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Browns Shoes
Location
2255 Rue Cohen,
Saint-Laurent, H4R 2N7, QC,
Canada
Website
https://www.brownsshoes.com/
Phone
1 514-334-5000
Artw industry
Retail
Employee
Revenue

Browns Shoes Technographics

Browns Shoes Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Browns Shoes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Browns Shoes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Browns Shoes has purchased the following applications: Apple Pay for Payment Processing in 2021, Microsoft 365 for Collaboration in 2018, Salesforce Commerce Cloud for eCommerce in 2012 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Browns Shoes is running and its propensity to invest more and deepen its relationship with Apple , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Browns Shoes revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Browns Shoes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Browns Shoes Tech Stack and Enterprise Applications

Browns Shoes ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apple Legacy Apple Pay Payment Processing ERP n/a 2021 2021
In 2021, Browns Shoes implemented Apple Pay for Payment Processing on its Canadian e-commerce website. The Apple Pay integration was embedded in the online checkout flow to enable device-based authentication, tokenized card payments, and a streamlined payment sheet experience for customers using Apple devices. The implementation encompassed client-side payment button and payment sheet configuration alongside server-side token exchange and order creation workflows tied to the retailer's merchant payment processing pipeline. Functional coverage targeted core Payment Processing responsibilities, including authorization handling, secure token storage patterns on the server, and checkout UI changes to present Apple Pay as a payment option. Operational scope focused on the web storefront and the e-commerce, payments, and finance teams responsible for reconciliation and order settlement. Governance and process updates included revisions to checkout workflows, payment acceptance policies, and customer-facing payment disclosures to reflect Apple Pay usage and secure device authentication.
Browns Shoes Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, Browns Shoes deployed Microsoft 365 to support corporate collaboration and productivity across its Canadian operations. Browns Shoes uses Microsoft 365 on their website and as the primary Collaboration platform for the organization, covering employee communications and content services for its approximately 1,000 staff. The deployment centers on Microsoft 365 and leverages standard Collaboration capabilities to provide email, team chat, document collaboration and cloud file storage. Configuration emphasized tenant level administration, identity and access controls, and information governance to manage corporate communications and retail support functions. Typical functional modules implemented align with Collaboration category expectations and include Exchange Online for mail, Microsoft Teams for synchronous collaboration, SharePoint Online for intranet and content management, and OneDrive for personal file synchronization, enabling unified communication and document workflows. Governance was organized around centralized administration and policy controls to align collaboration, security and compliance across departments and the public website.
Collaboration Collaboration 2021 2021
Browns Shoes eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Commerce Cloud eCommerce eCommerce n/a 2012 2012
In 2012, Browns Shoes implemented Salesforce Commerce Cloud to power eCommerce on their public website brownsshoes.com. The Salesforce Commerce Cloud deployment centralized the retailer's online storefront and customer-facing catalog, establishing a single application layer for product presentation and shopping cart workflows. Configuration included storefront management, catalog and merchandising controls, content management for product detail and landing pages, and checkout orchestration consistent with common eCommerce functional modules. The implementation provided application-level configuration for promotions, product variants, and inventory visibility to support online merchandising and transactional flows. The Salesforce Commerce Cloud instance is embedded on the Browns Shoes website and serves core business functions including online sales, merchandising, marketing, and eCommerce operations. Operational coverage is focused on site-level storefront operations and catalog administration under the retailer's commercial teams. Operational governance centered on eCommerce and merchandising teams managing catalog updates, promotional campaigns, and storefront content directly within Salesforce Commerce Cloud, aligning content workflows with online merchandising processes. The narrative reflects a platform-first approach to the retailer's digital storefront without asserting outcomes beyond configuration and operational scope.
Personalization and Product Recommendations eCommerce 2016 2016
Shipping Management eCommerce 2016 2016
Browns Shoes SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Order Management SCM 2013 2013
Order Management SCM 2019 2019
Browns Shoes CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2021 2021
Customer Experience CRM 2020 2020
Marketing Automation CRM 2012 2012
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Browns Shoes ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2023 2023
Browns Shoes PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Browns Shoes IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2017 2017
Browns Shoes CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Browns Shoes

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Browns Shoes Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Browns Shoes IT executives and key decision makers. This section highlights Browns Shoes's latest recorded technology evaluations, including Microsoft Dynamics 365 Commerce for eCommerce on 2025-04-01 and Moneris for Payment Processing on 2025-01-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Browns Shoes digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-04-01 Browns Shoes Evaluated Microsoft Microsoft Dynamics 365 Commerce eCommerce eCommerce
2025-01-06 Browns Shoes Evaluated Moneris Moneris Payment Processing ERP
FAQ - APPS RUN THE WORLD Browns Shoes Technographics
Browns Shoes is a Retail organization based in Canada, with around 1000 employees and annual revenues of $350.0 million.
Browns Shoes operates a diverse technology stack with applications such as Apple Pay, Microsoft 365 and Salesforce Commerce Cloud, covering areas like Payment Processing, Collaboration and eCommerce.
Browns Shoes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Apple, Microsoft and Salesforce.
Browns Shoes recently adopted applications including Freshservice in 2023, Apple Pay in 2021 and CodeTwo Email Signatures in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Browns Shoes’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Browns Shoes’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Browns Shoes technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.