Mumbai, 400001,
India
The New India Assurance Company Technographics
The New India Assurance Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The New India Assurance Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10405 The New India Assurance Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The New India Assurance Company has purchased the following applications: TCS BaNCS for Insurance Claims Management System for Insurance Claims Management in 2014, Microsoft 365 for Collaboration in 2018, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The New India Assurance Company is running and its propensity to invest more and deepen its relationship with Tata Consultancy Services , SSP Group , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The New India Assurance Company revenues, which have grown to $4.93 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The New India Assurance Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The New India Assurance Company Tech Stack and Enterprise Applications
The New India Assurance Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tata Consultancy Services | Legacy | TCS BaNCS for Insurance Claims Management System | Insurance Claims Management | ERP Services and Operations | Tata Consultancy Services (TCS) | 2014 | 2015 |
In 2014 The New India Assurance Company implemented TCS BaNCS for Insurance Claims Management System to address core underwriting, co-insurance and claims workflows, deploying the application as an enterprise claims platform classified under Insurance Claims Management. The TCS BaNCS for Insurance Claims Management System was used alongside CWISS product configurations to deliver underwriting, claims and policy module functionality across the insurer’s business functions.
Implementation work focused on modular functional changes and operational automation, delivered as change requests and feature enhancements. Development activity included UI development, web services implementation, database code changes, PL SQL batch scripts for scheduled report generation, and data extraction to flat files using cursors and the UTL_FILE package, supporting standard claims processing, adjudication, and reporting workflows.
Integrations emphasized service oriented connectivity and internal data exchange, the claims modules were exposed to the corporate web portal through web services and coordinated with internal interfacing teams to define and validate data structures and data values. Tata Consultancy Services (TCS) acted as the system integrator and vendor, providing the TCS BaNCS product and implementation services for the Insurance Claims Management deployment.
Governance and quality control were structured around developer unit testing and coordinated QA, including creation and execution of unit test cases, participation in daily QA triage calls, defect resolution with testing teams, and regular tracking in HP Quality Centre. Change control was managed through documented change requests and iterative releases aligned to functional requirements for underwriting, claims and policy modules.
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Insurance ERP | ERP Services and Operations |
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2015 | 2016 |
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Insurance ERP | ERP Services and Operations |
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2014 | 2015 |
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Insurance Policy Administration | ERP Services and Operations |
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2014 | 2015 |
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The New India Assurance Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, The New India Assurance Company implemented Microsoft 365 for Collaboration. The deployment established a cloud-hosted Microsoft 365 tenancy to centralize email, document management, team chat, and file sync services using the Microsoft 365 suite of capabilities.
Configuration focused on Collaboration modules including Exchange Online for corporate mailflows, SharePoint Online for intranet and document libraries, Microsoft Teams for synchronous communication, and OneDrive for user file storage. The implementation also extended Microsoft 365 functionality to support content and collaboration workflows on the corporate website, while identity and access governance leveraged the platform's cloud identity services to enable single sign on and role based access controls. Governance elements included SharePoint site provisioning patterns, mailbox and retention policies, and Teams lifecycle practices to align collaboration controls with corporate processes.
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The New India Assurance Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, The New India Assurance Company deployed Microsoft Azure Cloud Services to host its public website. Microsoft Azure Cloud Services is used to deliver Application Hosting and Computing Services for the insurer's web presence and digital channels.
The implementation concentrated on scalable web hosting and compute provisioning for the corporate website, centralized content hosting, secure TLS termination and platform level monitoring for web applications. Configuration activities focused on automated provisioning of workloads, capacity scaling and runtime management to support continuous availability of online customer interactions.
Operational scope is the company website and customer facing digital channels, affecting customer service, marketing and digital operations across the organization. Governance emphasized centralized cloud subscription management, role based access control and consolidated logging and monitoring to support routine operations and incident response for the hosted web estate.
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IT Decision Makers and Key Stakeholders at The New India Assurance Company
Apps Being Evaluated by The New India Assurance Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-03-07 | The New India Assurance Company | Evaluated | Tata Consultancy Services | TCS BaNCS | Core Banking | ERP Services and Operations |