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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Sylogist Mission CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
St. John Ambulance Canada Non Profit 800 $50M Canada Sylogist Sylogist Mission CRM Donor and Fundraising Management 2023 Sylogist In 2023 St. John Ambulance Canada implemented Sylogist Mission CRM for Donor and Fundraising Management. Sylogist Mission CRM was deployed to unify volunteer management, fundraising, donor management and event coordination across the National office and 10 provincial Councils in Canada, covering an operational volunteer base of approximately 10,000 individuals. The implementation included core CRM configuration for donor and fundraising workflows, a volunteer management module, event coordination capabilities, and a Volunteer Mobile App to support field operations and rapid mobilization. Pre-built Power BI dashboards were provisioned to deliver standardized reporting and dashboarding for fundraising and volunteer metrics, and integrated receipting and payment flows were implemented to streamline donor transactions and self-service receipt generation. Architecturally the deployment established a shared CRM instance and data model accessible to the National office and provincial Councils, with the Volunteer Mobile App interfacing to the central CRM for real time mobilization workflows. Power BI was embedded as the reporting layer consuming CRM data to provide operational dashboards, while integrated receipting and payment flows connected transactional donor activity to donor records and reporting pipelines. Sylogist acted as the implementation partner conducting the rollout across National and provincial sites, including configuration of role based access, standardized donor and volunteer record structures, and onboarding workflows to accelerate volunteer onboarding and nationwide mobilization. The project delivered improved self-service for volunteers and donors, centralized reporting for fundraising operations, and operational capability for rapid emergency deployment.
United Way of King County Non Profit 200 $76M United States Sylogist Sylogist Mission CRM Donor and Fundraising Management 2024 n/a In 2024, United Way of King County implemented Sylogist Mission CRM to centralize donor engagement and fundraising operations. The deployment was executed in partnership with vendor Sylogist and focused on supporting fundraising and donor engagement teams based in Seattle, WA, aligning system capabilities with the organization’s development function. Configuration work prioritized modules and workflows consistent with Donor and Fundraising Management, including constituent record consolidation, gift and pledge processing, campaign management, donor segmentation and engagement tracking, and automated stewardship workflows. Sylogist Mission CRM was configured to capture donor lifecycle events, standardize gift entry and acknowledgement processes, and enable campaign-level fundraising workflows used by UWKC’s fundraising staff. Integrations referenced in vendor materials and recruiting artifacts indicate linkage between Sylogist Mission CRM and Microsoft Cloud for Nonprofit to align constituent profiles and program data, with Sylogist collaborating on data model configuration and integration touchpoints. The deployment architecture emphasized vendor-led configuration of the CRM data model, mapped integration endpoints for constituent synchronization, and role-based access controls to match UWKC operational roles. Governance and operational rollout centered on instituting data stewardship practices, permissioned access for development and fundraising users, and standardized gift handling procedures to support consistent campaign execution and donor stewardship. The implementation narrative positions Sylogist Mission CRM as the core Donor and Fundraising Management system for UWKC’s development functions, embedding CRM workflows into fundraising operations.
United Way of Metropolitan Dallas US Non Profit 130 $55M United States Sylogist Sylogist Mission CRM Donor and Fundraising Management 2024 n/a In 2024, United Way of Metropolitan Dallas implemented Sylogist Mission CRM to centralize donor management and fundraising on a single Microsoft-based platform to support its Aspire United 2030 goals. The deployment uses Sylogist Mission CRM as the organizations Donor and Fundraising Management system, consolidating CRM and fundraising workflows for North Texas. Implementation concentrated on core CRM and fundraising modules, including a unified donor profile repository, gift processing and campaign management workflows, donor segmentation and personalization capabilities, and embedded analytics for fundraising performance and program outcome measurement. The Microsoft-based architecture was configured to establish a single data model and operational reporting layer, enabling consistent donor engagement logic and analytics across development and program teams. Operational scope covers development, fundraising, donor relations, and analytics functions at United Way of Metropolitan Dallas with a regional focus on North Texas and alignment to Aspire United 2030 objectives. The vendor announcement indicates the platform will unite data for personalized donor engagement and analytics to drive fundraising and program outcomes, positioning Sylogist Mission CRM as the central system of record for donor and fundraising operations.
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