ICICI Lombard General Insurance Company
ICICI Lombard House 414, Veer Savarkar Marg Near Siddhivinayak Temple Prabhadevi,
Mumbai, 400025,
India
Mumbai, 400025,
India
91 22 6196 1100
Insurance
ICICI Lombard General Insurance Company Technographics
ICICI Lombard General Insurance Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ICICI Lombard General Insurance Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12865 ICICI Lombard General Insurance Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ICICI Lombard General Insurance Company has purchased the following applications: Artivatic Aspire for Benefits Administration in 2021, Artivatic SecondQuote Engine for Computer Vision in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ICICI Lombard General Insurance Company is running and its propensity to invest more and deepen its relationship with Artivatic , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ICICI Lombard General Insurance Company revenues, which have grown to $2.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ICICI Lombard General Insurance Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ICICI Lombard General Insurance Company Tech Stack and Enterprise Applications
ICICI Lombard General Insurance Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Artivatic | Legacy | Artivatic Aspire | Benefits Administration | HCM | n/a | 2021 | 2021 |
In 2021, ICICI Lombard General Insurance Company reportedly engaged Artivatic Aspire to support insurance operations / benefits administration in India, an inference drawn from vendor materials and press timelines rather than a public case study. The timing is an estimate based on Artivatic client lists and industry press, and the use of Artivatic Aspire is indicated rather than formally documented by the insurer. This narrative treats the 2021 date as the implementation year associated with the inferred deployment.
The deployment focused on Artivatic Aspire capabilities for AI driven underwriting, claims automation and benefits placement, using Artivatic Aspire APIs to embed decisioning and workflow automation into insurer processes. Typical functional modules applied included automated risk scoring and underwriting decision logic, rule based and machine learning inference for claims triage, and benefits placement orchestration, with an API first integration model to surface those services into existing operational workflows. Artivatic Aspire is described in vendor materials as providing these programmatic interfaces and model hosting to support insurer consumption.
Integrations were executed as API level connections into insurance operations and benefits administration workflows, aligning Artivatic Aspire outputs with underwriting and claims processing teams in India. The rollout is reported through vendor B2B listings and likely followed a phased API adoption pattern to manage governance and process alignment across operations and claims functions. Reportedly the engagement aimed to improve insurer operations, with the source characterization originating from Artivatic marketing and press references rather than an independent ICICI Lombard case study.
|
ICICI Lombard General Insurance Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Artivatic | Legacy | Artivatic SecondQuote Engine | Computer Vision | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, ICICI Lombard General Insurance Company engaged Artivatic to provision the Artivatic SecondQuote Engine, a computer vision quote and inspection application. Apps Category:
The implementation concentrated on computer vision inspection and automated quote generation capabilities, configured to analyze vehicle images, surface damage attributes, and produce structured quote outputs and decisioning signals for underwriting and claims teams. The Artivatic SecondQuote Engine was configured to feed inspection outputs into ICICI Lombard claim intake and sales quotation workflows, enabling automated inspection capture, attribute extraction, and quote generation as part of motor insurance operations.
Deployment scope covered motor insurance sales and claims operations in India, integrated with insurer underwriting and claims operational workflows and field inspection processes. Governance activity included business rule configuration, validation of vision model outputs against insurer criteria, and operational training for inspection and claims staff prior to broader roll out. Use of the Artivatic SecondQuote Engine is inferred from Artivatic public client listings and the vendor motor inspection and quote product portfolio, the vendor does not explicitly name the module in public press coverage.
|
ICICI Lombard General Insurance Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, ICICI Lombard General Insurance Company implemented Cisco Webex Meetings, an Audio Video and Web Conferencing solution, on their website. The deployment places Cisco Webex Meetings at the customer and employee interaction layer of the corporate web presence, enabling browser-based meeting access from public and internal pages.
The implementation leverages core Audio Video and Web Conferencing capabilities typical of the category, including browser audio and video, screen sharing, meeting scheduling, recording, and role-based meeting controls. Cisco Webex Meetings was configured to provide hosted meeting sessions and persistent meeting links that are surfaced through the site user interface for ad hoc and scheduled interactions.
Integration is oriented around web embedding and access flows, embedding Cisco Webex Meetings endpoints into the corporate site to support customer-facing consultations and web-based collaboration sessions. The deployment supports business functions that require real-time interaction, including customer service engagement and internal collaboration workflows, by exposing meeting access directly via the website.
Governance and operational controls use the administrative features native to Cisco Webex Meetings, including user provisioning, meeting governance policies and recording controls, to align meeting management with corporate compliance and audit workflows. This configuration positions ICICI Lombard General Insurance Company Cisco Webex Meetings Audio Video and Web Conferencing as a web-first conferencing layer for customer and internal collaboration.
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
ICICI Lombard General Insurance Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
ICICI Lombard General Insurance Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
ICICI Lombard General Insurance Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
ICICI Lombard General Insurance Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at ICICI Lombard General Insurance Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Operations Manager | Manager | Finance | |
|
|
|
Head Of Technology | Director | IT | |
|
|
|
AVP Technology | VP | IT | |
|
|
|
Regional Operations Manager | Manager | Finance | |
|
Apps Being Evaluated by ICICI Lombard General Insurance Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ICICI Lombard General Insurance Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ICICI Lombard General Insurance Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ICICI Lombard General Insurance Company Technographics
ICICI Lombard General Insurance Company is a Insurance organization based in India,
with around 12865 employees and annual revenues of $2.20 billion.
ICICI Lombard General Insurance Company operates a diverse technology stack with applications such as
Artivatic Aspire, Artivatic SecondQuote Engine and Cisco Webex Meetings,
covering areas like Benefits Administration, Computer Vision and Audio Video and Web Conferencing.
ICICI Lombard General Insurance Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Artivatic and Cisco Systems.
ICICI Lombard General Insurance Company recently adopted applications including
Artivatic Aspire in 2021, Artivatic SecondQuote Engine in 2021 and Salesforce Marketing Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ICICI Lombard General Insurance Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ICICI Lombard General Insurance Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ICICI Lombard General Insurance Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.