List of Square Customer Directory Customers
San Francisco, 94103, CA,
United States
Since 2010, our global team of researchers has been studying Square Customer Directory customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Square Customer Directory for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Square Customer Directory for CRM include: The Kebab Shop, a United States based Leisure and Hospitality organisation with 300 employees and revenues of $55.0 million, Venissimo Cheese, a United States based Retail organisation with 35 employees and revenues of $5.0 million, Miette Cakes, a United States based Consumer Packaged Goods organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Square Customer Directory, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Square Customer Directory customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Miette Cakes | Consumer Packaged Goods | 10 | $1M | United States | Block, Inc. | Square Customer Directory | CRM | 2022 | n/a |
In 2022 Miette Cakes implemented Square Customer Directory. The Square Customer Directory CRM centralized customer records to unify in store and online profiles and to support order pickup and targeted promotions from a single customer relationship management system.
The implementation configured customer profile unification, promotion management, and order routing to enable same day pickup workflows within the CRM. Square Websites was integrated with Square Customer Directory to link online orders and web profiles to the centralized customer records, and inventory synchronization operated in real time across locations to align availability with pickup and fulfillment.
Operational coverage focused on United States storefronts and the online storefront, impacting marketing for targeted campaigns, operations for order fulfillment and pickup, and point of sale staff capturing customer data. Governance moved toward a single source of customer truth and CRM driven campaign execution, with workflow adjustments for pickup verification and inventory checks at the point of sale.
The Square implementation documented in a 2022 case study reported significant sales growth, with cake sales up 105 percent for some categories, and highlighted real time inventory sync across locations as an operational capability that supported the unified customer and fulfillment workflows.
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The Kebab Shop | Leisure and Hospitality | 300 | $55M | United States | Block, Inc. | Square Customer Directory | CRM | 2015 | n/a |
In 2015, The Kebab Shop implemented Square Customer Directory, a CRM from Block, Inc., to unify customer datasets and drive targeted marketing and segmentation across its multi-location restaurant footprint in the United States. The deployment centralized customer profiles and purchase histories to enable customer segmentation, loyalty tracking and targeted campaigns tied to in store and online ordering channels. The configuration leveraged core CRM capabilities for audience segmentation, campaign automation and customer insight reporting common to hospitality customer data platforms.
The Square Customer Directory implementation was rolled out across the chain as the business scaled to 33 locations, providing a single customer repository that informed marketing, operations and growth planning. Operational scope included marketing orchestration, order personalization for online ordering and cross location customer insights for regional management teams. Governance focused on centralized data hygiene, segmentation rules and campaign workflow standards to maintain consistent guest experiences across sites.
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Venissimo Cheese | Retail | 35 | $5M | United States | Block, Inc. | Square Customer Directory | CRM | 2023 | n/a |
In 2023, Venissimo Cheese implemented Square Customer Directory as its CRM. The Square Customer Directory is used to centrally store purchase history and customer preferences so the team can run targeted email marketing and notify customers when favorites are restocked in the United States.
Deployment was integrated with Square for Retail plus Venissimo's Websites and Marketing, creating unified customer records that span in-store and online transactions. Functional modules implemented include customer profile management, purchase history capture, preference tagging, segmentation for campaign orchestration, and inventory-triggered notification workflows. Configuration focused on enabling targeted email campaigns and automated restock alerts tied to transactional data.
Operational coverage included in-store sales teams and online marketing operations across Venissimo Cheese's U.S. stores and web storefront. Governance shifted toward a centralized customer data model that synchronized marketing lists and store-level notification processes, aligning workflows between retail staff and marketing. According to a 2023 case study, Square for Retail together with integrated Websites and Marketing and Square Customer Directory helped double sales across stores and online and produced a 1,233% jump in email open rates.
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Buyer Intent: Companies Evaluating Square Customer Directory
- Atheneum, a Germany based Professional Services organization with 250 Employees
- Mississippi Department of Corrections, a United States based Government company with 2800 Employees
- Habib Oil Mills, a Pakistan based Consumer Packaged Goods organization with 500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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