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List of Svelto Carosello Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Armani Italy Retail 220 $68M Italy Svelto Svelto Carosello Customer Engagement 2021 n/a
In 2021 Armani Italy deployed Svelto Carosello to run omnichannel marketing and prize-based contest campaigns, using the Svelto Carosello application to support customer and employee engagement and CRM across online and in‑store touchpoints in Italy. The implementation was scoped to retail operations in Italy, with explicit coverage for in-store customer interactions and online campaign entry and engagement channels, aligning the Armani Italy Svelto Carosello Customer Engagement initiative with marketing and store operations functions. Svelto Carosello was configured to provide campaign orchestration, prize management, and CRM-driven segmentation and engagement capabilities. The deployment consolidated campaign design, participant enrollment, award issuance, and campaign tracking into a single Customer Engagement platform, enabling campaign managers to create prize-based contests and coordinate messaging across digital and physical touchpoints. Governance centered on centralized campaign management and standardized prize fulfilment workflows, with rollout focused on Italy retail sites and the brand digital channels. According to Svelto's case study, the initiative reduced time and cost to run campaigns and delivered more than 20,000 campaign visitors and over 3,600 awards, figures updated Oct 2021.
Giorgio Armani Distribution 487 $140M Italy Svelto Svelto Carosello Customer Engagement 2021 n/a
In 2021, Giorgio Armani implemented Svelto Carosello to run omnichannel contest-based marketing campaigns and employee and talent engagement surveys, leveraging Svelto Carosello as a Customer Engagement solution. The deployment targeted marketing, CRM and HR business functions across the Giorgio Armani Group. Svelto Carosello delivered microsite generation, campaign orchestration, analytics and in store prize fulfilment capabilities. The configuration included modules for contest creation, participant data capture, analytics dashboards and prize management workflows, supporting both consumer promotion and internal engagement use cases. These functional capabilities enabled automated campaign provisioning and centralized reporting consistent with Customer Engagement platform workflows. The solution was deployed across Armani retail and digital channels in Italy and multiple international markets, covering store level and online campaign touchpoints. Operational ownership rested with marketing and CRM teams for consumer-facing campaigns and HR for employee surveys, with centralized campaign management and microsite provisioning to maintain consistency across channels. Rollout sequencing emphasized reusable campaign templates and standardized prize fulfilment processes to streamline execution across sites. The implementation reduced campaign time and cost and, as of October 2021, supported more than 150 campaigns, produced over 20,000 campaign visitors and resulted in 3,600 plus prizes awarded. Governance focused on centralized orchestration and standardized workflows to align promotional and internal survey operations. Giorgio Armani Svelto Carosello Customer Engagement unified promotional campaign execution and employee engagement workflows across retail and digital channels.
Miroglio Group Retail 2000 $600M Italy Svelto Svelto Carosello Customer Engagement 2021 n/a
In 2021, Svelto listed Miroglio Group among its clients, implying an association with Svelto Carosello, a Customer Engagement application. This public client listing suggests potential use of Svelto Carosello by Miroglio Group for marketing and CRM activities as well as for employee engagement within its Italy operations. Svelto Carosello, described as a Customer Engagement product, typically encompasses campaign management, customer data segmentation and CRM-oriented audience management, content orchestration for omnichannel outreach, personalization and rules-based workflow automation, and engagement analytics. For a retail organization the functional footprint would align with marketing campaign execution, store and brand communications, and HR or internal communications workflows, configured around audience segments, content templates, campaign schedules, and reporting dashboards. Operationally the inferred scope for Miroglio Group would focus on marketing and HR stakeholders in Italy, extending to store-level communications and brand teams, with governance expected to include role-based access, approval workflows, and campaign lifecycle controls. Public sources do not provide a detailed Svelto Carosello implementation case study or measurable outcomes, the association is based on Svelto's client listing rather than an explicit documented deployment.
Moncler Retail 8175 $3.3B Italy Svelto Svelto Carosello Customer Engagement 2021 n/a
Moncler implemented Svelto Carosello in 2021, deploying Svelto Carosello within its Customer Engagement stack. Svelto lists Moncler among its enterprise clients and Svelto Carosello is described as a customer and employee engagement platform, indicating use focused on CRM and marketing activities in Italy. The Svelto Carosello implementation likely centered on standard Customer Engagement capabilities such as CRM contact management, campaign orchestration, audience segmentation, personalization workflows, employee engagement features, and engagement analytics. Configuration work for Svelto Carosello would typically include data model alignment for customer profiles, campaign templates and automation rules, segmentation criteria, and analytics instrumentation to support marketing and CRM operations. Operational coverage for Svelto Carosello is aligned with marketing and CRM teams and would extend to digital channels and in-store engagement points in Italy. Governance and rollout for Svelto Carosello would be expected to involve cross-functional oversight between marketing operations, CRM owners, and IT for data governance and campaign approval workflows, consistent with enterprise Customer Engagement deployments.
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FAQ - APPS RUN THE WORLD Svelto Carosello Coverage

Svelto Carosello is a Customer Engagement solution from Svelto.

Companies worldwide use Svelto Carosello, from small firms to large enterprises across 21+ industries.

Organizations such as Moncler, Miroglio Group, Giorgio Armani and Armani Italy are recorded users of Svelto Carosello for Customer Engagement.

Companies using Svelto Carosello are most concentrated in Retail and Distribution, with adoption spanning over 21 industries.

Companies using Svelto Carosello are most concentrated in Italy, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Svelto Carosello across Americas, EMEA, and APAC.

Companies using Svelto Carosello range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.

Customers of Svelto Carosello include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Svelto Carosello customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.