List of Spice CRM Customers
Wien, 1100,
Austria
Since 2010, our global team of researchers has been studying Spice CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Spice CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Spice CRM for CRM include: Bavarian Red Cross Germany, a Germany based Non Profit organisation with 32300 employees and revenues of $2.10 billion, Bricoman Poland, a Poland based Retail organisation with 700 employees and revenues of $187.0 million, Wisla Krakow Poland, a Poland based Leisure and Hospitality organisation with 220 employees and revenues of $14.0 million and many others.
Contact us if you need a completed and verified list of companies using Spice CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Spice CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Bavarian Red Cross Germany | Non Profit | 32300 | $2.1B | Germany | SpiceCRM | Spice CRM | CRM | 2024 | n/a | In 2024 Bavarian Red Cross Germany implemented Spice CRM to run CRM-driven service request handling, contract management and workflow-based ticketing for social services at BRK Dachau. The first-phase deployment addressed a core user group of more than 30 users and established operational case handling and service management workflows for the Dachau site. Spice CRM was positioned as the central CRM to capture service requests and contract records for social services operations. The implementation configured email-to-ticket conversion to create workflow-based tickets from inbound messages, deployed PDF contract templating to standardize contract documents, and implemented workflow automation to manage ticket routing and lifecycle. Reporting capabilities were enabled to provide structured visibility into case status and response timelines, and the case page and ticket views were configured to support social service case management terminology. Functional modules implemented include service management ticketing, contract document generation, workflow orchestration, and operational reporting within the CRM category. Operational scope covered BRK Dachau social services and related business functions including service request intake, contract administration, and case reporting. Governance changes emphasized workflow-driven processes and centralized ticket handling to improve response coordination and data visibility. The phased rollout concentrated on stabilizing core workflows and reporting for the initial user cohort before broader expansion. | |
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Bricoman Poland | Retail | 700 | $187M | Poland | SpiceCRM | Spice CRM | CRM | 2023 | Evolpe Consulting Group | In 2023, Bricoman Poland implemented Spice CRM as its CRM to consolidate contractor and contact master data and to streamline quoting and automate discount approvals across branches in Poland. The project was deployed on-premise and delivered by Evolpe Consulting Group, focusing on centralizing customer master data and standardizing sales processes across the national branch footprint. Implementation concentrated on the quoting module, discount approval workflows, and master data management capabilities within Spice CRM, with configuration to support branch-level price controls and tiered approval thresholds. Automation of discount approvals used workflow routing and role-based approvals to reduce manual signoffs and accelerate offer generation. Integration work tied CRM records to transactional sources used by sales and reporting teams, enabling the exchange of contractor and contact data and feeding KPI reporting and offer creation processes. Operational coverage included sales and CRM teams across Bricoman Poland branches, positioning Spice CRM as the central contact and contractor master for commercial operations. Governance changes introduced centralized master data stewardship and standardized discount approval policies to enforce consistent quoting practices across branches. According to the case study, the 2023 on-premise deployment of Spice CRM delivered improved cross-branch collaboration, faster offer creation and enhanced KPI reporting. | |
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Wisla Krakow Poland | Leisure and Hospitality | 220 | $14M | Poland | SpiceCRM | Spice CRM | CRM | 2019 | Evolpe Consulting Group | In 2019, Wisla Krakow Poland implemented Spice CRM to centralize sponsors, partners and account management and to support sales and sponsorship package tracking for the football club. The Spice CRM deployment was scoped as a CRM solution for the club's commercial operations, explicitly targeting sales and partner management workflows. The implementation configured Spice CRM to provide a 360° view of partners, Kanban opportunity management for sponsorship deals, and mobile access for sales representatives. Functional modules emphasized account and contact management, opportunity pipeline visualization, and reporting dashboards to track sponsorship packages and partner commitments. Operational coverage focused on the club's commercial and sponsorship teams, enabling mobile-enabled sales reps to manage partner engagements and centralize partner records and agreement tracking. The deployment centralized sponsor and partner lifecycle management to improve visibility across account management and sales activities. Evolpe Consulting Group led the implementation and rollout, advising on configuration, mobile enablement and Kanban workflow setup. Governance centered on centralized reporting and revised commercial workflows, with improved reporting to inform management decisions as described in the case study. |
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