List of TechnologyOne OneCouncil Payroll Customers
TechnologyOne
Level 11 TechnologyOne HQ, 540 Wickham Street, Fortitude Valley,
Brisbane, 4006, QLD,
Australia
Brisbane, 4006, QLD,
Australia
61 7 3167-7300
Professional Services
1500
$300M
Since 2010, our global team of researchers has been studying TechnologyOne OneCouncil Payroll customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TechnologyOne OneCouncil Payroll for Payroll from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TechnologyOne OneCouncil Payroll for Payroll include: Blacktown City Council, a Australia based Government organisation with 2092 employees and revenues of $550.0 million, Toowoomba Regional Council (TRC), a Australia based Government organisation with 1488 employees and revenues of $396.0 million, City of Swan, a Australia based Government organisation with 550 employees and revenues of $145.0 million, City of Mandurah, a Australia based Government organisation with 500 employees and revenues of $90.0 million, City of Greater Geraldton, a Australia based Government organisation with 315 employees and revenues of $62.0 million and many others.
Contact us if you need a completed and verified list of companies using TechnologyOne OneCouncil Payroll, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TechnologyOne OneCouncil Payroll customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blacktown City Council | Government | 2092 | $550M | Australia | TechnologyOne | TechnologyOne OneCouncil Payroll | Payroll | 2018 | n/a |
In 2018 Blacktown City Council implemented TechnologyOne OneCouncil Payroll as a core Payroll application to centralize payroll and HR-adjacent functions across the organization. The deployment formed part of a broader Technology One ERP footprint used by the council, targeting HR, payroll administration, talent and workforce onboarding and exit processes across council business units.
Configuration work focused on Payroll processing modules within TechnologyOne OneCouncil Payroll, integration of ECM for HR records, automation of onboarding and exit workflows, and the construction of client hierarchies to support compliance and risk identification. The program emphasized process mapping, data modelling and rigorous business analysis to align payroll configuration with council policy, regulatory requirements and information model architecture.
Architecture and systems integrations were governed by the council IT strategy and enterprise architecture, including efforts to add CRM functionality into the Technology One ERP and to migrate reporting datasets into SSRS and other reporting facilities. The broader implementation portfolio included coordination with ServiceNOW for IT service management, and Office 365 and Microsoft Teams for collaboration, ensuring payroll data feeds and reporting were consumable by existing reporting and service platforms.
Governance and rollout incorporated a suite of frameworks created during the program, including Reporting Framework, Architecture Framework, Project Management, Change Management and Incident Management, plus a formal project handover process from PMO to BAU. The initiative also included decommissioning of legacy systems such as CIVIL Payroll, HR, Fleet management, BCAMS and Magic IT Helpdesk Management tool, development of roadmaps and transition plans for outsourcing opportunities, and establishment of KPIs that improved requirements, testing and deployment cycles by 60 percent.
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City of Greater Geraldton | Government | 315 | $62M | Australia | TechnologyOne | TechnologyOne OneCouncil Payroll | Payroll | 2022 | Tango IT |
In 2022, the City of Greater Geraldton commenced implementation of TechnologyOne OneCouncil Payroll following council approval of the OneCouncil ERP tender. TechnologyOne OneCouncil Payroll is in the Payroll category and was procured to simplify work processes across financial management, supply chain management, contract management, business strategy and planning, human resources and compliance systems.
Implementation scope centers on the TechnologyOne OneCouncil Payroll module as part of the broader OneCouncil suite, with configuration activities focused on payroll processing, employee master data, pay run scheduling, taxation and local government compliance workflows. The project plan calls for staged module onboarding, with payroll configured to operate alongside human resources and financial management modules to consolidate transactional and personnel data. This aligns with standard Payroll functional flows including pay calculations, leave and superannuation processing, and payroll reporting for municipal operations.
Operational ownership sits with the City of Greater Geraldton internal ERP implementation team, who are working with Perth based SI Tango IT to lock in a module roll out schedule and delivery milestones. The implementation will cover municipal business functions including finance, supply chain, human resources and payroll across council operations. The City will be joining other Australian local governments deploying OneCouncil, including Shire of Serpentine Jarrahdale, City of Karratha, Town of Port Hedland and City of Nedlands.
Governance emphasis is on staged rollouts and process alignment, with the internal ERP team coordinating configuration, testing and cutover sequencing in collaboration with Tango IT. The OneCouncil solution has been described as a best practice system that will increase the City of Greater Geraldton capability to deliver excellent service to customers.
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City of Kalamunda, Community Support | Government | 250 | $51M | Australia | TechnologyOne | TechnologyOne OneCouncil Payroll | Payroll | 2024 | n/a |
In 2024, the City of Kalamunda implemented TechnologyOne OneCouncil Payroll as part of a broader OneCouncil ERP deployment. The deployment uses TechnologyOne's SaaS+ delivery model and classifies the payroll capability under the Payroll category, with a single annual fee covering implementation, operation and support to accelerate digital capability across municipal services.
The implementation scope explicitly covers core ERP modules including Financials, Human Resources and Payroll, Enterprise Asset Management and Supply Chain Management, with TechnologyOne OneCouncil Payroll centralising payroll processing and workforce records alongside HR workflows. OneCouncil is configured to support procurement, asset development and maintenance workflows for the City, tying payroll and HR data into operational asset and procurement processes.
Operational coverage targets the City of Kalamunda's community support, finance, asset management and environmental stewardship programs, and the City is the first Perth metro council to adopt TechnologyOne's SaaS+ offering. The platform centralises real-time data across departments to support forecasting of budget scenarios and to inform renewable energy, sensitive waste management, water sustainability and bushfire preparedness planning.
Governance and rollout are structured around the SaaS+ commercial and delivery model, where TechnologyOne assumes responsibility for delivering the complete solution including implementation, operation and support, reducing upfront capital expenditure for the council. This vendor-delivered model functions as an implementation safety net and enables an accelerated rollout of core business functions such as Payroll while shifting operational delivery accountability to TechnologyOne.
The public announcement describes expected benefits including reduced costs, streamlined processes and improved ability to anticipate community needs to deliver accessible, high quality community services. TechnologyOne OneCouncil Payroll and the wider OneCouncil deployment are positioned to provide real-time operational visibility to staff and elected officials, informing decision making across finance, HR and asset lifecycle management.
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City of Mandurah | Government | 500 | $90M | Australia | TechnologyOne | TechnologyOne OneCouncil Payroll | Payroll | 2020 | n/a |
In 2020 the City of Mandurah implemented TechnologyOne OneCouncil Payroll as part of a broader OneCouncil SaaS modernization program. The council moved finance, supply chain management, asset management, human resources, payroll and electronic document management into the TechnologyOne OneCouncil SaaS environment to establish a single enterprise platform supporting customer facing self service and mobile access.
The TechnologyOne OneCouncil Payroll deployment included configuration of payroll processing workflows to support the council practice of holding pay runs open until the latest possible time so late changes can be captured. The implementation emphasized payroll automation and scheduling, payroll processing controls, and reporting capabilities, the latter aligned with the councils stated goal of faster and simpler budgeting and analytics. TechnologyOne OneCouncil Payroll is referenced explicitly as the Payroll application driving these functional changes.
Architecturally the solution was delivered as TechnologyOne SaaS, enabling anywhere access from any device and supporting remote operations during the COVID 19 period. The payroll capability was integrated inside the OneCouncil suite alongside human resources and finance modules, enabling shared employee records and payroll posting workflows into council financial ledgers and reporting datasets. The new environment went live in late September 2020 and was completed while project teams at Mandurah and TechnologyOne transitioned to remote work.
Governance and operational rollout focused on consolidating disparate administrative processes into the OneCouncil platform, reducing after hours manual intervention for pay runs and improving access to analytics for budgeting and reporting. The council communicated that payroll run times were expected to reduce from hours to minutes and that the payroll team would experience reduced after hours workload, outcomes stated by City of Mandurah leadership and TechnologyOne in project communications.
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City of Swan | Government | 550 | $145M | Australia | TechnologyOne | TechnologyOne OneCouncil Payroll | Payroll | 2017 | n/a |
In 2017 the City of Swan implemented TechnologyOne OneCouncil Payroll to support core payroll operations. The City of Swan TechnologyOne OneCouncil Payroll Payroll deployment replaced Aurion Payroll and established a centralized payroll platform for the Payroll and HR functions, supporting fortnightly pay cycles across council staff.
The implementation included configuration of the OneCouncil payroll module, formal requirements gathering, project scoping, and documentation of solution outlines. Configuration and system refinement work included writing test scenarios, conducting System Integration Testing and User Acceptance Testing, and executing four parallel payroll runs during the cutover period. The project also covered application upgrades and patching as part of ongoing platform maintenance.
Functional capabilities implemented included the core payroll engine, Talent Management module, and the rollout of Single Touch Payroll functionality to meet Australian Taxation Office reporting requirements. The City also progressed HRP Analytics and digital forms as part of its current package of work, extending the TechnologyOne OneCouncil Payroll footprint into analytics and employee self service workflows.
Integrations were explicitly implemented with EmpLive for award interpretation and rostering, creating a fully integrated award interpretation to payroll flow. The Single Touch Payroll integration with ATO reporting was delivered as part of the payroll configuration. Operational ownership was held by the Payroll Services team and Business System Analysts, with Executive and Management oversight to ensure configuration aligned to business direction.
Governance and process changes included a led pay cycle change, development of test scripts and a variance report to detect payroll issues prior to pay runs, and ongoing liaison between payroll leads and executives for configuration decisions. Outcomes recorded in project notes include improved payroll processing and zero issues identified in the first payroll audit after implementation, demonstrating operational stabilization following the TechnologyOne OneCouncil Payroll deployment.
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Government | 1488 | $396M | Australia | TechnologyOne | TechnologyOne OneCouncil Payroll | Payroll | 2018 | n/a |
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Buyer Intent: Companies Evaluating TechnologyOne OneCouncil Payroll
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD TechnologyOne OneCouncil Payroll Coverage
TechnologyOne OneCouncil Payroll is a Payroll solution from TechnologyOne.
Companies worldwide use TechnologyOne OneCouncil Payroll, from small firms to large enterprises across 21+ industries.
Organizations such as Blacktown City Council, Toowoomba Regional Council (TRC), City of Swan, City of Mandurah and City of Greater Geraldton are recorded users of
TechnologyOne OneCouncil Payroll for Payroll.
Companies using TechnologyOne OneCouncil Payroll are most concentrated in Government, with adoption spanning over 21 industries.
Companies using TechnologyOne OneCouncil Payroll are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of TechnologyOne OneCouncil Payroll across Americas, EMEA, and APAC.
Companies using TechnologyOne OneCouncil Payroll range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.
Customers of TechnologyOne OneCouncil Payroll include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified TechnologyOne OneCouncil Payroll customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payroll.