List of Tecsys Omni OMS Customers
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Since 2010, our global team of researchers has been studying Tecsys Omni OMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tecsys Omni OMS for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tecsys Omni OMS for Order Management include: Columbia Sportswear, a United States based Retail organisation with 9450 employees and revenues of $3.46 billion, Red Wing Shoe, a United States based Retail organisation with 2100 employees and revenues of $500.0 million, Browns Shoes, a Canada based Retail organisation with 1000 employees and revenues of $350.0 million, Capacity LLC, a United States based Distribution organisation with 800 employees and revenues of $280.0 million, POLITIX, a Australia based Retail organisation with 250 employees and revenues of $27.0 million and many others.
Contact us if you need a completed and verified list of companies using Tecsys Omni OMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tecsys Omni OMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Browns Shoes | Retail | 1000 | $350M | Canada | Tecsys | Tecsys Omni OMS | Order Management | 2019 | n/a |
In 2019, Browns Shoes implemented Tecsys Omni OMS to centrally manage omnichannel fulfillment and inventory across its retail store network. The deployment targeted Order Management capabilities to provide consistent transaction processing and inventory visibility for both associates and customers at every store.
The Tecsys Omni OMS implementation delivered real-time inventory visibility and optimized order routing as core modules. Configuration emphasized processing transactions from any order source quickly, consolidating multi-line orders and orchestrating routing rules to send order lines to designated store locations for customer pickup or to consolidate into single box shipments for shipping.
Operational coverage included in-store access for every associate and customer facing fulfillment channels across the retail estate, extending Order Management to store operations, inventory management, pick and pack, and customer pickup workflows. The solution was configured to support hub and spoke retail operational capabilities, enabling central orchestration of fulfillment decisions and local store execution.
Governance and process changes centered on centralized order orchestration and standardized routing policies to ensure consistent pickup and shipping behavior across sites. Browns Shoes reported benefits that included real-time inventory visibility, optimized order routing and the enabling of advanced hub and spoke retail operations as part of the Tecsys Omni OMS rollout.
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Capacity LLC | Distribution | 800 | $280M | United States | Tecsys | Tecsys Omni OMS | Order Management | 2017 | n/a |
In 2017, Capacity LLC implemented Tecsys Omni OMS as its chosen Order Management solution, and concurrently selected Tecsys WMS Solutions to support warehouse execution and fulfillment. The procurement established Tecsys Omni OMS as the core order orchestration layer for Capacity LLC, aligning order intake and fulfillment workflows within the Order Management category.
Tecsys Omni OMS was configured to manage multichannel order capture, inventory allocation rules, fulfillment orchestration, and returns workflows, using configurable business rules to route orders to fulfillment streams. The implementation emphasized configurable order lifecycle management, release and pick prioritization, and exception handling capabilities typical of enterprise Order Management systems.
Integration work connected Tecsys Omni OMS with Tecsys WMS Solutions to synchronize inventory availability, shipment status, and warehouse tasking, enabling a unified fulfillment handoff between order management and warehouse execution. Operational scope encompassed distribution and warehouse operations, supply chain planning, fulfillment teams, and customer service functions, centralizing order visibility across those groups.
Governance reforms accompanying the rollout focused on standardizing order processing procedures, defining escalation workflows for fulfillment exceptions, and establishing operational ownership for order lifecycle governance. The program used phased deployment across operational units and emphasized training for warehouse and customer service staff to align process and system behavior with the new Tecsys Omni OMS Order Management environment.
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Columbia Sportswear | Retail | 9450 | $3.5B | United States | Tecsys | Tecsys Omni OMS | Order Management | 2018 | n/a |
In 2018, Columbia Sportswear implemented Tecsys Omni OMS. Tecsys Omni OMS is an Order Management application that Columbia deployed to centralize order orchestration across its retail and wholesale channels and to provide a unified order lifecycle platform for order capture, allocation, fulfillment, and returns processing.
The implementation configured core Order Management capabilities including order capture and validation, inventory allocation and reservation logic, fulfillment orchestration across distribution points, and returns management workflows. Operational responsibility was placed with supply chain and order operations teams, and the deployment established centralized workflow rules for channel prioritization, split shipments, and exception handling. The narrative focuses on the application architecture and functional modules of Tecsys Omni OMS, and the role it plays in Columbia Sportswear Order Management for retail fulfillment and customer order lifecycle control.
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POLITIX | Retail | 250 | $27M | Australia | Tecsys | Tecsys Omni OMS | Order Management | 2020 | n/a |
In 2020 POLITIX deployed Tecsys Omni OMS to orchestrate and fulfill customer orders across its Australian store network. Tecsys Omni OMS is operating as the retailer's Order Management system to centralize order capture and coordinate fulfillment decisions across channels.
The implementation emphasized store-led and micro fulfilment workflows, delivering category-aligned capabilities such as centralized inventory visibility, order routing and orchestration, store fulfillment reservation and pick and pack workflows, and returns handling. Tecsys Omni OMS was configured to support fulfillment orchestration typical of Order Management solutions, aligning inventory state and order lifecycle management across retail and e-commerce channels.
Operational coverage for the Tecsys Omni OMS rollout is focused on POLITIX retail operations across its network of physical stores in Australia, where the system is used to route online orders to stores for fulfillment and to support micro fulfilment initiatives. Governance and process adjustments centered on defining order routing rules, standardizing in-store fulfillment procedures, and integrating store operations into a unified order orchestration workflow.
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Red Wing Shoe | Retail | 2100 | $500M | United States | Tecsys | Tecsys Omni OMS | Order Management | 2017 | n/a |
In 2017 Red Wing Shoe implemented Tecsys Omni OMS as its Order Management solution. The implementation is listed on the Tecsys customer site and aligns with Red Wing Shoe’s U.S. retail operations, a footwear retailer with approximately 2100 employees and reported revenue of 500000000. Tecsys Omni OMS was positioned to centralize order control across store and digital channels.
The Tecsys Omni OMS deployment emphasized core Order Management capabilities, including order capture and lifecycle management, distributed order orchestration, inventory visibility and allocation, multichannel fulfillment routing, and returns management. Implementation work included configuration of order workflows, fulfillment rules and exception handling to support retail store pickup and e-commerce fulfillment patterns. The full application name Tecsys Omni OMS appears in vendor materials as the primary platform for these functions.
Operational scope focused on retail fulfillment, customer service order processing and warehouse fulfillment activities across Red Wing Shoe U.S. operations. Governance adaptations associated with the deployment centered on centralizing order orchestration ownership, defining exception management processes and standardizing cross‑channel fulfillment policies to support consistent order outcomes.
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