Mumbai, 400 001,
India
Tata Consultancy Services (TCS)
Tata Consultancy Services (TCS), a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Tata Consultancy Services (TCS) collaboration with software players such as SAP, Toshiba and Tata Consultancy Services empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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AGL Energy, Ltd. | Utilities | 3894 | $856M | Australia | SAP | SAP Fieldglass | Contingent Labor Management | 2021 |
In 2021, AGL Energy, Ltd. deployed SAP Fieldglass as part of a broader SAP S/4HANA consolidation to standardize workforce and procurement processes. SAP Fieldglass was implemented to serve Contingent Labor Management needs for contract workforce visibility and operational coordination across the company’s generation and maintenance operations.
The SAP Fieldglass implementation emphasized core contingent labor capabilities including vendor management, contract workforce visibility, and integration into procurement and work order processes. Configuration work focused on automating prepopulated forms and unified approval workflows to reduce administrative steps for site hazard checks and contractor onboarding, aligning with AGL’s health and safety requirements.
AGL integrated SAP Fieldglass with SAP S/4HANA using SAP Integration Suite and extended capabilities on SAP Business Technology Platform and SAP Extension Suite, and it linked workforce data with SAP Ariba procurement flows. This integration provided a single data loop connecting inventory, procurement, contract workforce rosters, and plant maintenance schedules, enabling faster sourcing of contingent workers and better coordination of parts and labor across generator sites.
Tata Consultancy Services supported the deployment and rollout, and governance changes centralized processes and documentation to enforce consistent approvals and incident reporting. A mobile health and safety app built on SAP Business Technology Platform and integrated into the platform streamlined incident capture and hazardous condition reporting, while unified approvals and consistent documentation reduced variation in field processes.
The deployment of SAP Fieldglass contributed to measurable process improvements that are documented by AGL, including a 60 percent reduction in steps for job site environmental analyses and faster month end financial close cycles that moved from days to hours. The integrated platform also supported workforce flexibility during remote work events and variability in operations between Australia and India, and AGL’s broader SAP ecosystem work was recognized with an SAP Innovation Award for its AGL One iOS app.
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Ahold Delhaize Usa | Retail | 236000 | $59.0B | United States | Toshiba | Toshiba TCx Elevate POS | Point Of Sale | 2020 |
In 2020, Ahold Delhaize Usa deployed Toshiba TCx Elevate POS as a Point Of Sale solution across its U.S. grocery brands, engaging Toshiba and Getronics and retaining Tata Consultancy Services, TCS for systems integration and rollout support. The program was led by Retail Business Services with a clear operational focus on store front end checkout modernization and lane throughput optimization.
Implementation centered on convertible dual use checkout lanes that support both cashier led and self service experiences, using Toshiba TCx Elevate POS and inferred self checkout components to enable runtime lane mode switching and shared hardware operation. Functional modules implemented included POS transaction processing, self checkout workflows, and convertible lane orchestration to increase throughput and front end lane utilization.
The deployment targeted store operations and checkout, integrating the POS software with convertible lane hardware and front end lane management to enable an all lanes open operating model. Tata Consultancy Services, TCS and Getronics coordinated systems integration and store level rollout activities while Toshiba supplied the TCx Elevate POS application components.
Governance emphasized phased store rollouts, operational process changes for checkout staffing and lane configuration, and standardized checkout workflows to support dynamic switching between cashier led and self service modes. The initiative delivered an 'all lanes open' convertible lane outcome to reduce queues and improve lane utilization.
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Ampleon | Manufacturing | 1200 | $450M | Netherlands | Tata Consultancy Services | TCS ERP on Cloud | ERP Financial | 2016 |
In 2016, Ampleon implemented TCS ERP on Cloud to standardize core business processes following its 2015 spin-off. The deployment targeted ERP Financial capabilities and was positioned to unify finance and accounting with manufacturing supply chain workflows across the company.
The TCS ERP on Cloud implementation encompassed finance and accounting, sales & distribution, procurement and production planning modules, aligning configuration to core manufacturing and SCM process flows. The engagement was described by Tata Consultancy Services as a cloud based, rapidly deployable ERP solution supporting finance and core manufacturing and SCM processes, indicating a modular, cloud native architecture optimized for fast rollout.
Tata Consultancy Services served as the system integrator for the program, driving governance around master data, process standardization and cross functional workflows across finance, sales, procurement and production planning. The stated objectives included improving operational agility and optimizing capital investments, with rollout emphasis on standardized global operations and rapid deployment of ERP Financial and manufacturing support capabilities.
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Manufacturing | 750 | $175M | United States | Intel Corporation | Intel Active Management Technology (Intel AMT) | Remote Monitoring and Management | 2021 |
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Aerospace and Defense | 28343 | $5.7B | United Kingdom | SAP | SAP SuccessFactors Employee Central Service Center | HR Service Delivery | 2018 |
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Aerospace and Defense | 28343 | $5.7B | United Kingdom | SAP | SAP SuccessFactors Employee Central | Core HR | 2016 |
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Aerospace and Defense | 28343 | $5.7B | United Kingdom | SAP | SAP HCM Payroll | Payroll | 2016 |
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Aerospace and Defense | 28343 | $5.7B | United Kingdom | SAP | SAP HCM Time and Attendance | Time and Attendance | 2016 |
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Life Sciences | 92815 | $55.5B | Germany | Sitecore | Sitecore Experience Platform | Web Content Management | 2024 |
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Retail | 34000 | $20.5B | United States | Blue Yonder | Blue Yonder Luminate Planning | Supply Chain Management | 2018 |
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Buyer Intent: Companies Evaluating Tata Consultancy Services (TCS) Services
- Vanguard, a United States based Banking and Financial Services organization with 20000 Employees
- Target Enterprises, a United States based Media company with 50 Employees
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