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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Michelin, an e2open customer evaluated Oracle Transportation Management

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Tandem Chat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Airbnb Professional Services 7300 $11.1B United States Tandem Software Tandem Chat Audio Video and Web Conferencing 2019 n/a In 2019, Airbnb implemented Tandem Chat to establish a virtual office environment for distributed product and engineering teams in the United States. The deployment used the Tandem Chat application to enable real time presence and spontaneous cross functional communication for distributed collaboration. The Tandem Chat deployment emphasized Audio Video and Web Conferencing capabilities, with usage patterns centered on spontaneous audio and video conversations and quick screen sharing for ad hoc collaboration. Functional elements of the Tandem Chat implementation included virtual office presence, persistent virtual rooms for team co-location, real time audio and video sessions, and screen sharing to accelerate product and engineering workflows, as inferred from vendor descriptions and press coverage. Public reporting identifies Airbnb as an early customer and indicates the operational scope focused on product and engineering teams across Airbnb’s distributed US workforce. Governance and rollout followed an early adopter, team led model with norms for virtual office usage and ad hoc communication patterns, aligning Tandem Chat with day to day collaboration and coordination in engineering and product management.
Dropbox Communications 1800 $2.5B United States Tandem Software Tandem Chat Audio Video and Web Conferencing 2019 n/a In 2019 Dropbox deployed Tandem Chat to augment remote collaboration for its engineering and product teams. Tandem Chat was implemented as an Audio Video and Web Conferencing solution, with usage focused on Tandem's virtual office functionality to enable spontaneous, short voice and video interactions and faster context switching for distributed teams in the United States. The approach emphasized lightweight, presence-driven connections to reduce the need for scheduled handoffs and long synchronous meetings. The implementation centered on the virtual office and persistent presence features of Tandem Chat, supporting ad hoc audio and video sessions and rapid context handoffs between engineers and product managers. Rollout targeted remote engineering and product functions, reshaping collaboration workflows toward impromptu synchronous interactions and more immediate contextual communication. The deployment positioned Tandem Chat as an operational Audio Video and Web Conferencing layer embedded in day-to-day product development collaboration.
Spotify Sweden Media 2000 $200M Sweden Tandem Software Tandem Chat Audio Video and Web Conferencing 2019 n/a In 2019, Spotify Sweden implemented Tandem Chat as part of its collaboration tooling, adopting an always-on virtual office model. Tandem Chat was deployed under the Audio Video and Web Conferencing category and the company was cited in press coverage as an early adopter of Tandem in 2019. The implementation emphasized Tandem Chat virtual office capabilities, including persistent rooms to simulate in-office presence, rapid ad-hoc calls, and integrated screen sharing for pairing and design reviews. Functional usage concentrated on collaboration and communication workflows within engineering and product teams, leveraging presence indicators and quick-call flows to recreate informal interaction patterns. Deployment supported distributed, global teams across engineering and product organizations, using a room-based session model to maintain continuous team visibility and fast synchronous handoffs. Architectural detail is aligned with typical Audio Video and Web Conferencing patterns, focusing on persistent session state, low-friction call initiation, and screen collaboration to support remote pairing and product design discussions. Governance and rollout appear targeted and phased, with adoption driven by engineering and product use cases and vendor descriptions informing module selection and configuration. The module usage for Tandem Chat and virtual office functionality is inferred from vendor materials and the TechCrunch mention that lists Spotify among Tandem's early customers in 2019.
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