List of TeleSign Digital Identity Customers
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United States
Since 2010, our global team of researchers has been studying TeleSign Digital Identity customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TeleSign Digital Identity for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TeleSign Digital Identity for Identity and Access Management (IAM) include: Affirm, a United States based Professional Services organisation with 2171 employees and revenues of $1.59 billion, TIER Mobility, a Germany based Professional Services organisation with 720 employees and revenues of $86.0 million, Skype Communications, a Luxembourg based Professional Services organisation with 44 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using TeleSign Digital Identity, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TeleSign Digital Identity customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Affirm | Professional Services | 2171 | $1.6B | United States | TeleSign | TeleSign Digital Identity | Identity and Access Management (IAM) | 2022 | n/a |
In 2022, Affirm integrated TeleSign Digital Identity as an Identity and Access Management (IAM) capability across its consumer-facing checkout and onboarding flows in the United States, aiming to strengthen fraud detection, streamline approvals, and enable programmable payment reminders. The deployment used TeleSign Digital Identity to inject phone-based identity signals directly into decisioning points during purchase and account creation.
The implementation leveraged TeleSign Verification and Phone ID capabilities to validate user phone attributes, confirm possession signals, and feed verified identity data into approval workflows. TeleSign Digital Identity was used to support verification-driven approval rules and to trigger programmable payment reminder workflows that operate alongside checkout logic.
Operational coverage was explicitly the United States, and affected business functions included fraud detection, underwriting and approvals, payments, and customer onboarding. The integration points were the checkout flow, onboarding flow, and payment reminder workflows, aligning identity verification outputs with operational decisioning.
Affirm reported that when Affirm was presented at checkout the TeleSign-enabled flows contributed to a reported 10% plus increase in conversion, according to the TeleSign case study. Governance and process changes centered on instrumenting verification signals into existing approval rules and operationalizing phone identity data within customer lifecycle workflows.
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Skype Communications | Professional Services | 44 | $15M | Luxembourg | TeleSign | TeleSign Digital Identity | Identity and Access Management (IAM) | 2020 | n/a |
In 2020, Skype Communications deployed TeleSign Digital Identity to harden inbound call handling for its virtual-number service, aligning the implementation with Identity and Access Management (IAM) controls for phone-based interactions. The deployment targeted fraud mitigation and call screening functions, using the TeleSign Digital Identity application to embed phone-number reputation and risk evaluation into call admission flows.
The implementation used TeleSign Intelligence phone-number reputation scoring and risk recommendations as core capabilities. TeleSign Intelligence flagged and blocked high-risk inbound calls through score-driven decisioning, enabling automated blocking rules that collectively prevented roughly 1 million fraudulent calls per day, representing about 50% of inbound virtual-number traffic.
Operational coverage centered on the virtual-number service, with the TeleSign Digital Identity solution operating inline to assess inbound call risk before session establishment. Business functions impacted included fraud operations, customer support, and product teams responsible for call routing and quality, with the solution providing real-time risk signals to operational workflows.
Governance relied on score thresholds and TeleSign risk recommendations to operationalize blocking policies and to tune screening sensitivity over time. The deployment improved call durations and customer satisfaction across Skype Communications service as reported, while maintaining a policy-driven approach to flagging and blocking high-risk inbound calls.
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TIER Mobility | Professional Services | 720 | $86M | Germany | TeleSign | TeleSign Digital Identity | Identity and Access Management (IAM) | 2022 | n/a |
In 2022, TIER Mobility deployed TeleSign Digital Identity across its European app registration flow to provide background mobile identity proofing. TeleSign Digital Identity was implemented as an Identity and Access Management (IAM) capability to support first touch identity verification and ongoing fraud scoring during user onboarding.
The implementation used TeleSign Score and TeleSign Intelligence products to deliver real time risk scoring and phone intelligence within the registration workflow. Score/Intelligence were embedded into the app registration orchestration to evaluate device and mobile signals for account creation, enabling automated decisioning and reduced manual review while preserving a seamless ride-start onboarding experience.
Operational coverage focused on Europe and impacted customer onboarding and fraud prevention functions, including payment authorization touchpoints where credit card fraud was reduced. The deployment reportedly blocked hundreds of fraudulent transactions per day, and governance centered on integrating TeleSign Score/Intelligence outputs into TIER Mobility fraud operations and onboarding workflows to drive automated blocking and monitoring.
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