List of Square Online Customers
San Francisco, 94103, CA,
United States
Since 2010, our global team of researchers has been studying Square Online customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Square Online for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Square Online for eCommerce include: Subco Foods, a United States based Consumer Packaged Goods organisation with 200 employees and revenues of $20.0 million, Wally's Cafe United States, a United States based Leisure and Hospitality organisation with 35 employees and revenues of $3.0 million, Towbook, a United States based Professional Services organisation with 37 employees and revenues of $3.0 million, Phodega, a United States based Leisure and Hospitality organisation with 15 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Square Online, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Square Online customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Phodega | Leisure and Hospitality | 15 | $1M | United States | Block, Inc. | Square Online | eCommerce | 2019 | n/a |
In 2019, Phodega implemented Square Online to create an eCommerce channel for online ordering and to unify digital orders with in-restaurant operations. The implementation at the Chicago location uses Square Online alongside Square POS and KDS to manage ordering workflows across digital and physical touchpoints in the United States.
Square Online was configured for online ordering and menu management, with order routing orchestrated to Square POS and KDS to streamline front-of-house and kitchen operations. Operational coverage includes online ordering, point of sale, and kitchen display handling, impacting ordering processes, menu expansion workflows, and staffing coordination, and the Square case study credits Square Online and the broader Square toolset with streamlining orders, supporting menu expansion, and helping the business scale, noting that foot traffic and staffing grew after opening in 2019.
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Subco Foods | Consumer Packaged Goods | 200 | $20M | United States | Block, Inc. | Square Online | eCommerce | 2019 | n/a |
In 2019 Subco Foods implemented Square Online on its public website, establishing a Block, Inc. hosted eCommerce storefront. The Square Online deployment serves as Subco Foods' primary customer-facing sales channel and product catalog for online ordering. Configuration focuses on hosted site templates, product listing ingestion and checkout workflows.
Square Online provides hosted storefront rendering, product catalog management, checkout and order capture, and payment processing via Block, Inc., with administration conducted through the Square Online console. Operational scope centers on the commercial and merchandising teams who manage pricing, digital merchandising and order fulfillment workflows. The implementation positions Subco Foods Square Online eCommerce to support online sales, customer ordering and front-office commerce operations.
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Towbook | Professional Services | 37 | $3M | United States | Block, Inc. | Square Online | eCommerce | 2021 | n/a |
In February 2021, Towbook integrated Square Online into its towing management platform, adopting Square Online in the eCommerce category to provide online payments and order tracking to customers. The deployment used Square’s Web Payments SDK, Orders API and additional Square payment APIs to embed payment capture and order lifecycle capabilities directly into Towbook’s payments and order management workflows.
The implementation architecture combined front end payment flows powered by the Web Payments SDK with back end order orchestration via the Orders API, linking transaction records into Towbook’s operational modules for dispatch and customer billing. The rollout covered customers across the United States and Canada, and the Square developer case study reports the integration completed in February 2021 and drove rapid adoption, serving more than 1,000 customers and processing tens of thousands of payments monthly with Square Online.
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Wally's Cafe United States | Leisure and Hospitality | 35 | $3M | United States | Block, Inc. | Square Online | eCommerce | 2023 | n/a |
In 2023, Wally's Cafe United States implemented Square Online and Square for Restaurants to centralize online ordering and point of sale across multiple restaurant locations, including its Emeryville, California site. The deployment was scoped to unify the customer ordering channel and in store checkout workflows under a single vendor platform.
Square Online was configured as the customer facing eCommerce storefront, supporting menu presentation, online ordering, and payment capture, while Square for Restaurants provided POS, order routing, and kitchen management capabilities. Configuration work emphasized menu synchronization, automated order flow from the online storefront to the POS, and consolidated payment processing to reduce manual reconciliation.
Integration between Square Online and Square for Restaurants created a consolidated operational surface across locations, enabling centralized order management and synchronized menus for multi site operations in the United States. The implementation explicitly lists Square Online usage in the Square case study and the consolidated Square solution supported expansion to a third location in 2024.
Governance shifted toward centralized daily menu updates and a single order reconciliation process to streamline front of house and back of house workflows. The Square Online eCommerce implementation aligned Wally's Cafe, Square Online, eCommerce and core restaurant business functions including order capture, payment processing, and kitchen operations, and the case study reports a two to three times increase in online ordering and about 20 hours saved per week as outcomes of the consolidated deployment.
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