more than 500 unique application monitors and 53,000 component monitors. Operational scope covers ten regional instances and centralized NOC operations, monitoring more than 60,000 nodes, over 267,000 interfaces, and more than 191,000 volumes, with configuration backups exceeding 21,000 items and monitoring across more than 5,000 hosts. The deployment supported continuity of operations planning, exemplified during a COOP exercise called Operation Dark Cloud where Network Configuration Manager was used to identify internet circuits and scripted actions were executed to cut external connectivity within the exercise timeframe. Governance and process changes included standardization of custom properties across multiple SolarWinds instances to improve reporting accuracy, the use of after action reports to identify monitoring gaps, and reliance on community driven practices and training via THWACK and SolarWinds Academy. Stated benefits from the VA implementation include ease of use, cost effectiveness, and tight integration with other SolarWinds products already in place, resulting in broader enterprise level Application Performance Management visibility and consolidated operational control.
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FAQ - APPS RUN THE WORLD SolarWinds Server & Application Monitor Coverage

SolarWinds Server & Application Monitor is a Application Performance Management solution from Solarwinds.

Companies worldwide use SolarWinds Server & Application Monitor, from small firms to large enterprises across 21+ industries.

Organizations such as U.S. Department of Veterans Affairs, City of El Paso, TX, Shift and Gaylor Electric, Inc. are recorded users of SolarWinds Server & Application Monitor for Application Performance Management.

Companies using SolarWinds Server & Application Monitor are most concentrated in Government, Professional Services and Construction and Real Estate, with adoption spanning over 21 industries.

Companies using SolarWinds Server & Application Monitor are most concentrated in United States and Japan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SolarWinds Server & Application Monitor across Americas, EMEA, and APAC.

Companies using SolarWinds Server & Application Monitor range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 75%, and global enterprises with 10,000+ employees - 25%.

Customers of SolarWinds Server & Application Monitor include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SolarWinds Server & Application Monitor customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Application Performance Management.