List of Swell CX Customers
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United States
Since 2010, our global team of researchers has been studying Swell CX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Swell CX for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Swell CX for Customer Experience include: Arpi'S Industries, a Canada based Construction and Real Estate organisation with 364 employees and revenues of $101.0 million, Intercap Lending, a United States based Banking and Financial Services organisation with 500 employees and revenues of $100.0 million, Hubbards Marina Deep S, a United States based Leisure and Hospitality organisation with 200 employees and revenues of $29.0 million, Msnw Group, a United States based Construction and Real Estate organisation with 350 employees and revenues of $25.0 million, Catamount Development Corporation, a United States based Leisure and Hospitality organisation with 200 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Swell CX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Swell CX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A Day In The West & Sedona | Leisure and Hospitality | 10 | $1M | United States | SocialSwell | Swell CX | Customer Experience | 2023 | n/a |
In 2023, A Day In The West & Sedona implemented Swell CX to manage customer feedback and reviews on its public website. The Swell CX implementation is embedded in site pages to capture guest feedback, display user reviews, and surface experience signals to visitors using standard Customer Experience patterns.
Configuration emphasized Customer Experience capabilities typical for small hospitality operators, including on-site feedback widgets, review capture workflows, and public review presentation tied to guest-facing pages. Operational coverage is focused on customer-facing functions, with the small internal team consolidating site feedback into Swell CX for use by marketing and guest services to shape online messaging and guest communications.
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A Great Escape at Gardner Village | Leisure and Hospitality | 15 | $1M | United States | SocialSwell | Swell CX | Customer Experience | 2023 | n/a |
In 2023 A Great Escape at Gardner Village implemented Swell CX, deploying the Swell CX Customer Experience solution on its public website to centralize customer engagement and onsite feedback. The Customer Experience implementation is focused on website-driven guest interactions, aligning the application with front-line guest services and small business marketing functions.
Swell CX was configured to surface customer reviews and collect guest feedback through embedded site components, leveraging typical Customer Experience capabilities such as review capture, user generated content management, and feedback forms. Configuration likely prioritized lightweight widget deployment and administrative controls appropriate for a 15 employee leisure and hospitality operator, with emphasis on straightforward content moderation and simple reporting for staff use.
Technical integration is realized through an embedded site implementation of Swell CX, using client-side components to present review prompts and feedback capture on key web pages. Operational ownership rests with guest services and marketing staff, who manage content moderation, response workflows, and on-site customer engagement policies within the Swell CX interface.
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A Paradise For Parents | Professional Services | 10 | $1M | United States | SocialSwell | Swell CX | Customer Experience | 2023 | n/a |
In 2023, A Paradise For Parents implemented Swell CX. The deployment uses Swell CX on their website to provide Customer Experience capabilities focused on on-site feedback and review collection across client-facing pages.
The implementation is a web-hosted SaaS integration embedded on service and contact pages, with Swell CX widgets and review display flows configured to capture client sentiment. For a 10-employee professional services firm, configuration and ongoing governance are retained internally, with marketing and operations staff managing content, moderation, and display rules.
Functional capabilities implemented include on-site feedback widgets, review capture and display, and customer engagement flows consistent with Customer Experience platforms, all configured to surface client feedback on service pages and contact touchpoints. Swell CX is instrumented as the primary customer feedback layer on the public website, and governance follows lightweight owner-led configuration and periodic content review cycles.
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Retail | 10 | $1M | United States | SocialSwell | Swell CX | Customer Experience | 2022 | n/a |
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Healthcare | 50 | $5M | United States | SocialSwell | Swell CX | Customer Experience | 2022 | n/a |
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Banking and Financial Services | 11 | $1M | United States | SocialSwell | Swell CX | Customer Experience | 2023 | n/a |
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Distribution | 15 | $2M | United States | SocialSwell | Swell CX | Customer Experience | 2022 | n/a |
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Professional Services | 10 | $1M | United States | SocialSwell | Swell CX | Customer Experience | 2022 | n/a |
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Retail | 10 | $1M | United States | SocialSwell | Swell CX | Customer Experience | 2021 | n/a |
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Transportation | 32 | $5M | United States | SocialSwell | Swell CX | Customer Experience | 2023 | n/a |
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Buyer Intent: Companies Evaluating Swell CX
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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