List of Teamwork Chat Customers
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Since 2010, our global team of researchers has been studying Teamwork Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Teamwork Chat for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Teamwork Chat for Collaboration include: SugarCRM, a United States based Professional Services organisation with 600 employees and revenues of $390.0 million, Exposure Ninja, a United Kingdom based Professional Services organisation with 67 employees and revenues of $10.0 million, Invanity United Kingdom, a United Kingdom based Professional Services organisation with 20 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Teamwork Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Teamwork Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Exposure Ninja | Professional Services | 67 | $10M | United Kingdom | Teamwork | Teamwork Chat | Collaboration | 2019 | n/a |
In 2019, Exposure Ninja implemented Teamwork Chat as its primary messaging tool within the Collaboration category to establish a virtual workplace for distributed teams. The implementation is documented in a UK-focused case study and explicitly supports team and one-to-one conversations to enable remote collaboration across multiple countries.
Exposure Ninja configured Teamwork Chat to capture conversational decisions and convert them into actionable tasks, integrating chat workflows with Teamwork Projects and with Teamwork Desk. Functional capabilities in use include persistent channel conversations, direct messaging, and chat-to-task routing, which link conversational outcomes into project task lists and support ticket workflows.
Operational coverage spans agency project delivery and client support teams, with the Chat implementation serving as the entry point for follow-up actions and task assignment. Governance shifted toward chat-first decision capture and task creation practices, tightening handoffs between conversational threads, project task management, and Desk-based support queues, which the case study cites as producing faster decisioning, more efficient remote workflows, and higher team alignment.
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Invanity United Kingdom | Professional Services | 20 | $3M | United Kingdom | Teamwork | Teamwork Chat | Collaboration | 2021 | n/a |
In 2021, Invanity United Kingdom implemented Teamwork Chat as part of a broader adoption of Teamwork.com to streamline project planning, workload management and profitability reporting. The implementation targeted the agency's project planning and delivery workflows within the Collaboration category, supporting coordination across small teams operating in the United Kingdom.
Teamwork Chat was used to centralize task related communication inside the Teamwork platform, aligning messaging threads with project and task records to reduce reliance on fragmented channels. Configuration focused on tying Chat conversations to task assignments, status updates and workload queues, consistent with common Collaboration application capabilities. The deployment emphasized in platform communication to support workload balancing and plan construction.
The rollout consolidated planning and weekly workload management inside Teamwork, and the case study records large reductions in time spent building plans and managing weekly workloads. Governance centered on embedding communications into task workflows and standardizing where task decisions and status are recorded to improve traceability between planning and profitability reporting. No external system integrations or implementation partners are specified.
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SugarCRM | Professional Services | 600 | $390M | United States | Teamwork | Teamwork Chat | Collaboration | 2020 | n/a |
In 2020, SugarCRM implemented Teamwork Chat to centralize internal communication as part of a unified Teamwork deployment. The initiative targeted Collaboration capabilities that unified project management, time tracking, and internal communication across global teams in the 600 employee professional services organization. Teamwork Chat was deployed as the messaging and channels layer inside the broader Teamwork platform to reduce fragmented conversations and provide contextual chat tied to project work.
Configuration emphasized project-aligned messaging channels and conversational threads that map to tasks and time tracking workflows, leveraging standard Collaboration features such as real time messaging and presence to support day to day coordination. Operational coverage extended across global project and delivery teams, with governance focused on a single Teamwork instance, consistent workspace configuration, and adoption controls to standardize collaboration patterns. According to the case study, the implementation improved adoption and cross-team productivity.
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