Airbnb

888 Brannan St,
San Francisco, 94103, CA,
United States

https://www.airbnb.com/

1 415-510-4027

Professional Services

Airbnb Technographics

Airbnb Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Airbnb and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6811 Airbnb employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Airbnb has purchased the following applications: Jumio KYX Platform for AML, Fraud and Compliance in 2020, Greenhouse ATS for Applicant Tracking System in 2016, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Airbnb is running and its propensity to invest more and deepen its relationship with Jumio , Greenhouse , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Airbnb revenues, which have grown to $8.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Airbnb intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Airbnb Data, Technology Stack, and Enterprise Applications

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Jumio	Legacy	Jumio KYX Platform	AML, Fraud and Compliance	TRM	n/a	2020	2020
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2014	2014

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Greenhouse	Legacy	Greenhouse ATS	Applicant Tracking System	HCM	n/a	2016	2016
Subscribe	Subscribe	Subscribe	BackGround Screening	HCM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2014	2018
Subscribe	Subscribe	Subscribe	Learning and Development	HCM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Talent Assessment	HCM	Subscribe	2021	2021

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Microsoft	Legacy	Microsoft Azure Cloud Services	Application Hosting and Computing Services	IaaS	n/a	2016	2016
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2008	2008
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2008	2008
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2008	2008
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Database Management	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Database Management	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Database Management	IaaS	Subscribe	2019	2019

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Incident Management	ITSM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2020	2020

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2012	2012

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2017	2017

AI-Powered Application

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Chatbots and Conversational AI	AI-Powered Application	Subscribe	2021	2021

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Customer Data Platform	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Engagement	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2021	2021

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2015	2015

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Web Content Management	Content Management	Subscribe	2017	2017

eCommerce

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	eCommerce Fraud Protection	eCommerce	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	eCommerce Fraud Protection	eCommerce	Subscribe	2011	2011

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2019	2020
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Payment Processing	ERP Financial Management	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Payment Processing	ERP Financial Management	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Payment Processing	ERP Financial Management	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Payment Processing	ERP Financial Management	Subscribe	2020	2020

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	CyberSecurity	Subscribe	2021	2021

Internet of Things

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	IoT Platform	Internet of Things	Subscribe	2019	2019

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Legal Practice Management	ERP Services and Operations	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Legal Practice Management	ERP Services and Operations	Subscribe	2019	2019

AI Development

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	ML and Data Science Platforms	AI Development	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	ML and Data Science Platforms	AI Development	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	ML and Data Science Platforms	AI Development	Subscribe	2017	2017

PPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2020	2020

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2019	2019

SCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Supply Chain Management	SCM	Subscribe	2019	2019

IT Decision Makers and Key Stakeholders at Airbnb

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	HR Director, Talent Partners	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director, Talent(HR) & Employee Experience for Global Product teams	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Co-founder, CEO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Accounting Officer and Controller	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director, Global Real Estate, Procurement & Travel	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Accounts Payable Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Accounting Officer and Controller	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Manager - Corporate Financial Planning & Analysis	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Finance Senior Manager, Special Projects	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director of Engineering	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Data Science	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	VP Engineering	VP	R&D	Subscribe	Subscribe
Subscribe	Subscribe	Business Process Excellence Lead - Global Customer Experience	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Customer Experience Manager	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Customer Service Operations Manager	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	VP Finance	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director FP&A	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Technical Program Manager(ERP)	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of Technology Sourcing	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Head of APAC Talent	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Regional HR Specialist	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Talent Coordinator	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Global Head of CRM	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Global Director - Experience & Strategy	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Global CX Strategy Manager	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Customer Experience Analytics	CXO	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Chief Legal Officer	CXO	Legal	Subscribe	Subscribe
Subscribe	Subscribe	Chief Compliance Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Compliance and Risk Manager	Manager	Risk	Subscribe	Subscribe
Subscribe	Subscribe	Global HR Director	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Chief Information Officer (CIO)	CXO	IT	Subscribe	Subscribe

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Apps Being Evaluated by Airbnb Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

Airbnb Technographics

TRM

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HCM

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IaaS

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ITSM

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PaaS

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Collaboration

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AI-Powered Application

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CRM

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Analytics and BI

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