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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Southern Cross Protection Security Services Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
IRT Group Non Profit 3000 $263M Australia Southern Cross Protection Southern Cross Protection Security Services Physical Security Outsourcing 2015 n/a In 2015, IRT Group engaged Southern Cross Protection to provide Southern Cross Protection Security Services under the Physical Security Outsourcing category. The engagement covers multiple IRT aged care facilities across New South Wales and Queensland, delivered as a regional, multi site security outsourcing arrangement, and the vendor testimony indicates a long term relationship with the start year shown as an estimate based on the vendor description. This implementation focuses on sustaining resident safety and facility protection at those sites, aligning security coverage with IRT operational schedules and onsite presence requirements. Southern Cross Protection Security Services for IRT Group implements continuous 24/7 security patrols alongside static guard services, reflecting core Physical Security Outsourcing capabilities such as onsite monitoring, perimeter and interior patrol workflows, and incident response staffing. Operational coverage is described as multi site within New South Wales and Queensland and interacts with IRT facilities management and operations functions to coordinate rostering, on site supervision, incident reporting, and escalation procedures. Contract governance is framed as a long term vendor engagement with site level supervision and standardized service delivery across aged care locations, supporting resident safety and facility protection as the primary business functions impacted.
JB Hi-Fi Retail 15000 $6.3B Australia Southern Cross Protection Southern Cross Protection Security Services Physical Security Outsourcing 2014 n/a In 2014, JB Hi‑Fi engaged Southern Cross Protection Security Services for Physical Security Outsourcing across its Australian store network. Southern Cross Protection Security Services was provisioned to supply covert Loss Prevention Officers and in-store security services to retail locations operated by JB Hi‑Fi. The deployment centered on covert Loss Prevention Officers as the principal operational module, supplemented with in-store security presence and documented customer-safety interventions. Functional capabilities implemented include covert loss-prevention patrols, incident response and activity logging, with vendor-published incident narratives used to corroborate field deployments and officer interventions. Operational coverage encompasses JB Hi‑Fi stores across Australia, impacting retail loss prevention and store operations workflows. Governance and documentation appear to be vendor coordinated, with incident reporting and client communication referenced on the Southern Cross Protection blog, and the stated 2014 start year treated as an estimate supported by dated vendor blog evidence of LPO deployments.
Viva Energy Group Oil, Gas and Chemicals 15201 $19.8B Australia Southern Cross Protection Southern Cross Protection Security Services Physical Security Outsourcing 2006 n/a In 2006, Viva Energy Group engaged Southern Cross Protection Security Services to provide Physical Security Outsourcing for its national retail operations across Australia. The engagement is long term and the vendor site indicates a multi year partnership covering Viva Energy Group retail sites nationwide. Southern Cross Protection Security Services delivered core loss prevention and physical security capabilities consistent with Physical Security Outsourcing, including asset protection, incident response, on site security operations and safety protocols for staff and customers. Implementation scope focused on retail operations, with vendor managed security services configured to align with store operating hours, site risk profiles and retail loss workflows. The deployment emphasized routine security operations and incident handling rather than IT system integrations, reflecting a service delivery model centered on physical presence and operational control. Governance was structured as a national contract for retail security delivery, with operational oversight and reporting channels between Viva Energy Group retail management and the vendor to coordinate patrols, incident escalation and shrinkage prevention programs. The vendor cites reduced shrinkage and improved staff and customer safety as documented outcomes of the multi year engagement.
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