AI Buyer Insights:

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Text Request Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
A Asia Insurance Svc Insurance 10 $1M United States Text Request Text Request Customer Engagement 2022 n/a
In 2022, A Asia Insurance Svc implemented Text Request as a Customer Engagement application on its public website. The deployment embeds the Text Request web messaging widget to capture inbound SMS, enable SMS outreach, and support two way text conversations with policyholders and prospects. The implementation is positioned to extend customer facing channels for a small, 10 employee insurance operation. Text Request is configured as a cloud hosted SaaS messaging layer that centralizes SMS contact capture and threaded conversations for customer service and sales workflows. Standard Customer Engagement capabilities such as message templates, contact lists, and shared inbox management are applied to streamline web driven inquiry handling and outbound follow up. Operational coverage is focused on website initiated interactions and customer communication workflows rather than backend policy administration.
Academy At Swift River Non Profit 10 $1M United States Text Request Text Request Customer Engagement 2023 n/a
In 2023, Academy At Swift River implemented Text Request. Text Request is a Customer Engagement application deployed on their website to capture and manage SMS communications for constituent outreach and program notifications. The implementation concentrates on web-to-text capture and two-way SMS workflows, with configuration of message templates, contact lists, and scheduled outbound messages aligned to small nonprofit operations. Text Request provides a web-based admin interface and staff inboxes, enabling staff to triage incoming texts from the website and maintain message histories tied to contact records. Operational coverage centers on programs and outreach teams within Academy At Swift River, with access and user roles scoped to a small staff model. Governance focuses on standardized templates and administrative controls to manage message consistency and staff access, and the relationship is clear: Academy At Swift River Text Request Customer Engagement supports constituent communications and program engagement functions.
Acme Body & Paint Co Automotive 10 $1M United States Text Request Text Request Customer Engagement 2022 n/a
In 2022 Acme Body & Paint Co implemented Text Request as a Customer Engagement application, deploying the vendor on its public website to centralize customer SMS intake. The deployment targeted the company website as the primary touchpoint for incoming customer communications, positioning Text Request as the customer-facing messaging layer for appointment scheduling and service inquiries. The implementation uses core Customer Engagement capabilities, including two-way SMS messaging, web-based contact capture through the site, and a centralized message inbox for staff to manage conversations. Configuration focused on message routing to shop staff, templated responses for appointment confirmations and estimates, and basic automation of common customer workflows consistent with customer engagement platforms. Operational scope is limited to the small US based collision repair shop and its ten person staff, with expected use by front desk personnel and service advisors to manage inbound leads and appointment coordination. Governance centered on assigning inbox ownership, establishing standard response workflows, and maintaining opt-in consent for SMS communications, reflecting practical process changes required to run Text Request as the shop control point for customer messaging.
Ark La Connections Professional Services 10 $1M United States Text Request Text Request Customer Engagement 2023 n/a
In 2023, Ark La Connections implemented Text Request to add Customer Engagement capabilities directly on its website. The deployment is focused on embedding Text Request as a web-facing messaging channel to capture inbound leads and enable direct client communication for a 10 person professional services firm based in the United States. The implementation of Text Request includes configuration of web-embedded messaging, contact list management, message templates, and scheduling for outbound outreach, reflecting standard Customer Engagement functionality. Text Request is used to centralize two-way messaging workflows and to provision reusable templates and scheduled sends that align with client outreach and appointment coordination workflows. Operational coverage is concentrated on front-office and client-facing staff, supporting marketing and service functions across the company in the United States. Governance was kept lightweight and pragmatic, focusing on consent capture on the website, template approval controls, and simple operational rules for message cadence and opt out handling to ensure compliant customer communication.
Arrowhead Camper Sales Automotive 10 $1M United States Text Request Text Request Customer Engagement 2022 n/a
In 2022, Arrowhead Camper Sales implemented Text Request, deploying Text Request as a Customer Engagement solution directly on its website to capture leads and enable SMS-based interactions for customers. The 10-employee automotive retailer embedded the Text Request web messaging widget to provide real-time inbound SMS, opt-in collection and outbound message capability without extensive infrastructure changes. The implementation emphasizes simple web-based access and centralized message handling for small team operations. Configuration centered on standard Customer Engagement capabilities including two-way messaging workflows, shared inboxes, message templates and automated opt-in acknowledgement, configured to support sales inquiries, appointment scheduling and basic after-sales support. Operational coverage includes the sales counter and service coordination functions, with staff assigned user accounts and shared message queues to manage customer conversations. Governance focused on consent capture and template-based responses to maintain consistent communications and reduce administrative overhead.
Insurance 10 $1M United States Text Request Text Request Customer Engagement 2022 n/a
Automotive 10 $1M Malaysia Text Request Text Request Customer Engagement 2023 n/a
Professional Services 10 $1M United States Text Request Text Request Customer Engagement 2023 n/a
Construction and Real Estate 10 $1M United States Text Request Text Request Customer Engagement 2022 n/a
Healthcare 11 $2M Canada Text Request Text Request Customer Engagement 2022 n/a
Showing 1 to 10 of 128 entries

Buyer Intent: Companies Evaluating Text Request

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Text Request. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Text Request for Customer Engagement include:

  1. Rajwada Silk Mills, a India based Manufacturing organization with 15 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
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FAQ - APPS RUN THE WORLD Text Request Coverage

Text Request is a Customer Engagement solution from Text Request.

Companies worldwide use Text Request, from small firms to large enterprises across 21+ industries.

Organizations such as Tremont Credit Union, Savannah Christian Preparatory School, Triad Compounding Pharmacy, Roadies Inc and Team Velocity Marketing are recorded users of Text Request for Customer Engagement.

Companies using Text Request are most concentrated in Banking and Financial Services, Education and Retail, with adoption spanning over 21 industries.

Companies using Text Request are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Text Request across Americas, EMEA, and APAC.

Companies using Text Request range from small businesses with 0-100 employees - 97.66%, to mid-sized firms with 101-1,000 employees - 2.34%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Text Request include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Text Request customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.