List of Talygen Field Service Management Customers
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United States
Since 2010, our global team of researchers has been studying Talygen Field Service Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Talygen Field Service Management for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Talygen Field Service Management for Field Service Management include: USIC, a United States based Professional Services organisation with 12000 employees and revenues of $3.00 billion, Silentapp, a United States based Professional Services organisation with 25 employees and revenues of $1.0 million, Talygen, a United States based Professional Services organisation with 30 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Talygen Field Service Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Talygen Field Service Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Silentapp | Professional Services | 25 | $1M | United States | Talygen | Talygen Field Service Management | Field Service Management | 2022 | n/a |
In 2022, Silentapp implemented Talygen Field Service Management. The implementation leverages Talygen Field Service Management alongside Talygen’s employee monitoring capabilities to capture time, screenshots, and activity for HR and time tracking at a 25-employee United States professional services firm.
The deployment centers on time tracking and ticketing modules, with explicit use of activity capture and screenshot ingestion to support remote workforce oversight and timekeeping workflows. Configuration appears aligned with Field Service Management use cases, enabling ticket lifecycle handling and time capture tied to service tasks, consistent with the site’s menu items referencing Field Service Management and the product linkage to time tracking and ticketing.
Operational scope is focused on HR, time-tracking, and operations teams within the United States, supporting remote employee monitoring and field-oriented task management. Governance practices inferred from the deployment emphasize centralized time validation and ticket status workflows to support oversight and payroll reconciliation, the deployment date is an internal estimate based on product references and Talygen material.
Silentapp reports improved productivity and visibility as outcomes tied to the Talygen deployment, with monitoring and time capture feeding HR and operations processes for remote workforce oversight.
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Talygen | Professional Services | 30 | $1M | United States | Talygen | Talygen Field Service Management | Field Service Management | 2021 | n/a |
In 2021, Talygen implemented Talygen Field Service Management to power its TrackedAsset asset management offering in the United States. The deployment emphasized Field Service Management capabilities to orchestrate on-site work-order processes and to support field-service activities across maintenance and operations functions.
The implementation integrated asset tracking technologies including RFID, BLE, barcode scanning and GPS for live tracking, paired with maintenance workflows, ticketing and work-order orchestration within Talygen Field Service Management. Operational coverage targeted field operations and maintenance teams, improving asset visibility and auditability through centralized ticket histories and location telemetry. Configuration focused on maintenance workflow automation and service dispatch coordination, and the solution was positioned to provide auditable asset records and live tracking feeds as core operational capabilities.
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USIC | Professional Services | 12000 | $3.0B | United States | Talygen | Talygen Field Service Management | Field Service Management | 2023 | n/a |
In 2023, USIC deployed Talygen Field Service Management to consolidate ticket-related billing and unify multiple state databases across the United States. The deployment targeted ticket and work-order processing as well as centralized billing operations for field service teams, aligning the companys billing workflow with a single Field Service Management platform.
The implementation configured ticketing and Field Service Management workflows to support work-order lifecycle tracking, charge capture, and consolidated billing procedures within Talygen Field Service Management. Automation and centralized data reduced manual reconciliation, and the case study reports a reduction in daily billing processing time from 10 to 12 hours down to about 2 to 3 hours while improving billing accuracy in the United States.
Operational coverage focused on finance and field operations across multiple state databases, where governance concentrated on standardizing ticket-to-invoice handoffs and centralizing billing data for consistent charge validation. The deployment emphasized role-based workflow orchestration and process standardization consistent with Field Service Management best practices, enabling USIC to unify state-level billing records under a single application instance.
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Buyer Intent: Companies Evaluating Talygen Field Service Management
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