List of SuperOps.ai RMM Customers
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Since 2010, our global team of researchers has been studying SuperOps.ai RMM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SuperOps.ai RMM for Remote Monitoring and Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SuperOps.ai RMM for Remote Monitoring and Management include: Selectgroup United Kingdom, a United Kingdom based Professional Services organisation with 25 employees and revenues of $5.0 million, The Cross Platform Zimbabwe, a Zimbabwe based Professional Services organisation with 12 employees and revenues of $1.0 million, Network United Kingdom, a United Kingdom based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using SuperOps.ai RMM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SuperOps.ai RMM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Network United Kingdom | Professional Services | 10 | $1M | United Kingdom | SuperOps.ai | SuperOps.ai RMM | Remote Monitoring and Management | 2023 | n/a |
In 2023, Network Limited implemented SuperOps.ai RMM in the Remote Monitoring and Management category. The deployment provisioned a single platform to deliver ticketing, remote monitoring and management, asset management, automated patching, and operational dashboards for IT operations supporting the company’s UK client base.
SuperOps.ai RMM was configured to consolidate incident and service request workflows, maintain an asset inventory, automate patch deployment, and present technician-facing dashboards for queue and endpoint visibility. Configuration emphasized patch automation and ticket lifecycle orchestration, with workflow automation to streamline technician handoffs and reduce manual status updates. The implementation produced approximately 1.5x technician efficiency improvements and large reductions in response and resolution times as reported by the customer.
Operational coverage focused on IT operations and service delivery across Network Limited’s UK clients, centralizing monitoring and ticketing to improve visibility and scale. Governance adjusted around centralized dashboards and automated workflows to standardize incident handling and patch cadence across client environments, aligning service desk and field technician processes under the Remote Monitoring and Management platform.
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Selectgroup United Kingdom | Professional Services | 25 | $5M | United Kingdom | SuperOps.ai | SuperOps.ai RMM | Remote Monitoring and Management | 2023 | n/a |
In 2023, Selectgroup United Kingdom deployed SuperOps.ai RMM, a Remote Monitoring and Management application, to automate remote monitoring, patching, and remote desktop workflows. The deployment targeted IT operations and endpoint management across the United Kingdom, centralizing monitoring and alerting for the MSP's technician teams. The SuperOps.ai RMM implementation emphasized standard RMM functionality including automated remediation, patch scheduling, and remote access to reduce manual ticket handling.
Implementation configured SuperOps.ai RMM modules for automated patch management, remote control sessions, alert orchestration, and automated ticket creation to streamline technician workflows and reduce manual toil. Operational rollout emphasized automating alert triage and scheduled patch windows to free up technician time and reduce after hours work, with adoption focused on field technicians supporting UK customer sites. The deployment delivered large reductions in customer calls and overnight work while improving technician efficiency.
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The Cross Platform Zimbabwe | Professional Services | 12 | $1M | Zimbabwe | SuperOps.ai | SuperOps.ai RMM | Remote Monitoring and Management | 2023 | n/a |
In 2023, The Cross Platform Zimbabwe implemented SuperOps.ai RMM for Remote Monitoring and Management. The engagement concentrated on IT operations and endpoint management across Zimbabwe and the surrounding region, with a specific focus on scaling client rebuilds and the companys managed services offerings.
Deployment centered on a centralized console and agent based endpoint management to deliver unified visibility, complemented by automated ticketing, remote monitoring, and scripting capabilities. SuperOps.ai RMM was configured to orchestrate scripted rebuild sequences and automate ticket lifecycle updates, reducing manual remediation steps and standardizing operational playbooks.
The implementation included explicit integrations with Acronis for backup coordination and with 3CX for telephony tied incident workflows, enabling ticket enrichment and coordinated recovery steps across systems. Operational coverage was centered in the IT operations and service delivery functions, aligning RMM, scripting, and ticketing to support repeatable rebuilds and ongoing endpoint management for clients.
Governance changes established standardized rebuild processes and automated ticket routing to improve SLA oversight and incident handoff. Reported outcomes from the engagement included faster resolutions, approximately 50% fewer repetitive tasks, and improved SLA compliance.
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Buyer Intent: Companies Evaluating SuperOps.ai RMM
- Sota Solutions, a United Kingdom based Professional Services organization with 70 Employees
- Linternet, a Netherlands based Professional Services company with 10 Employees
- Victor Valley Wastewater Reclamation Authority, a United States based Utilities organization with 42 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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