List of Tensor T32xx series Customers
Saint Neots, PE19 5JY,
United Kingdom
Since 2010, our global team of researchers has been studying Tensor T32xx series customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tensor T32xx series for Time Clock (Hardware) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tensor T32xx series for Time Clock (Hardware) include: EDF Energy, a United Kingdom based Utilities organisation with 11000 employees and revenues of $12.00 billion, Lancashire Fire And Rescue Service, a United Kingdom based Government organisation with 1200 employees and revenues of $144.0 million, Birkett Long, a United Kingdom based Professional Services organisation with 964 employees and revenues of $136.0 million, Frome Livestock, a United Kingdom based Distribution organisation with 270 employees and revenues of $95.0 million, Euroglaze Prestige Windows, a United Kingdom based Manufacturing organisation with 55 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Tensor T32xx series, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Birkett Long | Professional Services | 964 | $136M | United Kingdom | Tensor plc | Tensor T32xx series | Time Clock (Hardware) | 2023 | Planet Intelligent Technology |
In 2023, Birkett Long deployed Tensor T32xx series time clock terminals during an office relocation, with Planet Intelligent Technology delivering on-site provisioning and installation. The deployment installed Tensor T32xx series devices as networked Time Clock (Hardware) terminals within the relocated office footprint, bringing physical clocking endpoints online and registering devices into the firm’s service management intake.
Configuration work encompassed physical installation, network provisioning and device commissioning of the Tensor T32xx series to support standard clocking workflows for Time Clock (Hardware) devices, including timestamp capture and staff authentication. Support and troubleshooting procedures were established to cover both on-site diagnostics and remote assistance for device issues.
Operational coverage was delivered under an ITIL framework by Planet Intelligent Technology, with incidents and asset tickets tracked through FreshService and HaloPSA, and remote support tools such as TeamViewer and ZohoAssist used for diagnostics. The Tensor T32xx series rollout was coordinated alongside other relocated infrastructure items including Poly Studio X50 video-conferencing units and the GoBright booking system as part of the same office move project.
Governance followed structured service management processes, monthly service desk reports were produced to analyse SLA and KPI trends, and knowledge base documentation was improved to support end-user onboarding and ongoing support of the Tensor T32xx series. The implementation positioned the Tensor T32xx series within Birkett Long’s existing IT support operations, with Planet Intelligent Technology responsible for ongoing operational support and user-level assistance.
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EDF Energy | Utilities | 11000 | $12.0B | United Kingdom | Tensor plc | Tensor T32xx series | Time Clock (Hardware) | 2015 | n/a |
In 2015 EDF Energy deployed the Tensor T32xx series Time Clock (Hardware) across its United Kingdom sites to support time and attendance capture. The deployment is documented by the vendor as part of its Time & Attendance and Access Control solutions and was applied specifically to HR and payroll related time tracking at EDF Energy.
The implementation centered on Tensor T32xx clocking terminals installed at site entry points and work locations, configured for badge and terminal clocking and for basic access control events. Configuration work included terminal provisioning, time capture firmware alignment, and on-device settings to standardize punch capture and event logging across sites.
Operationally the Tensor T32xx series fed centralized time and attendance reporting workflows used by HR and payroll, aligning terminal event data with downstream payroll processing and workforce scheduling functions. Integrations are described at the functional level as linking terminal event streams into HR and payroll processes and reporting pipelines without vendor named third party systems specified.
Governance for the rollout was oriented to HR and payroll ownership, with operational controls around terminal configuration, data capture policies, and reporting requirements to improve workforce time capture and reporting across EDF Energy UK sites. The vendor lists EDF Energy as a customer for Tensor Time & Attendance and Access Control solutions, and the deployment focus was explicitly on improving accuracy and consistency of site timekeeping.
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Euroglaze Prestige Windows | Manufacturing | 55 | $6M | United Kingdom | Tensor plc | Tensor T32xx series | Time Clock (Hardware) | 2012 | n/a |
In 2012 Euroglaze Prestige Windows implemented Tensor T32xx series as its Time Clock (Hardware) solution for Time & Attendance and Access Control. The deployment uses facial and biometric stations to capture employee attendance and to generate payroll export files. Tensor T32xx series Time Clock (Hardware) performs on-device authentication, local attendance logging, and scheduled export workflows for payroll processing.
The implementation spans manufacturing shop floor and office attendance workflows, centralizing time collection for payroll and access control across the organization. Configuration focused on facial and biometric station provisioning, attendance rule configuration, shift and exception handling, and automated payroll export routines to existing payroll processes. Euroglaze cites improved payroll export accuracy and low maintenance as primary outcomes of the Tensor T32xx series deployment.
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Frome Livestock | Distribution | 270 | $95M | United Kingdom | Tensor plc | Tensor T32xx series | Time Clock (Hardware) | 2019 | n/a |
In 2019, Frome Livestock Auctioneers installed Tensor T32xx series running WinTA.NET Lite to standardize time collection at their Standerwick, Somerset livestock market. The deployment addressed a reliance on paper timesheets and a need to calculate hours accurately for a workforce with flexible schedules, and it centers on Tensor T32xx series as a Time Clock (Hardware) capture layer integrated with WinTA.NET Lite for time and attendance processing.
The implementation uses the Tensor T32xx clocking terminal to capture clock in and out events, supporting smartcards, key fobs and fingerprint biometrics, while WinTA.NET Lite performs hour calculation and time and attendance management. Frome Livestock configured the system to use fingerprint scanning where effective and key fobs for older employees whose fingerprints did not register reliably, reflecting practical device-level configuration choices.
Operational coverage is single-site, market-wide timekeeping that feeds payroll hour calculations under the oversight of the finance controller, Jackie Smith. Training was delivered on site at installation and described as basic but adequate, and the organization reports they may not use all available features of WinTA.NET Lite while relying on it primarily for accurate hours for pay.
Vendor selection was influenced by price and the applications handling of hours, according to onsite feedback, and the implementation emphasizes standard Time Clock (Hardware) capture plus centralized time calculation in WinTA.NET Lite for payroll processing and workforce attendance governance.
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Lancashire Fire And Rescue Service | Government | 1200 | $144M | United Kingdom | Tensor plc | Tensor T32xx series | Time Clock (Hardware) | 2019 | n/a |
In 2019, Lancashire Fire And Rescue Service deployed the Tensor T32xx series as its Time Clock (Hardware) solution. The implementation provided a dedicated time and attendance layer to resolve organisational timekeeping and to support payroll processing and emergency roll-call reporting across the service.
The deployment used Tensor T32xx clocking terminals together with WinTA time software for central aggregation and reporting. Terminal-level employee clocking was consolidated into a WinTA server for roster reconciliation, time capture, and emergency roll-call data extraction, providing a single source of truth for attendance information. The configuration emphasized durable station-mounted terminals and centralized timekeeping services to align operational crew entries with payroll and safety reporting workflows.
Operational coverage included operational crews and support staff across the fire and rescue service, with role-based access and administrative controls for station officers and payroll administrators. Governance focused on standardising timekeeping processes and producing verifiable attendance records to support both payroll and the emergency roll-call function. Outcomes reported by the case study emphasise reliable attendance records and enhanced fire roll-call functionality for operational safety.
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Manufacturing | 50 | $5M | United Kingdom | Tensor plc | Tensor T32xx series | Time Clock (Hardware) | 2019 | n/a |
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