List of Temenos edgeConnect Customers
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Since 2010, our global team of researchers has been studying Temenos edgeConnect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Temenos edgeConnect for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Temenos edgeConnect for Customer Experience include: Direct Line Group, a United Kingdom based Insurance organisation with 8975 employees and revenues of $6.22 billion, Thakral One Incorporated, a Singapore based Professional Services organisation with 12000 employees and revenues of $4.20 billion, Brit Insurance, a United Kingdom based Insurance organisation with 959 employees and revenues of $3.52 billion and many others.
Contact us if you need a completed and verified list of companies using Temenos edgeConnect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Temenos edgeConnect customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brit Insurance | Insurance | 959 | $3.5B | United Kingdom | Temenos | Temenos edgeConnect | Customer Experience | 2009 | n/a |
In 2009 Brit Insurance procured Temenos edgeConnect under an Enterprise License to underpin its Britbord service offering. Temenos edgeConnect, classified in the Customer Experience category, was selected to provide the infrastructure to rapidly create enhanced services and products for distribution to brokers, coverholders and internal staff.
The implementation centered on provisioning a centralized platform instance for Britbord that exposed channel distribution and eCommerce capabilities. Temenos edgeConnect delivered customer experience functionality typical for the category, including product configuration and catalog management, self-service portal delivery, and API-driven provisioning for external distribution channels, enabling Brit to assemble and push new products and services without bespoke channel development.
Operational scope covered broker, coverholder and internal user workflows accessed through the Britbord service, with the Enterprise License establishing unified licensing and deployment governance across those distribution channels. The stated outcome from the engagement was the ability to rapidly create and distribute enhanced services and products, positioning Temenos edgeConnect as an infrastructural component of Brit Insurance’s channel and service orchestration strategy.
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Direct Line Group | Insurance | 8975 | $6.2B | United Kingdom | Temenos | Temenos edgeConnect | Customer Experience | 2018 | n/a |
In 2018, Direct Line Group implemented Temenos edgeConnect as part of a multi channel Customer Experience program to deliver new web based quote and buy capabilities for motor and commercial insurance. The implementation supported the Digital project DL4B and fed into broader mobile first journeys under Best for Customer, establishing Temenos edgeConnect as the customer facing quote and buy engine within the overall Customer Experience architecture.
The technical implementation encompassed front end UI customer journeys and quote and buy optimisation, complemented by Java and Python backend microservices and a defined end to end technical architecture for QA, DevOps, and test automation. Temenos edgeConnect was integrated into those application flows while development practices emphasized test first delivery, automated Selenium BDD frameworks with Cucumber feature files, Protractor for Angular testing, and browser automation via cloud services.
Integrations in the implementation included application and middleware connectivity using Mulesoft to link core policy systems such as Guidewire, tagging and analytics through Adobe Tag Manager, campaign components via Optilead, and API validation with POSTMAN. The runtime footprint used AWS EC2 instances along with containerization tooling in Jenkins and Docker and caching via Squid to support multi brand delivery across Direct Line, Churchill and Privilege in the United Kingdom.
Project governance was organized under SCRUM and Kanban, led by an Agile Delivery Lead who built and scaled product delivery teams across internal and onshore and offshore delivery resources. Continuous integration and continuous delivery pipelines were formalized with Jenkins and automated testing, and delivery practices encompassed product team ownership, sprint based releases, and cross functional coordination between development, QA, operations, and product management to operationalize Temenos edgeConnect within the Customer Experience stack.
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Thakral One Incorporated | Professional Services | 12000 | $4.2B | Singapore | Temenos | Temenos edgeConnect | Customer Experience | 2016 | n/a |
In 2016 Thakral One Incorporated designed a prototype of the user interface for multiple mobile bank applications using Temenos edgeConnect, targeting core mobile banking journeys and responsive UI components. The implementation leveraged Temenos edgeConnect to compose front end screens and mock service interactions as part of the Customer Experience initiative. Work emphasized componentized UI patterns and cross platform responsive design for mobile channels.
Development and enablement included trainings on Temenos edgeConnect with hands on use of Bootstrap AngularJs jQuery and HTML5 to accelerate interface development and prototyping. Engineers used Temenos edgeConnect to wireframe user flows and build front end components that interact with platform endpoints aligning engineering practice to customer facing interface development. Governance centered on standard front end frameworks and code reuse patterns to support iterative prototyping of mobile banking experiences.
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