List of TCS BaNCS for Insurance Policy Management System Customers
Tata Consultancy Services (TCS)
TCS House Raveline Street Corner of Hazarimal Somani Marg Near Sterling Cinema,
Mumbai, 400 001,
India
Mumbai, 400 001,
India
91 22 6778 9999
Professional Services
607979
$28.9B
Since 2010, our global team of researchers has been studying TCS BaNCS for Insurance Policy Management System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TCS BaNCS for Insurance Policy Management System for Insurance Policy Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TCS BaNCS for Insurance Policy Management System for Insurance Policy Administration include: The New India Assurance Company, a India based Insurance organisation with 10405 employees and revenues of $4.93 billion, ICICI Lombard, a India based Insurance organisation with 15008 employees and revenues of $3.20 billion, Cholamandalam MS General Insurance Company, a India based Insurance organisation with 5500 employees and revenues of $1.50 billion, xBahrain Kuwait Insurance Company, a Bahrain based Insurance organisation with 200 employees and revenues of $310.0 million and many others.
Contact us if you need a completed and verified list of companies using TCS BaNCS for Insurance Policy Management System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cholamandalam MS General Insurance Company | Insurance | 5500 | $1.5B | India | Tata Consultancy Services | TCS BaNCS for Insurance Policy Management System | Insurance Policy Administration | 2023 | n/a |
In 2023, Cholamandalam MS General Insurance Company upgraded its Core PAS to TCS BaNCS for Insurance Policy Management System, deploying a cloud native Insurance Policy Administration platform. The deployment targeted the Private Car line of business, with Private Car LOBs live on the contemporary core PAS platform from Q2 FY, and the implementation established a central system of record for all transaction history across policies and claims. Tata Consultancy Services provided the TCS BaNCS for Insurance Policy Management System solution for this scope.
The implementation emphasized Motor Private Car agile configuration capabilities to enable faster time to market for new product launches, leveraging policy model configuration and product definition tooling consistent with Insurance Policy Administration suites. TCS BaNCS for Insurance Policy Management System was configured with out of the box microservice based APIs and a cloud native architecture, enabling policy issuance workflows and claims processing engines. Operational uptake is evidenced by 71K+ policies issued till date in BaNCS and claims processing activity recorded within the platform.
Architecturally the deployment used microservice oriented APIs for real time integration with channel partners and ecosystem participants, delivering the stated performance and scalability options of a cloud native platform. The platform was integrated to 7 OEMs and more than 70 subsystems across the insurer ecosystem, consolidating transactional and reference data into the central PAS. Integrations covered distribution and servicing touchpoints to provide end to end policy administration and lifecycle management visibility.
Governance and rollout followed a line of business phased go live, positioning the TCS BaNCS for Insurance Policy Management System as the authoritative transactional record to support audit and reconciliation. The configuration first approach and microservice APIs were applied to accelerate product launches and enable real time partner connectivity. The implementation notes cite faster time to market for new products and improved performance and access to scalability options as primary operational benefits.
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ICICI Lombard | Insurance | 15008 | $3.2B | India | Tata Consultancy Services | TCS BaNCS for Insurance Policy Management System | Insurance Policy Administration | 2025 | n/a |
In 2025, ICICI Lombard deployed TCS BaNCS for Insurance Policy Management System to establish a consolidated Insurance Policy Administration platform as part of Project Orion. Project Orion is presented as the insurer’s flagship transformation programme, reshaping the technology landscape to create scalable platforms that strengthen customer and partner experiences.
Artemis, built on the TCS BaNCS suite, unified policy administration, reinsurance and claims servicing into a single platform. The implementation encompassed core modules for policy lifecycle management, reinsurance processing, claims servicing workflows and quote generation automation. During FY2026, major product lines including Retail Health indemnity with the Elevate offering, Group Health and Liability were onboarded to Artemis, extending the Insurance Policy Administration scope across those business lines.
Tata Consultancy Services served as the vendor for the TCS BaNCS for Insurance Policy Management System deployment, with an architecture centered on a single-platform core to simplify the technology estate and improve operational reliability and responsiveness. Complementary AI-led capabilities were integrated alongside the core platform, notably AI Reader to interpret RFQs and past policies for faster quote generation, AI Assist to support surveyors with automated damage identification and repair suggestions, and YUVAA a WhatsApp-based virtual assistant to support employees.
Operational coverage includes underwriting, policy administration, claims operations, reinsurance processing and quote-to-bind workflows for the lines moved onto Artemis, with rollout activity executed through FY2026. Governance and process stewardship were centralized under Project Orion to streamline workflows across impacted functions, and the programme explicitly emphasized automation and AI-led decision support to improve turnaround times and enhance decision-making across the value chain.
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The New India Assurance Company | Insurance | 10405 | $4.9B | India | Tata Consultancy Services | TCS BaNCS for Insurance Policy Management System | Insurance Policy Administration | 2014 | Tata Consultancy Services (TCS) |
In 2014, The New India Assurance Company implemented TCS BaNCS for Insurance Policy Management System as an Insurance Policy Administration platform to support underwriting, policy administration and claims management across its public sector insurance operations. The deployment targeted core commercial insurance workflows and was delivered by Tata Consultancy Services (TCS) to address underwriting, co-insurance and claims processing needs at India’s largest public sector general insurer headquartered in Mumbai.
The implementation of TCS BaNCS for Insurance Policy Management System included canonical Insurance Policy Administration modules, specifically underwriting, claims and policy modules, with functionality delivered through change requests and iterative enhancements. Development work encompassed UI development, web service endpoints, and database code changes, while batch processing and report generation were implemented using PL/SQL scripts and scheduled batch jobs.
Integration work tied the TCS BaNCS for Insurance Policy Management System to a customer-facing web portal via web services, and internal interfacing teams collaborated on agreed data structures and value mappings to support file exchanges. Data extraction routines used database cursors and the UTL_FILE package to produce flat files for downstream consumption, aligning transactional policy data with external systems and reporting processes.
Governance and quality processes were formalized during the rollout, with unit test case creation and execution, functional testing prior to delivery, daily QA triage calls to resolve defects, and routine updates to HP Quality Centre for test and defect tracking. Tata Consultancy Services acted as the implementation partner, managing development, testing coordination and incremental functional deliveries for ongoing enhancements to the TCS BaNCS for Insurance Policy Management System.
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xBahrain Kuwait Insurance Company | Insurance | 200 | $310M | Bahrain | Tata Consultancy Services | TCS BaNCS for Insurance Policy Management System | Insurance Policy Administration | 2021 | n/a |
In 2021, xBahrain Kuwait Insurance Company implemented TCS BaNCS for Insurance Policy Management System as its core Insurance Policy Administration platform. The deployment was announced as a joint initiative covering Bahrain Kuwait Insurance Company and its subsidiary Takaful International, with Tata Consultancy Services supplying the TCS BaNCS core product to support the companies united goals to adopt automated insurance technology and retain market leadership in Bahrain while remaining a vital player in Kuwait.
The implementation emphasized core Insurance Policy Administration capabilities, including policy lifecycle management and product configuration, underwriting rule automation, billing orchestration and collections, document management, and workflow automation to standardize policy servicing and customer interactions. Configuration work targeted design and innovation in policy data models and process automation, reflecting the project description that many advanced operational aspects of insurance processes were considered.
Operational scope spanned insurance operations across the parent company and its Takaful subsidiary, aligning policy administration, product management, underwriting and policy servicing processes across Bahrain and Kuwait. Governance was organized as a joint rollout between the two legal entities to centralize policy management and standardize operational procedures, guided by the vendor supplied core platform and implementation approach.
The program was described by the companies as a qualitative leap in design and innovation for regional insurers, indicating a strategic shift toward automated policy administration and advanced operational capabilities. No specific performance metrics or cost outcomes were provided in source materials.
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Buyer Intent: Companies Evaluating TCS BaNCS for Insurance Policy Management System
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FAQ - APPS RUN THE WORLD TCS BaNCS for Insurance Policy Management System Coverage
TCS BaNCS for Insurance Policy Management System is a Insurance Policy Administration solution from Tata Consultancy Services.
Companies worldwide use TCS BaNCS for Insurance Policy Management System, from small firms to large enterprises across 21+ industries.
Organizations such as The New India Assurance Company, ICICI Lombard, Cholamandalam MS General Insurance Company and xBahrain Kuwait Insurance Company are recorded users of
TCS BaNCS for Insurance Policy Management System for Insurance Policy Administration.
Companies using TCS BaNCS for Insurance Policy Management System are most concentrated in Insurance, with adoption spanning over 21 industries.
Companies using TCS BaNCS for Insurance Policy Management System are most concentrated in India and Bahrain, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of TCS BaNCS for Insurance Policy Management System across Americas, EMEA, and APAC.
Companies using TCS BaNCS for Insurance Policy Management System range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 50%.
Customers of TCS BaNCS for Insurance Policy Management System include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified TCS BaNCS for Insurance Policy Management System customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Policy Administration.