List of SumTotal CyberShift Customers
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United States
Since 2010, our global team of researchers has been studying SumTotal CyberShift customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SumTotal CyberShift for Expense Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SumTotal CyberShift for Expense Management include: GEICO, a United States based Insurance organisation with 40000 employees and revenues of $35.09 billion, Citizens Bank, a United States based Banking and Financial Services organisation with 17398 employees and revenues of $8.25 billion, Fulton Bank, a United States based Banking and Financial Services organisation with 3400 employees and revenues of $1.18 billion and many others.
Contact us if you need a completed and verified list of companies using SumTotal CyberShift, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The SumTotal CyberShift customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Citizens Bank | Banking and Financial Services | 17398 | $8.2B | United States | Cornerstone OnDemand | SumTotal CyberShift | Expense Management | 2012 | n/a | In 2012 Citizens Bank implemented SumTotal CyberShift (Expense) from Cornerstone OnDemand as its enterprise expense management application, replacing a legacy reimbursement system. The deployment focused on travel and entertainment (T&E) reimbursement and designated CyberShift Expense (formerly Necho Expense) as the primary expense module for the bank’s T&E workflows. Citizens assigned a primary system administrator to operate and maintain CyberShift Expense and established 24/7 support coverage for the internal Accounts Payable organization to handle all system-related activities. The implementation centralized T&E processing and ongoing administration within Accounts Payable, positioning CyberShift as the operational hub for expense reporting and reimbursement across the organization. | |
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Fulton Bank | Banking and Financial Services | 3400 | $1.2B | United States | Cornerstone OnDemand | SumTotal CyberShift | Expense Management | 2013 | n/a | In 2013 Fulton Bank implemented SumTotal CyberShift for Expense Management, establishing a dedicated platform to manage employee expense lifecycles across finance and HR operations. The deployment targeted centralized expense processing and electronic reconciliation to standardize submission and approval practices bank wide. Configuration work emphasized core Expense Management capabilities, including structured expense report creation, automated approval workflows, policy enforcement rules, cost allocation mapping, and audit trail retention. SumTotal CyberShift configurations were aligned to role based approval matrices and configurable spend categories to support consistent processing and internal control. Operational use and interfacing included SumTotal CyberShift alongside Ultimate UltiPro and Microsoft Office toolsets, with heavy work noted in Excel, SQL and Word, as well as COGNOS Business Intelligence and OrgPublisher. The implementation supported data exchange and reporting flows from expense records into COGNOS Business Intelligence for analytics, and interfaced with Ultimate UltiPro for payroll or reimbursement posting workflows, while Office tools were used for data manipulation and documentation. Governance and process changes centered on standardized approval routing, audit controls, and ownership for expense reporting and reconciliation workflows. Role based access and approval rules were instituted to align operational workflow with existing HR and finance responsibilities, and reporting feeds were formalized for ongoing operational monitoring. | |
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GEICO | Insurance | 40000 | $35.1B | United States | Cornerstone OnDemand | SumTotal CyberShift | Expense Management | 2007 | n/a | In 2007, GEICO implemented SumTotal CyberShift to address Expense Management across finance functions. As part of that program GEICO prepared system requirements and a comprehensive user guide for multiple projects that referenced PeopleSoft Financials, Premium Pro Enterprise, and the SumTotal Expense System, establishing a consolidated specification baseline for expense capture and processing. The SumTotal CyberShift deployment focused on standard Expense Management capabilities, including electronic expense capture, configurable approval workflows, policy compliance controls, charge coding and GL mapping, and expense reporting. Configuration work emphasized role-based access, approval hierarchies, and parameterized policy rules to support corporate expense policies and reconciliation processes. Integration planning documented explicit interfaces with PeopleSoft Financials and Premium Pro Enterprise to support financial posting, cost center validation, and premium accounting reconciliations. The design accommodated both batch file exchange and middleware-based orchestration for ledger posting and reference data synchronization, with requirements capturing data mapping, error handling, and reconciliation touchpoints. Governance and rollout artifacts included the system requirements specification and a user guide tailored to finance and expense stakeholders, along with change control and configuration governance processes. Training and documentation were scoped to support staged adoption by finance teams and expense approvers, ensuring operational readiness for SumTotal CyberShift driven Expense Management workflows. |
Buyer Intent: Companies Evaluating SumTotal CyberShift
- NTT Data, a Japan based Professional Services organization with 197777 Employees
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