List of Tattle Platform Customers
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Since 2010, our global team of researchers has been studying Tattle Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tattle Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tattle Platform for Customer Experience include: MOD Pizza, a United States based Leisure and Hospitality organisation with 6125 employees and revenues of $461.0 million, The Halal Guys, a United States based Leisure and Hospitality organisation with 1000 employees and revenues of $218.0 million, Carrot Express, a United States based Leisure and Hospitality organisation with 450 employees and revenues of $30.0 million, Roy Rogers Franchise Company, a United States based Leisure and Hospitality organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Tattle Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tattle Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Carrot Express | Leisure and Hospitality | 450 | $30M | United States | Tattle | Tattle Platform | Customer Experience | 2024 | n/a | In 2024, Carrot Express implemented the Tattle Platform across its Miami-based restaurants to capture granular guest feedback and operationalize voice of customer signals. The Tattle Platform is deployed as a Customer Experience application focused on improving restaurant operations and guest experience workflows. Configuration emphasized QR code driven feedback capture at the point of sale and post-order, with implementation scoped to menu-item level feedback capture and online ordering sentiment tracking. Functional capabilities provisioned included survey orchestration, item-level comment collection, real-time reporting dashboards for store managers, and alerting workflows to escalate food quality and delivery issues. Integrations were explicitly built with Paytronix and Toast to link guest feedback to transactions and online orders, enabling correlation of guest sentiment with order and delivery events. The deployment followed a rapid SaaS onboarding path across Miami sites and achieved high general manager adoption, driving operational usage by restaurant operations and guest experience teams. Governance and rollout were operations focused, with ownership placed in restaurant operations and guest experience leadership and phased site activation across Miami restaurants. The engagement delivered reported outcomes including a 10% increase in online ordering scores and double-digit improvements in food quality and delivery metrics according to the vendor case study. | |
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MOD Pizza | Leisure and Hospitality | 6125 | $461M | United States | Tattle | Tattle Platform | Customer Experience | 2023 | n/a | In 2023 MOD Pizza implemented the Tattle Platform as a Customer Experience solution focused on guest recovery, incident response, and retention. The deployment targeted operations and CRM workflows across hundreds of U.S. locations, positioning the Tattle Platform to drive operational accountability and elevate store-level response to guest feedback. The implementation centered on Tattle Platform Guest Incident Management, configured to capture guest feedback, route incidents, and trigger automated recovery workflows. Tattle Platform guest recovery workflows were used to automate outreach and coaching, embedding incident-to-coach processes that translated feedback into manager action and guest recovery activity. Integration work included a direct Punchh integration to connect loyalty and CRM signals with incident workflows, enabling automated identification of at-risk guests and coordinated recovery actions. Operational coverage emphasized store managers and operations teams, with incident routing and coach assignment aligned to existing store and regional management responsibilities. Governance and rollout emphasized operational accountability and manager engagement, with coaching workflows and incident tracking made central to aftercare processes. Outcomes reported in the case study include recovery of $11,017,440 from unhappy guests in six months and increased manager engagement driven by the Tattle Platform guest recovery and coaching processes. | |
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Roy Rogers Franchise Company | Leisure and Hospitality | 20 | $2M | United States | Tattle | Tattle Platform | Customer Experience | 2023 | n/a | In 2023, Roy Rogers Franchise Company implemented the Tattle Platform as a Customer Experience application to capture high-volume, transactional guest feedback. The deployment focused on operations and guest experience functions across the company’s U.S. locations and centralized feedback ingestion for restaurant-level action. The Tattle Platform was configured to leverage feedback collection and recovery features, enabling automated guest recovery workflows and formalized manager accountability. Functional modules implemented included transactional feedback capture, alerting and task assignment for store managers, and structured atmosphere scoring to quantify guest perceptions. Integrations with Olo and Punchh were explicitly used to ingest transaction-linked guest signals, creating a high-volume stream of order-tied feedback that operational teams could action. Those integrations connected Tattle Platform workflows to point-of-order events, enabling more immediate recovery and follow-up tied to specific transactions. Operational rollout emphasized restaurant operations and guest experience teams across U.S. locations, and governance shifted to feedback-driven manager tasks and automated recovery processes. Reported outcomes from the case study include a 3,051% increase in operational insights and a 20% improvement in atmosphere scores, with improved manager accountability through Tattle Platform’s recovery and feedback features. | |
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Leisure and Hospitality | 1000 | $218M | United States | Tattle | Tattle Platform | Customer Experience | 2019 | n/a |
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