List of SolarWinds Server & Application Monitor Customers
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Since 2010, our global team of researchers has been studying SolarWinds Server & Application Monitor customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SolarWinds Server & Application Monitor for Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SolarWinds Server & Application Monitor for Application Performance Management include: U.S. Department of Veterans Affairs, a United States based Government organisation with 308814 employees and revenues of $441.30 billion, City of El Paso, TX, a United States based Government organisation with 5131 employees and revenues of $1.32 billion, Shift, a Japan based Professional Services organisation with 4440 employees and revenues of $483.0 million, Gaylor Electric, Inc., a United States based Construction and Real Estate organisation with 1100 employees and revenues of $287.0 million and many others.
Contact us if you need a completed and verified list of companies using SolarWinds Server & Application Monitor, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SolarWinds Server & Application Monitor customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of El Paso, TX | Government | 5131 | $1.3B | United States | Solarwinds | SolarWinds Server & Application Monitor | Application Performance Management | 2022 | n/a |
In 2022, the City of El Paso, TX 911 District implemented SolarWinds Server & Application Monitor as part of an Application Performance Management effort to stabilize its computer aided dispatch application and improve responsiveness for mission critical emergency services. The deployment is described in the vendor case study as a SolarWinds suite deployment that explicitly includes Server & Application Monitor alongside Network Performance Monitor, Virtualization Manager, and Database Performance Analyzer.
SolarWinds Server & Application Monitor was configured to provide server and application process monitoring, application level metrics, and alerting workflows tailored to the CAD application environment. Database Performance Analyzer was deployed to surface slow queries and execution bottlenecks, while the network and virtualization modules provided complementary visibility into infrastructure that supports dispatch operations.
Operational coverage focused on the El Paso 911 operations center and the supporting backend databases and infrastructure that underpin the CAD system. The implementation tied application and database telemetry to operator dashboards and incident workflows to reduce mean time to detection and accelerate troubleshooting of service impacting events.
Governance and rollout established centralized dashboards and alerting rules owned by the emergency services operations team to standardize incident response and escalation. The vendor case study reports a rapid return on investment as soon as six months following deployment, reflecting the documented outcome in the source material.
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Gaylor Electric, Inc. | Construction and Real Estate | 1100 | $287M | United States | Solarwinds | SolarWinds Server & Application Monitor | Application Performance Management | 2022 | n/a |
In 2022, Gaylor Electric, Inc. deployed SolarWinds Server & Application Monitor to modernize monitoring across its private cloud and distributed environments. This implementation is classified under Application Performance Management and positioned SolarWinds Server & Application Monitor as the core IT and infrastructure monitoring application for the contractor.
The deployment combined SolarWinds Server & Application Monitor with Network Performance Monitor and IP Address Manager to deliver unified server, application, network, and IP management capabilities. Configuration emphasized automated discovery, real time performance metrics, alerting, and structured troubleshooting workflows to create a single-pane-of-glass operational view across private cloud nodes and distributed sites.
Operational scope covered IT and infrastructure teams within the U.S. contractor, centralizing monitoring and standardizing incident triage and alerting processes. The SolarWinds case study reports a reduction in mean time to resolution and faster troubleshooting within 90 days following the SolarWinds Server & Application Monitor deployment.
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Shift | Professional Services | 4440 | $483M | Japan | Solarwinds | SolarWinds Server & Application Monitor | Application Performance Management | 2023 | n/a |
In 2023, Shift deployed SolarWinds Server & Application Monitor to consolidate monitoring across 700+ servers and more than 50 SaaS and internal applications. The deployment sits in the Application Performance Management category and was implemented alongside SolarWinds Network Performance Monitor according to the SolarWinds THWACK case study, establishing centralized operational visibility for IT operations in Japan.
The implementation of SolarWinds Server & Application Monitor included server and application monitoring capabilities, centralized dashboards, alerting and root-cause identification workflows to accelerate incident response. Configuration emphasized unified telemetry and event correlation across infrastructure and application stacks, enabling IT operations to move from disparate point tools to a single monitoring view.
Operational coverage targeted IT operations in Japan, instrumenting physical and virtual servers plus cloud delivered SaaS applications, with a phased rollout across the 700 plus servers and 50 plus applications. Governance changes centered on standardized incident triage and escalation procedures tied to the new monitoring alerts, and the case study reports measurable improvements in application outage detection and response times following the deployment.
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U.S. Department of Veterans Affairs | Government | 308814 | $441.3B | United States | Solarwinds | SolarWinds Server & Application Monitor | Application Performance Management | 2019 | n/a |
In 2019, the U.S. Department of Veterans Affairs implemented SolarWinds Server & Application Monitor to extend an existing SolarWinds footprint and address agency-wide Application Performance Management needs. The decision responded to a lack of consolidated visibility across disparate regional tools, and aimed to centralize monitoring of servers, applications, databases, and network health across the enterprise.
The deployment architecture consists of a multi-instance regional topology, with 10 regional SolarWinds instances running a combination of Network Performance Monitor, Network Configuration Manager, Server & Application Monitor, Web Performance Monitor, NetFlow Traffic Analyzer, User Device Tracker, VoIP & Network Quality Manager, IP Address Manager, Database Performance Analyzer, Network Topology Mapper, Engineer’s Toolset, and Enterprise Operations Console. Enterprise Operations Console is used to consolidate visibility across regions, while the VA Network Operations Center maintains redundancy for all monitored elements in at least two different physical locations, including oversight of four Trusted Internet Gateways.
Functional capabilities implemented include application and database performance monitoring using SolarWinds Server & Application Monitor, system and server health checks, network performance monitoring and troubleshooting, configuration management and backups, flow based traffic analysis, and security incident and vulnerability monitoring to support compliance. The implementation leverages SolarWinds products working together to discover unmonitored devices, resolve configuration issues, and provide component level instrumentation for more than 500 unique application monitors and 53,000 component monitors.
Operational scope covers ten regional instances and centralized NOC operations, monitoring more than 60,000 nodes, over 267,000 interfaces, and more than 191,000 volumes, with configuration backups exceeding 21,000 items and monitoring across more than 5,000 hosts. The deployment supported continuity of operations planning, exemplified during a COOP exercise called Operation Dark Cloud where Network Configuration Manager was used to identify internet circuits and scripted actions were executed to cut external connectivity within the exercise timeframe.
Governance and process changes included standardization of custom properties across multiple SolarWinds instances to improve reporting accuracy, the use of after action reports to identify monitoring gaps, and reliance on community driven practices and training via THWACK and SolarWinds Academy. Stated benefits from the VA implementation include ease of use, cost effectiveness, and tight integration with other SolarWinds products already in place, resulting in broader enterprise level Application Performance Management visibility and consolidated operational control.
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