List of TaskCall Platform Customers
Dover, 19901, DE,
United States
Since 2010, our global team of researchers has been studying TaskCall Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TaskCall Platform for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TaskCall Platform for Incident Management include: Gordon Flesch Company, a United States based Professional Services organisation with 560 employees and revenues of $200.0 million, Arvig, a United States based Communications organisation with 900 employees and revenues of $183.0 million, Evolve IT Australia, a Australia based Professional Services organisation with 95 employees and revenues of $18.0 million and many others.
Contact us if you need a completed and verified list of companies using TaskCall Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arvig | Communications | 900 | $183M | United States | TaskCall | TaskCall Platform | Incident Management | 2024 | n/a |
In 2024, Arvig implemented TaskCall Platform for Incident Management. The company appears in third party vendor listings as a named customer, which indicates use of TaskCall Platform for telecom and business IT incident management and stakeholder communications across its US operations.
Analysis of the vendor feature set and the MSP customer listing supports inferred module usage within TaskCall Platform, specifically incident management workflows, status pages, and live call routing. These modules correspond to Incident Management functional capabilities such as ticket orchestration, automated notifications and status broadcasting, and voice routing for escalation and stakeholder contact.
No named integrations are disclosed in the third party listing, so specific upstream systems or authentication flows are not documented. Operational scope described in the listing centers on Arvig US operations, implying primary business functions impacted include network operations, business IT incident response, and external stakeholder communications.
Governance and rollout details are not published, however the pattern of modules in use implies changes to escalation paths and incident communication processes to accommodate live call routing and status page publishing. Arvig's presence in TaskCall customer listings supports that TaskCall Platform is operating as a purpose built Incident Management solution within its operational incident response environment.
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Evolve IT Australia | Professional Services | 95 | $18M | Australia | TaskCall | TaskCall Platform | Incident Management | 2024 | n/a |
In 2024 Evolve IT Australia implemented TaskCall Platform for Incident Management within its managed services operations. Evolve IT Australia is named in third party sample customer lists for TaskCall Platform, implying the platform is used to support IT operations and incident and on call management activities in Australia.
The TaskCall Platform deployment is described in the context of typical Incident Management capability sets, with inferred use of on call scheduling and incident response modules. Implementation is likely to include configuration of alerting and escalation workflows, structured incident lifecycle orchestration and templated response procedures aligned to managed services delivery.
Operational coverage is focused on managed services teams including service desk and network operations, with governance centered on formalizing incident lifecycles, roster and escalation policies and runbook driven response. The implementation narrative positions TaskCall Platform as the operational tool for Incident Management within Evolve IT Australia managed services, and public sources do not disclose integrations or deployment architecture.
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Gordon Flesch Company | Professional Services | 560 | $200M | United States | TaskCall | TaskCall Platform | Incident Management | 2024 | n/a |
In 2024, Gordon Flesch Company implemented TaskCall Platform for Incident Management to coordinate IT and managed services incident response and on call operations within its US service delivery organization. TaskCall Platform is identified in third party vendor research as a supplier used by MSPs and service providers including Gordon Flesch, and the adoption aligns the company with platform capabilities for incident response and on call coordination.
The implementation centers on the TaskCall Platform modules for on call management and incident response, consistent with the vendor positioning. Configuration emphasis is on on call scheduling, incident lifecycle tracking, escalation workflows, alert routing, automated incident assignment, and support for service desk and field engineering workstreams.
Operational coverage is focused on IT service delivery and managed services teams in the United States, with governance controls expected around on call rosters, escalation policies, runbook orchestration, and structured incident postmortem procedures. The deployment reflects common Incident Management functional workflows used by MSPs and service providers, with TaskCall Platform serving as the coordination layer for incident handling and on call coordination.
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