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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of SureCritic ReviewReach Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Asc Ii Automotive 10 $1M United States SureCritic SureCritic ReviewReach Customer Experience 2016 n/a
In 2016, Asc Ii implemented SureCritic ReviewReach on its public website to centralize customer feedback and streamline online reputation handling. SureCritic ReviewReach is deployed as a Customer Experience solution and is embedded into customer-facing pages to surface verified reviews and provide a visible review feed to site visitors. The deployment leverages a site embedded review widget paired with a cloud hosted management console to support review aggregation, on-site review display, and solicitation and moderation workflows consistent with Customer Experience platforms. Operational coverage is focused on customer-facing functions at the Asc Ii website, with governance configured for small business operators to manage review moderation, response workflows, and ongoing review publishing through the SureCritic ReviewReach interface.
Drive Automotive Services Group Automotive 20 $2M United States SureCritic SureCritic ReviewReach Customer Experience 2016 n/a
In 2016 Drive Automotive Services Group implemented SureCritic ReviewReach on their website, deploying the SureCritic ReviewReach application to support Customer Experience across online channels. The deployment was scoped to a small, single-site automotive operation with roughly 20 employees in the United States, placing emphasis on on-site review presentation and centralized review management within the Customer Experience category. The implementation configured SureCritic ReviewReach to surface customer reviews via embedded website widgets and to centralize incoming feedback for visible storefront reputation management, aligning with Customer Experience capabilities such as review aggregation, onsite display, and review solicitation workflows. Operational ownership was kept lean, with administrative controls provisioned for marketing and customer service staff to manage review responses and publishing, and the solution was integrated directly into the company website to support customer-facing review visibility and ongoing feedback collection.
Fluid Motor Union Automotive 12 $1M United States SureCritic SureCritic ReviewReach Customer Experience 2017 n/a
In 2017, Fluid Motor Union implemented SureCritic ReviewReach on their website. The deployment used embedded review widgets and web-native review collection to surface customer feedback directly on site, leveraging the SureCritic ReviewReach application as a cloud-delivered review management layer. The implementation centralized review capture and presentation workflows and aligned with Customer Experience priorities for on-site reputation visibility. Configuration included on-site widget placement, customer submission forms, and administrative access for moderation and response through the SureCritic ReviewReach console. Operational scope was focused on customer-facing touchpoints on the Fluid Motor Union website, and the implementation supported marketing and service workflows for feedback monitoring and reputation management. Governance emphasized web content control and moderation processes managed within the application rather than on-premises infrastructure.
J & J Mechanic Shop, Corp. Automotive 10 $1M United States SureCritic SureCritic ReviewReach Customer Experience 2016 n/a
In 2016, J & J Mechanic Shop, Corp. implemented SureCritic ReviewReach on its website https://www.jjmechanicshop.com/. J & J Mechanic Shop, Corp. uses SureCritic ReviewReach in the Customer Experience category to capture customer feedback and surface verified reviews on public-facing pages. The deployment follows a SaaS, website-embedded architecture, with SureCritic ReviewReach delivered via client-side widget code embedded in the shop website and a cloud-hosted management console for administrators. Functional capabilities implemented align with Customer Experience workflows, including review solicitation, on-site review display, centralized moderation and response workflows, and configuration of display widgets. Operational coverage is concentrated on customer-facing functions at the single-site United States automotive location, with review collection and response managed by shop staff. Governance is lightweight and operationally oriented, centering on front-office customer service and local marketing processes rather than formalized enterprise change management.
Luxury Auto Service Automotive 10 $1M United States SureCritic SureCritic ReviewReach Customer Experience 2015 n/a
In 2015, Luxury Auto Service implemented SureCritic ReviewReach as its Customer Experience solution, embedding the SureCritic ReviewReach review collection and display capability directly on the company website. The implementation uses a website-embedded ReviewReach component combined with a cloud-hosted administrative dashboard for centralized access to customer feedback and moderation functions. The configuration emphasizes standard Customer Experience modules, including automated review solicitation after service, consolidated monitoring of incoming reviews, on-platform response workflows, and front-end review display integrated into appointment and service pages. Operational ownership is proportionate to a 10-employee automotive shop, with day to day use by service advisors and front desk staff and administrative control retained by the owner or manager, aligning customer feedback capture to customer-facing service workflows and local reputation management.
Automotive 10 $1M United States SureCritic SureCritic ReviewReach Customer Experience 2017 n/a
Distribution 10 $1M United States SureCritic SureCritic ReviewReach Customer Experience 2016 n/a
Automotive 20 $3M United States SureCritic SureCritic ReviewReach Customer Experience 2014 n/a
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Buyer Intent: Companies Evaluating SureCritic ReviewReach

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FAQ - APPS RUN THE WORLD SureCritic ReviewReach Coverage

SureCritic ReviewReach is a Customer Experience solution from SureCritic.

Companies worldwide use SureCritic ReviewReach, from small firms to large enterprises across 21+ industries.

Organizations such as Steve's Tire And Auto, Drive Automotive Services Group, Fluid Motor Union, Asc Ii and J & J Mechanic Shop, Corp. are recorded users of SureCritic ReviewReach for Customer Experience.

Companies using SureCritic ReviewReach are most concentrated in Automotive, with adoption spanning over 21 industries.

Companies using SureCritic ReviewReach are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SureCritic ReviewReach across Americas, EMEA, and APAC.

Companies using SureCritic ReviewReach range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of SureCritic ReviewReach include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SureCritic ReviewReach customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.